Cartelli Collision
In operation 17 years.
We are a locally owned and operated autobody collision repair facility. Proudly serving Greenfield, Ma and surrounding areas. We hope you will find that our customer service and attention to detail is unmatched by any of the larger auto centers. Over the past several years we have provided all types of auto body repair and collision damage restoration services for dealerships, family cars, fleet management companies and more. At Bob Cartelli's The Body Shop we are committed to earn your business by making you the customer our priority. We pride ourselves as having the quickest response times, courteous staff, and reasonable rates. We provide auto body collision repair and automotive painting services for all makes and models.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- American Express
- Discover Card
- MasterCard
- Visa
- Cash
- Debit Card
- English
| Sun | Closed |
| Mon | 8:00 am - 5:00 pm |
| Tue | 8:00 am - 5:00 pm |
| Wed | 8:00 am - 5:00 pm |
| Thu | 8:00 am - 5:00 pm |
| Fri | 8:00 am - 5:00 pm |
| Sat | Closed |
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 4.5/5.0 -
Everything is perfect except now the sensor for the tires are reverse and also on the driver side, the mechanism for the windshield washer fluid to spray on the windshield is gone. There's only the passenger side that sprays the windshield. But everything else is fine.
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Took a little longer than I hoped for but the service and the work was great
Customer Service - 5.0/5.0 -
Great
Likely to Recommend - 4.5/5.0
Repair Quality - 4.5/5.0
Customer Service - 4.5/5.0 -
I would have appreciated being informed about the status of the repairs without having to initiate the calls myself. I was trying to coordinate with Enterprise by informing them when I planned to return the car…..
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 4.5/5.0 -
Literally only knock is that the blind spot sensor reset their calibration, so I needed to take it back in. But that was handled beautifully.
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 0.5/5.0
Repair Quality - 4.0/5.0
Customer Service - 2.5/5.0 -
Never got a straight answer when inquiring when repair would be complete. A month to fix vehicle..
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
excellent
Customer Service - 5.0/5.0 -
very thorough with repair and paint job, impressed at how well the truck looks!! Customer service is awesome and worked with my insurance company - very easy process!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
very supportive and very kind !! w Went over and above to take care of my situation, with rental car !!!
Customer Service - 5.0/5.0 -
Very good all around !!
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 4.0/5.0 -
There were a couple of very small knicks that were not taken care of and there was a spray of some type on the door trim. I was also surprised that an after market bumper was put in place. But the the car was cleaned inside and out and he repairs made.
Customer Service - 5.0/5.0 -
Pleasant and quick to respond.
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
THey always return my car looking like it was brand new! The adjuster quoted the damages to my car as a $4000 fix. It ended up being over $14,000. Only complaint is that they keep my car too long! Despite some issues possibly being out of their control, there should be plans put in place for the unexpected and possibly have a car that can be used during that time and have insurance pay.
Customer Service - 4.5/5.0 -
They put 2 new tires on wrong side of my car after I specifically pointed them out during the walk around drop'off.
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
we would definitely bring our car back if needed
Likely to Recommend - 4.5/5.0 -
Repair work is excellent.
Repair Quality - 5.0/5.0
Customer Service - 3.5/5.0 -
I Initiated all the communication, I called for updates. They only call they made to me was that the car repairs were finished.
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Everything looks brand new thank you
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
They were great to work with, very courteous
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 4.5/5.0
My Experience - 5.0/5.0 -
Thanks for everything was nice working with you staff
Likely to Recommend - 5.0/5.0 -
Thanks for everything
Repair Quality - 5.0/5.0 -
Thanks
Customer Service - 5.0/5.0 -
Thanks for everything great job 👍