CARSTAR Victory Auto Center
In operation 36 years.
Victory Auto Center is centrally located on Staten Island, New York. We have been operating at this location for 34 years. We pride ourselves on professionalism in both our repair quality & customer relationships. We complete all repairs with speed and accuracy to ensure our customers are returned to their vehicle as quickly as possible, never compromising repair quality & safety. We offer a lifetime guarantee on all body repairs.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Towing
- Automotive Glass Replacement
- Paintless Dent Repair
- Discover Card
- MasterCard
- Visa
- Debit Card
- Spanish
| Sun | 8:30 am - 12:00 pm |
| Mon | 7:30 am - 5:30 pm |
| Tue | 7:30 am - 5:30 pm |
| Wed | 7:30 am - 5:30 pm |
| Thu | 7:30 am - 5:30 pm |
| Fri | 7:30 am - 5:30 pm |
| Sat | 7:30 am - 5:00 pm |
Service Quality
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Great service. Staff are corteus and accommodating.
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0 -
I did already for several of my neighbors.
Repair Quality - 5.0/5.0 -
It was a pleasure dealing with everyone at Car Star. Friendly and caring employees went over everything in full detail and called when they said that my vehicle would be ready. Excellent quality workmanship- vehicle looks like new.
Customer Service - 5.0/5.0 -
Same as above!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
I have found that Carstar’s Service and attention to detail was to my complete satisfaction. Organized, professional and courteous.
Customer Service - 5.0/5.0 -
Again, attentive and responsive
Likely to Recommend - 5.0/5.0
Repair Quality - 4.5/5.0 -
The body work on the car was done well and the car was very clean when I picked it up. I appreciated the Sunday availability for pick up. I did point out to the representative that one piece of small trim was not completely flush and that was addressed before the repair but not rectified. I also noticed a four inch scratch on the lower front bumper that was not there beforehand but I did not point that out when I picked it up because it looked like I could buff it out. The representative was very polite and friendly at the time of pickup.
Customer Service - 5.0/5.0 -
They were very professional and courteous.
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 4.5/5.0
Customer Service - 4.5/5.0
Returned Clean
My Experience - 5.0/5.0 -
I was happy with the service and how fast your team was able to complete the repairs.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Amazing work - professional group to deal with especially Almirante, Muhammad and Enis!!
Customer Service - 5.0/5.0 -
Professional group of people!!
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Personnel were Polite and answered all questions. Good follow up on the repair status of the vehicle.
Likely to Recommend - 4.5/5.0
Repair Quality - 4.5/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Very hard to find a body repair shop that’s trustworthy. Carstar was a refreshing experience and Enis was absolutely wonderful
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Body shop was professional. Everything was explained. Repairs done timely.
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
From beginning to end I have the most memorable experience from car star everyone was professional and very knowledgeable answered any and all of my questions as well assisting me with handling the insurance company to making sure I had a car to rely on while mine was being repaired. Thank you so much for your service.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
I had an amazing experience from start to finish. The staff there were very nice and knowledgeable and they also assisted me throughout the entire process that made the entire experience a smooth transaction. Thank you all at Car Star. I recommend them too anyone they take pride in what they do.
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Great job, looks brand new!!
Customer Service - 5.0/5.0 -
Very helpful
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Great team fast service and the work was awesome
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Staff was excellent, the repair looks perfect. Had a great experience.
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Muhammad has excellent and professional customer service. Made it a very easy process.