CARSTAR Victory Auto Center

4.9 (1,861reviews)
99%
3130 VICTORY BOULEVARD,  Staten Island,  NY  10314
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Shop AssistantSparkles

In operation 36 years.

Victory Auto Center is centrally located on Staten Island, New York. We have been operating at this location for 34 years. We pride ourselves on professionalism in both our repair quality & customer relationships. We complete all repairs with speed and accuracy to ensure our customers are returned to their vehicle as quickly as possible, never compromising repair quality & safety. We offer a lifetime guarantee on all body repairs.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Towing
  • Automotive Glass Replacement
  • Paintless Dent Repair
Payment Types
  • Discover Card
  • MasterCard
  • Visa
  • Debit Card
Languages
  • Spanish
Hours
Sun 8:30 am - 12:00 pm
Mon 7:30 am - 5:30 pm
Tue 7:30 am - 5:30 pm
Wed 7:30 am - 5:30 pm
Thu 7:30 am - 5:30 pm
Fri 7:30 am - 5:30 pm
Sat 7:30 am - 5:00 pm
* Holiday hours may differ.
Chrysler
Dodge
Fiat
Hyundai
I-Car
Jeep
Kia
Ram

Reviews (1,861)

Customers say
Overall Customer Satisfaction
Customers consistently praise the shop for its exceptional service quality, with repairs frequently described as leaving vehicles looking brand new. The workmanship is highlighted as meticulous, professional, and exceeding expectations, including impressive paint matching and thorough interior and exterior cleaning upon return. Communication is a standout strength, with customers appreciating regular text and phone updates throughout the repair process, making a stressful experience feel seamless and transparent. Timeliness is another key positive, with many vehicles completed ahead of schedule or exactly as promised. Staff friendliness, professionalism, and willingness to assist with insurance and rental arrangements are frequently commended. A few customers noted minor areas for improvement, such as occasional parts delays, small finishing oversights, and isolated communication gaps, but these were far outweighed by the overwhelmingly positive feedback. The shop is widely and enthusiastically recommended by its customers.
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"Very professional and courteous shop. Impeccable work and if there is slight mistake they will immediately rectify. I can see why they are top rated on Staten Island. ..." Read more
"The Carstar team did a great job on my vehicle and didnt turn it over to me until they knew the job was done right. They were great to communicate with!"
"... in and out I highly recommend this establishment very professional workmanship and very chill people to deal with. now don't get into any car accidents but if you do ..." Read more
"Perfect and professional repair. An old car looks like a new one after the repair. Thank you very much."
"... appreciated their transparency regarding pricing—there were no unexpected charges, and the estimate closely matched the final bill. The repair itself was completed on time" Read more
"It was ready a half an hour before promised"
"Great contact, repair done faster than expected. Im highly satisfied. Thank you!"
"Great job and I got the car back on the date that the shop promised I would get it back."
"Exactly as promised even though it was during the holidays"
"Repairs were finished ahead of original estimated date. Car was washed and beautiful."
"Great service and communication. Highly recommended."
"Professional staff treated me well. I really appreciated the text messages to keep me updated on the status of my car."
"Easy to communicate over phone, very polite, they send texts letting you know progress on repairs. They text you with estimated completion time, or ..." Read more
"... satisfied with the repair, especially the color matching. The shop kept me informed of the repair status all through the job. Staff were extremely helpful in arranging rental ..." Read more
"Great communication, and super friendly staff!! Highly recommend to anyone in need of any kind of service and assistance ..." Read more

My Experience

I was happy with the service and how fast your team was able to complete the repairs.

Likely to Recommend

Repair Quality

Amazing work - professional group to deal with especially Almirante, Muhammad and Enis!!

Customer Service

Professional group of people!!

My Experience

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Repair Quality

Customer Service

My Experience

Personnel were Polite and answered all questions. Good follow up on the repair status of the vehicle.

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Repair Quality

Customer Service

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Repair Quality

Customer Service

My Experience

Very hard to find a body repair shop that’s trustworthy. Carstar was a refreshing experience and Enis was absolutely wonderful

My Experience

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Repair Quality

Customer Service

Returned Clean

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Repair Quality

Body shop was professional. Everything was explained. Repairs done timely.

Customer Service

My Experience

From beginning to end I have the most memorable experience from car star everyone was professional and very knowledgeable answered any and all of my questions as well assisting me with handling the insurance company to making sure I had a car to rely on while mine was being repaired. Thank you so much for your service.

Likely to Recommend

Repair Quality

I had an amazing experience from start to finish. The staff there were very nice and knowledgeable and they also assisted me throughout the entire process that made the entire experience a smooth transaction. Thank you all at Car Star. I recommend them too anyone they take pride in what they do.

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Great job, looks brand new!!

Customer Service

Very helpful

My Experience

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Repair Quality

Customer Service

Returned Clean

My Experience

Great team fast service and the work was awesome

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Repair Quality

Customer Service

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Repair Quality

Staff was excellent, the repair looks perfect. Had a great experience.

Customer Service

Returned Clean

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Repair Quality

Muhammad has excellent and professional customer service. Made it a very easy process.

Customer Service

Returned Clean

Likely to Recommend

just wanted to say thank you for the great work on my car. It looks and drives much better, and I really appreciate how kind and helpful the staff were. Thanks again for making this so smooth.

Repair Quality

just wanted to say thank you for the great work on my car. It looks and drives much better, and I really appreciate how kind and helpful the staff were. Thanks again for making this so smooth.

Customer Service

just wanted to say thank you for the great work on my car. It looks and drives much better, and I really appreciate how kind and helpful the staff were. Thanks again for making this so smooth.

Returned Clean

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Repair Quality

Customer Service

My Experience

Thank you so much for taking such great care of my car. The repairs were done quickly and efficiently, and I really appreciated how well you kept me updated throughout the process. I am very satisfied with the service and would definitely recommend this auto repair shop to others. A special thank you to Mohammed. He was extremely kind, helpful, and professional, and he took great care of me throughout the whole process. Thank you again for your excellent service!

Likely to Recommend

Repair Quality

Did a very good job with my truck, I would recommend anyone to come see you guys.

Customer Service

Great customer service

Likely to Recommend

Repair Quality

Work was completed ahead of schedule and our car looked beautiful, including a complete cleaning and detailing of the interior, which showed they went above and beyond. Great work!

Customer Service