CARSTAR Westside Collision

4.6 (430reviews)
94%
801 West Avenue K,  Lancaster,  CA  93534
Bot
Shop AssistantSparkles

In operation 26 years, 7 years at this location.

RELAX WE WILL TAKE IT FROM HERE! CARSTAR Westside Collision takes over the load to get you back on the road. An accident is more than just a temporary calamity. In fact, the initial damage, trauma, and injury of an accident can sometimes seem almost insignificant in comparison with the daunting task of getting things back to the way they were before it all happened. From the moment you call or come in, we take that load off your back. Contacting insurance companies, providing estimates, facilitating the necessary appointments with adjusters, arranging and providing alternate transportation, even calling friends and loved ones to let them know you’re safe. At CARSTAR Westside Collision, you’re more than just another repair. At CARSTAR Westside Collision you are a valued member of the High Desert Community, and here, that makes you family.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Towing
  • Automotive Glass Replacement
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Debit Card
Languages
  • Spanish
Hours
Sun Closed
Mon 8:00 am - 5:00 pm
Tue 8:00 am - 5:00 pm
Wed 8:00 am - 5:00 pm
Thu 8:00 am - 5:00 pm
Fri 8:00 am - 5:00 pm
Sat 9:00 am - 12:00 pm
* Holiday hours may differ.

Reviews (430)

Likely to Recommend

They were very professional and follow through with everything that we discussed.

Repair Quality

Carstar repaired my rear bumper and everything looked perfect like it was never damaged.

Customer Service

My car was fixed in a timely manner.

Returned Clean

Likely to Recommend

Repair Quality

The skills that they have are amazing I had two cars repaired from Carstar and they did a really good job you can’t tell that anything was damaged.

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Made agreements with worker assisting me that were not done I was lied too about what would be done an how it will be done I was told a false amount I would be charged .i wish I could have been assisted properly is all …

Customer Service

Returned Clean

Likely to Recommend

This is the shop we go to when ever our vehicles need repair.

Repair Quality

Complete professionals who are clearly passionate about their job.

Customer Service

Very attentive and felt genuinely interested in the issues at hand.

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

I have definitely found my local Lancaster collision and auto body shop.

Repair Quality

The car looks like nothing happened to it. Great work.

Customer Service

The staff were extremely friendly and were attentive to my needs.

Returned Clean

Likely to Recommend

No doubt, I would not hesitate to promote their business with my family and friends.

Repair Quality

Highly skilled work done and meticulous, professional results always achieved; staff is gracious with excellent communication and organizational skills.

Customer Service

Their customer service performance is consistently notable -- each of them works as a team that includes the customer.

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

I would explain previous comments to anyone I was recommend.

Repair Quality

Customer Service

Communication could be better. I showed up to pickup my truck on agreed day by phone four days before and truck was still apart. A phone call would have been nice.

Returned Clean

Likely to Recommend

Absolutely not recommending this place.

Repair Quality

Not once did they ever pick up a phone to call me. My car was there for weeks and no contact at all from CARSTAR

Customer Service

No contact at all. Like I was a nuisance to them

Returned Clean

Likely to Recommend

Repair Quality

Always good and prompt work. Excellent results

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

CARSTAR went above and beyond to take care of the bodywork of my 2017 Elantra. Dents, scratches, and damages were fixed; painted as if new. They also finished on time and kept me updated throughout the process. And, as always, were professional, respectful, and friendly. I highly recommend their services.

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Awesome job too pricy

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Returned Clean