CARSTAR Westside Collision

4.6 (431reviews)
94%
801 West Avenue K,  Lancaster,  CA  93534
Bot
Shop AssistantSparkles

In operation 26 years, 7 years at this location.

RELAX WE WILL TAKE IT FROM HERE! CARSTAR Westside Collision takes over the load to get you back on the road. An accident is more than just a temporary calamity. In fact, the initial damage, trauma, and injury of an accident can sometimes seem almost insignificant in comparison with the daunting task of getting things back to the way they were before it all happened. From the moment you call or come in, we take that load off your back. Contacting insurance companies, providing estimates, facilitating the necessary appointments with adjusters, arranging and providing alternate transportation, even calling friends and loved ones to let them know you’re safe. At CARSTAR Westside Collision, you’re more than just another repair. At CARSTAR Westside Collision you are a valued member of the High Desert Community, and here, that makes you family.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Towing
  • Automotive Glass Replacement
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Debit Card
Languages
  • Spanish
Hours
Sun Closed
Mon 8:00 am - 5:00 pm
Tue 8:00 am - 5:00 pm
Wed 8:00 am - 5:00 pm
Thu 8:00 am - 5:00 pm
Fri 8:00 am - 5:00 pm
Sat 9:00 am - 12:00 pm
* Holiday hours may differ.

Reviews (431)

Likely to Recommend

Repair Quality

They were business friendly and had my car back to me like what was spoken. Thank you 😊

Customer Service

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Repair Quality

Perfect

Customer Service

Perfect

My Experience

Nice people and great job

My Experience

Just. Thank you,

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Repair Quality

Customer Service

My Experience

Thank you for keeping me updated and meeting the schedule.

Likely to Recommend

Repair Quality

Very professional and friendly. Kept me informed every step of the way. Very clean.

Customer Service

Likely to Recommend

Would give a negative here.

Repair Quality

Took my corvette in for minor bodywork repair. The repair was completed; however, I noticed the excess mileage increase in the odometer (confirmed by my photographs of the reading when the vehicle was dropped off until it was picked up). I reviewed the video footage recorded by the onboard video/audio recording system and noticed the shop workers took the vehicle around the city of Lancaster on a joy ride and floored the gas pedal several times. They reached speed of 92 MPH on westbound Avenue K. I notified the shop and sent short clips of the incident. I am considering legal actions at this time.

Customer Service

Joy ride of my corvette through the city of Lancaster reaching speed of 92MPH on a residential street.

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Repair Quality

Customer Service

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Repair Quality

Al the work they did was awesome, the only thing it's they left some scratches where the hit startup, maybe just a final walk thru inspection before call...when i where get the car i don't notice, and also i was already sign paper work...i mean next time tell customers take a look before sign anything...everything else was very good...

Customer Service

Likely to Recommend

Repair Quality

They were great. I believe the Woman’s name was Erica, she’s very responsive. The Man, I forgot his name but he was great as well. Thank you!

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Repair Quality

Greg is professional, courteous, and efficient. He is a true asset to the business.

Customer Service

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Repair Quality

Job well done very polite.

Customer Service

Great customer service

Likely to Recommend

I would highly recommend to a friend

Repair Quality

They did excellent job on my Lexus NX 300

Customer Service

They were very friendly and professional

My Experience

💯pleased and satisfied with the results of the car repairs. Thank you for your service

Likely to Recommend

I would definitely recommend this car star Westside repair shop to my fellow family members and friends

Repair Quality

Car star Westside repair shop was the best service I ever received friendly and on time beautiful results of the car repair

Customer Service

I give them a 10+ friendly and supportive of your needs

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Repair Quality

Customer Service

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My car looks like brand new. Highly satisfied.

Repair Quality

Fast, courteous, service! Beautiful work!

Customer Service

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Customer Service