Casa Collision Center
In operation 57 years.
Serve Others. Do What's Right. Value People. "The Casa Way"
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Full Service Mechanical
- Towing
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Cash
- Check
- Debit Card
- Spanish
| Sun | Closed |
| Mon | 8:00 am - 5:30 pm |
| Tue | 8:00 am - 5:30 pm |
| Wed | 8:00 am - 5:30 pm |
| Thu | 8:00 am - 5:30 pm |
| Fri | 8:00 am - 5:30 pm |
| Sat | Closed |
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
The services was great, friendly staff.
Customer Service - 5.0/5.0 -
All the team treats me well.
Returned Clean
My Experience - 0.0/5.0 -
Have to take it back for minor repairs but other than that it is good work as far as I can tell.
Likely to Recommend - 5.0/5.0 -
Excellent overall
Repair Quality - 5.0/5.0 -
Excellent customer service
Customer Service - 5.0/5.0 -
Excellent customer
Returned Clean
Likely to Recommend - 3.5/5.0
Repair Quality - 5.0/5.0 -
Body work performed was done thoroughly and to our satisfaction
Customer Service - 2.5/5.0 -
There were multiple staffing issues including, lack of adequate personnel, breakdown of communication between advisors and between our advisor(s) and us and a delay in our estimated date of completion. It seemed as though the advisors who were on site were stretched thin and the individual that had a private office was not engaged, remaining in the office with the door closed. I felt badly for the staff- they were polite and tried to get their clients taken care of.
Returned Clean
Likely to Recommend - 2.5/5.0
Repair Quality - 2.5/5.0
Customer Service - 3.5/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Casa Collision did a great job repairing my vehicle.
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 0.0/5.0 -
Receptionist was rude and they never returned my calls Not transparent with communication. Every time I called, I got different answers regarding the delay in repairing my truck. I will not use Casa Collision in the future
Likely to Recommend - 0.5/5.0 -
I will not recommend
Repair Quality - 0.5/5.0 -
Not transparent with communication Not returning my calls Different answers from 3 different people
Customer Service - 0.5/5.0 -
Poor customer service
Likely to Recommend - 4.5/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Jaime was great
Returned Clean
Likely to Recommend - 4.5/5.0
Repair Quality - 4.5/5.0 -
There was no communication I tried since the day they told me the car was going to be ready and no one answered tried again the next day again no answer at all, I had to go in person. When I went to pick up the car no one was there to explain what was done o give me information just the front desk lady just said to sign the paperwork I had to check by my self. But the work it does look very well done.
Customer Service - 4.5/5.0
Returned Clean
Likely to Recommend - 2.5/5.0
Repair Quality - 2.5/5.0
Customer Service - 3.5/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 4.0/5.0 -
My repairs are not complete yet
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 1.5/5.0
Repair Quality - 0.5/5.0
Customer Service - 0.5/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Service was awesome, Ricardo took care of me with absolute great customer service. He kept me informed with the progress of my vehicle. In my opinion he went beyond. Casa Collision, I appreciate you!!!!
Likely to Recommend - 5.0/5.0 -
Will definitely recommend
Repair Quality - 5.0/5.0 -
Service was awesome and repairs were done in a timely manner.
Customer Service - 5.0/5.0 -
Ricardo was extremely helpful and kept me informed during the process
Returned Clean
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Rick Luna and your crew made everything very easy and fast in a stressful time because of the accident. I am truly very grateful for your extraordinary service.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 2.0/5.0
Repair Quality - 2.5/5.0 -
Was told by state farm that the rear bumper would be replaced, was just repaired. Several blemishes on paint, trash left in car grease left on left rear quarter panel.