Cartelli Collision
In operation 17 years.
We are a locally owned and operated autobody collision repair facility. Proudly serving Greenfield, Ma and surrounding areas. We hope you will find that our customer service and attention to detail is unmatched by any of the larger auto centers. Over the past several years we have provided all types of auto body repair and collision damage restoration services for dealerships, family cars, fleet management companies and more. At Bob Cartelli's The Body Shop we are committed to earn your business by making you the customer our priority. We pride ourselves as having the quickest response times, courteous staff, and reasonable rates. We provide auto body collision repair and automotive painting services for all makes and models.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- American Express
- Discover Card
- MasterCard
- Visa
- Cash
- Debit Card
- English
| Sun | Closed |
| Mon | 8:00 am - 5:00 pm |
| Tue | 8:00 am - 5:00 pm |
| Wed | 8:00 am - 5:00 pm |
| Thu | 8:00 am - 5:00 pm |
| Fri | 8:00 am - 5:00 pm |
| Sat | Closed |
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0 -
Very satisfied, would recommend.
Repair Quality - 5.0/5.0 -
Looks good, no concerns.
Customer Service - 5.0/5.0 -
I had an insurance repair. The shop kept me updated and communicated with my insurance the whole way through. They made it easy for me.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Great communication through the whole process, readily answered any and all questions I had. Worked quickly to get me back in my car. I was promptly notified if there was a replacement part issues or delay. Excellent crew to work with! I hope I don’t need these services again, but if I do I’ll come here. Also, my insurance worked with my repair team I wasn’t stuck in the middle! Thank you for the work you did! Happy having my car look good as new!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Excellent experience and great communication. CJ took good care of us and made a frustrating experience much better. The car looks like new. Thank you
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
CJ, Dale and all the staff were outstanding. I was extremely happy with my car. Ain’t even more happy when I got it back and saw how clean it was. They completely detailed the entire car inside and out before I got it back. They kept me informed every time there was an update all the way down to completion. We highly recommend again.
My Experience - 5.0/5.0 -
CJ was very communicative and friendly, letting us know each step along the way.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0 -
Thanks
Repair Quality - 5.0/5.0 -
Thank you for everything
Customer Service - 5.0/5.0 -
Thank you for everything
My Experience - 5.0/5.0 -
Great job on the car and a pleasure to work with.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Did a great job, good service, very responsive.
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
The people at your shop are very polite and very knowledgeable.
My Experience - 5.0/5.0 -
First, the work was done perfectly. Second, it was done earlier than promised, which was appreciated. And thirdly, each staff I encountered was knowledgeable, friendly and courteous. I will use Bob Cartelli’s crew for all future body work!
Likely to Recommend - 5.0/5.0 -
I'm already spreading the word!
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
I got regular updates, always friendly, and were done far earlier than expected!
My Experience - 5.0/5.0 -
Thank you for accommodating my time frame. Also the car looks cleaner than when I brought in. :)
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Nice guys, treated my car with respect. Job well done, I even got my car cleaner then I brought it in. Thank you
My Experience - 5.0/5.0 -
I had great communication with the people at Cartelli's. They were very kind and helpful and the job was great. I will definitley go back.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Very well done
Customer Service - 5.0/5.0 -
Everyone was great and I would bring my vehicle back to you.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
I am very happy with the friendliness of everyone I spoke with at the shop. They kept me informed with the progress of the repairs. The extra surprise was getting the car back cleaned on the inside and out. Thank you for all you do.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
The staff was very polite and knowledgeable. I was kept up to date on the progress of the repairs. I am very happy with the work that they did. Bob Whitney
Customer Service - 5.0/5.0 -
The staff was very polite and knowledgeable. I was kept up to date on the progress of the repairs. I am very happy with the work that they did. Bob Whitne
My Experience - 5.0/5.0 -
Everyone at Cartelli’s Body Shop was helpful and informative.
Likely to Recommend - 5.0/5.0 -
Because of my experience with Cartelli's I would not hesitate to recommend them.
Repair Quality - 5.0/5.0 -
So far the car looks like new and drives like new.
Customer Service - 5.0/5.0 -
Everyone I spoke with at Cartelli's Body Shop were friendly and helpful.
Likely to Recommend - 3.0/5.0
Repair Quality - 4.0/5.0
Customer Service - 3.0/5.0
Likely to Recommend - 4.0/5.0 -
They were very friendly and I appreciated that they cleaned the inside of the car while they had it. I also appreciated that they wouldn't put on a cracked decal because they knew it would eventually fail, so they're waiting for a new one to put on. That attention to detail is what I look for and appreciate.
Repair Quality - 4.0/5.0 -
My drivers side lock doesn't move up or down anymore... it was fine when I took it in. The actual work done was great, though.
Customer Service - 4.0/5.0 -
It took two weeks longer than anticipated, and there are still small details to finish.