Cartelli Collision
In operation 17 years.
We are a locally owned and operated autobody collision repair facility. Proudly serving Greenfield, Ma and surrounding areas. We hope you will find that our customer service and attention to detail is unmatched by any of the larger auto centers. Over the past several years we have provided all types of auto body repair and collision damage restoration services for dealerships, family cars, fleet management companies and more. At Bob Cartelli's The Body Shop we are committed to earn your business by making you the customer our priority. We pride ourselves as having the quickest response times, courteous staff, and reasonable rates. We provide auto body collision repair and automotive painting services for all makes and models.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- American Express
- Discover Card
- MasterCard
- Visa
- Cash
- Debit Card
- English
| Sun | Closed |
| Mon | 8:00 am - 5:00 pm |
| Tue | 8:00 am - 5:00 pm |
| Wed | 8:00 am - 5:00 pm |
| Thu | 8:00 am - 5:00 pm |
| Fri | 8:00 am - 5:00 pm |
| Sat | Closed |
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Car came out great! Amazing work as usual!
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0 -
I would be very happy to recommend anyone to use your services.
Repair Quality - 5.0/5.0 -
The work you guys did was fantastic. My car looks like new. Your staff is also very professional and pleasant. Overall made a stressful situation better.
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0 -
Very professional people to work with
Repair Quality - 5.0/5.0 -
I’m so glad that I was referred to cartelli’s Auto Body shop in greenfield. The process went smoothly as Dale at the front desk was on top of the repair process. Steve the shop manager made sure that the right parts were ordered and the craftsmanship was better than new. They worked with the rental company and got me what I needed.
Customer Service - 5.0/5.0 -
The friendly staff was so easy to work with
Returned Clean
Likely to Recommend - 4.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Great job. Friendly. Great communication
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Great guys. Professional. Good communication
Likely to Recommend - 5.0/5.0 -
As far as the work that was done, very satisfied and would recommend with the warning that it might be in repair for awhile
Repair Quality - 5.0/5.0
Customer Service - 3.0/5.0 -
I know it was a holiday time when my car went in, but when I was told the car should be ready on a friday, it ended up being by early the following week, then hopefully by the end of the week. Seemed like a bit of a run around. Car was in, i think for about a month. Thats a long time.
Returned Clean
Likely to Recommend - 5.0/5.0 -
Very professional and nice job.
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 4.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Great service. Very friendly people.highly recommended.
Customer Service - 5.0/5.0
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Everyone was friendly and I appreciated the updates on the progress of the repairs. My car looks great! Thank you
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
My car looks brand new!
Customer Service - 5.0/5.0 -
Everyone was very friendly and explained the process thoroughly.
My Experience - 5.0/5.0 -
A fabulous job. Great communication. Thanks
Likely to Recommend - 5.0/5.0 -
I already have referred people to you over the last 10 years.
Repair Quality - 5.0/5.0 -
What can I say. It looks like new.
Customer Service - 5.0/5.0 -
You guys did a beautiful job. My back fender looks great. And I love the cleaning job. Thanks for getting rid of the blood stain.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 3.5/5.0 -
I think their repair was awesome but total lack of communication did NOT make me happy. When I dropped the car, I was told 7 to 10 days. A month later & several phone calls to them, I got my car.
Repair Quality - 4.5/5.0
Customer Service - 3.0/5.0
Likely to Recommend - 0.5/5.0 -
I have already not recommended it to a friend who has a Tundra there, and he is quite dissatisfied with the service so far.
Repair Quality - 0.5/5.0 -
Hubcaps were smashed, bumper started falling off after 1 day. Almost certain shop dust or dust from sanding got in wheel bearings because they are both shot after taking the car home.
Customer Service - 5.0/5.0 -
Customer service was fine, communication was good, Steve replaced hub caps I just need to stop by and get them, but the work performed was SLOPPY.
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 1.0/5.0
Repair Quality - 3.5/5.0 -
The office manager said it would take a few days and then the body tech said it was going take a lot long but the office manager step in a hurried the process but I thing in the process, my windshield wiper warning light will not go off and the end of the front left edge wasn't properly connected, so it pops out. I don't think it was connected properly. So, because of that I not very saticified with the total job. I can't afford to loose the use of my vehicle for another week of being in the shop, so I'm just dealing with it until I can find the time to fix it.