CARSTAR West Seneca

4.8 (2,075reviews)
97%
100 Orchard Park Rd,  West Seneca,  NY  14224
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Shop AssistantSparkles

In operation 14 years.

Our vision and mission is to provide the highest level of excellence in all of our work, repairs, and interactions. We strive to achieve and maintain a level of service that guarantees the highest customer satisfaction. It is our goal to provide our customers with the best possible collision repair service, to ensure a smooth, honest, & efficient repair process.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Towing
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
  • On-Site Car Rental - Enterprise®
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Cash
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 8:00 am - 5:00 pm
Tue 8:00 am - 5:00 pm
Wed 8:00 am - 5:00 pm
Thu 8:00 am - 5:00 pm
Fri 8:00 am - 5:00 pm
Sat Closed
* Holiday hours may differ.
GM
I-Car
Jaguar
Land Rover
Rivian Fleet – Vans
Rivian Passenger – R1T/R1S
Subaru
Tesla

Reviews (2,075)

Likely to Recommend

Waiting to see how these problems will be corrected.

Repair Quality

The paint does not match and there are multiple dirt spots and issues with the paint. I am taking it back this week.

Customer Service

The service advisor was nice and pointed out the color mismatch.

Returned Clean

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Good

Repair Quality

Customer Service

Easy to get it done

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Repair Quality

Excellent!

Customer Service

Kept me apprised throughout the entire repair

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Customer Service

Returned Clean

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Repair Quality

Everything about my experience is a 10! They were so wonderful, and kept me updated through text messages about the progress of my car. Thank you so much CarStar!!!!

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Everything thing about getting the car repaired was excellent! The customer service to the ease of the rental car and the entire communication along the way..everything went smoothly!!

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Customer Service was excellent from the time I first entered the building. Everyone was pleasant and friendly.Knowledgeable about my needed repairs and my insurance company.

Returned Clean

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Repair Quality

They did an excellent job on my vehicle repairs.

Customer Service

Brandy B. was top shelf helping guiding me through this process

Returned Clean

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I always recommend you guys.

Repair Quality

Everyone was super helpful, friendly and I will always take my vehicles here for services.

Customer Service

Everyone was super friendly and knowledgeable.

Likely to Recommend

Repair Quality

CarStar in West Seneca has great service, friendly people, provided a clear timeline and the work was well done. Thanks!

Customer Service

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I have taken three vehicles to be repaired here and we pile highly recommend them to anyone

Repair Quality

I highly recommend working with Carstar west Seneca. They have serviced three of my vehicles and have been a pleasure to work with each time.

Customer Service

Great experience with all staff members

Returned Clean

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I always tell people what has happened to me. One of the main reasons for choosing CarStar is because people who used you raved

Repair Quality

I am never totally satisfied about anything.

Customer Service

Both of the people I had dealings with were very nice and knowledgeable.

Likely to Recommend

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