CARSTAR Westside Collision

4.6 (428reviews)
93%
801 West Avenue K,  Lancaster,  CA  93534
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Shop AssistantSparkles

In operation 26 years, 7 years at this location.

RELAX WE WILL TAKE IT FROM HERE! CARSTAR Westside Collision takes over the load to get you back on the road. An accident is more than just a temporary calamity. In fact, the initial damage, trauma, and injury of an accident can sometimes seem almost insignificant in comparison with the daunting task of getting things back to the way they were before it all happened. From the moment you call or come in, we take that load off your back. Contacting insurance companies, providing estimates, facilitating the necessary appointments with adjusters, arranging and providing alternate transportation, even calling friends and loved ones to let them know you’re safe. At CARSTAR Westside Collision, you’re more than just another repair. At CARSTAR Westside Collision you are a valued member of the High Desert Community, and here, that makes you family.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Towing
  • Automotive Glass Replacement
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Debit Card
Languages
  • Spanish
Hours
Sun Closed
Mon 8:00 am - 5:00 pm
Tue 8:00 am - 5:00 pm
Wed 8:00 am - 5:00 pm
Thu 8:00 am - 5:00 pm
Fri 8:00 am - 5:00 pm
Sat 9:00 am - 12:00 pm
* Holiday hours may differ.

Reviews (428)

My Experience

Thank the team of CARSTAR for excellent job

Likely to Recommend

💯 % recommend

Repair Quality

I’m so happy and satisfied service and attention They made a great job I’m so grateful with Mia Glen for her assistance Thank so much god bless always

Customer Service

I’m so grateful

Likely to Recommend

Repair Quality

I gave them an 8 because they did not fix the passenger side tire liner

Customer Service

I gave them an 8 because they did not fix the passenger side tire liner

Likely to Recommend

Repair Quality

Customer Service

My Experience

They did a good job they did quickly and efficiently

Likely to Recommend

Repair Quality

Your company did a great job. The car looks like new.

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Fast and professional

Customer Service

Fast and professional

My Experience

No comment at this time

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Repair Quality

Great work

Customer Service

My Experience

Likely to Recommend

Repair Quality

Very good job. Appreciated your help providing transportation.

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

My Experience

I am very pleased with the work that was done on my car

My Experience

Staff is beautiful

Likely to Recommend

Repair Quality

They were very nice and pleasant. This was my second time with them.

Customer Service

My Experience

Greg and Erica were extremely helpful, explained the process from start to finish. Both were very polite and thorough during phone calls as well

Likely to Recommend

Repair Quality

Greg and Erica were very pleasantly helpful, timely. Ensured I was provided with all required information and documents regarding the transaction.

Customer Service

Returned Clean

Likely to Recommend

Awesome service

Repair Quality

Great service and friendly

Customer Service

Very happy with the service

My Experience

Joe well done Everyone was nice and courtesy They listened when I brought my car in.That Is the second time that I used Your Services. Thank You Sincerely !!!!!

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Repair Quality

They were great and kept me updated throughout the process

Customer Service

My Experience

“I was completely happy with the service at CarStar not only did they fix my mirror so it looked brand new, but they also washed my van and detailed the inside I was super impressed and, although I hope I never need repairs again, if I do, I’ll definitely return to CarStar.”

My Experience

As a matter of fact, if I'm bringing the truck back tomorrow, my husband will drop it off the bumper's falling off already. It doesn't fit right .the molding that goes around it isn't the right molding for the truck or something. There's dents all inside the Fender on the drivers side that weren't there before It looks like s*** I'm totally mad about this, is ridiculous? This is the shittiest work I've ever seen done, and I've been in like 9 car accidents. This is unacceptable, totally crappy work

Likely to Recommend

Never in my life will I ever.

Repair Quality

DONT TAKE YOUR CAR OR TRUCK OR ANYTHING TO THIS PLACE! ITS A NIGHTMARE! NOT TO MENTION THE GUY WHO WORKS IN THE OFFICE GOES IN TO ENTERPRISE AND MADE A BIG SCENE. REAL GREAT CUSTOMER SERVICE, NOT....THEY DONT KNOW ANYTHING ABOUT REPAIRING VEHICLES OR BODY WORK. SO IRRITATED.

Customer Service

You want me to keep going! Put it this way I am selling my truck because of carstar!!! It's worse off then when It got wrecked. You guys are idiots!

Returned Clean