Casey Collision Center

4.7 (4,225reviews)
94%
11 Forrest Drive,  Newport News,  VA  23606

The only name you need to know for all of your collision needs.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Full Service Mechanical
  • Towing
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Cash
  • Check
  • Debit Card
Languages
  • English
  • Spanish
Hours
Sun Closed
Mon 7:30 am - 5:30 pm
Tue 7:30 am - 5:30 pm
Wed 7:30 am - 5:30 pm
Thu 7:30 am - 5:30 pm
Fri 7:30 am - 5:30 pm
Sat 8:00 am - 12:00 pm
* Holiday hours may differ.
Acura
BMW
Cadillac CT6
Corvette C8
GM
Honda
I-Car
Subaru

Reviews (4,225)

My Experience

Highly recommend Casey Collision. Repaired my 2020 Honda CRV Touring after being rear ended in a collision. The repairs were done in timely, professional manner with communication ongoing throughout the process.

Likely to Recommend

Repair Quality

My automobile always is returned in perfect shape and way cleaner than when I drop it off. They have it done when they say it will be done and the price is always exactly what they quote. They never try to add on anything unnecessary. These are totally honest and exceptionally talented business folks.

Customer Service

Returned Clean

My Experience

The car looks brand new. You would never know that there were scratches.

My Experience

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

Excellent job, customer service, and shuttle service. Thank you !

Likely to Recommend

Overall the experience was great

Repair Quality

The customer service was great and the body work was outstanding. The only problem was that there was white powdered foot and hand prints throughout in interior and truck of the vehicle. Other than that, the experience was very satisfactory.

Customer Service

Very helpful, professional, and courteous

Returned Clean

Likely to Recommend

Always!

Repair Quality

Great job!

Customer Service

Everyone was super nice and friendly

Returned Clean

Likely to Recommend

Repair Quality

Very professional and friendly staff. My repair was quick and it worked perfectly. Special thanks to Rob for getting everything in order.

Customer Service

Staff is friendly and professional

Returned Clean

My Experience

Joe and team are very professional and wanting serve their customers. I am completely satisfied.

Likely to Recommend

Repair Quality

The collision team, the whole team, executed without any issue's. They acted as one. Professional, knew the task. It was my pleasure to work with them.

Customer Service

Again everyone made it easy.

Returned Clean

My Experience

Likely to Recommend

Repair Quality

I know it is not done , but it seems to me if you rotate the tires, the alignment should automatically be included and not separated out. I think I am going to have to come back in for alignment. My car seemed to be pulling. The next time I will choose to eliminate another service and include the tire alignment when getting a tire rotation.

Customer Service

Returned Clean

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Repair Quality

Customer Service

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Repair Quality

Customer Service

Returned Clean

My Experience

All interactions with staff and the notices about the status of the repair were down swiftly and seemingly with care. The result showed care of my vehicle; it looked like new when it was delivered. Thanks you all!

Likely to Recommend

I have never needed repair work like that done. I had checked with another collision repair business which was good, but then I took my vehicle to Toyota and from that moment on, I was confident on what I could expect from the dealer and your service. I was not disappointed and would definitely recommend Casey Collision to others.

Repair Quality

The exterior of the vehicle looks like new now that the fender has been replaced and repaired. And then to have the entire exterior. cleaned and polished; I couldn't have asked for anything better.

Customer Service

The updates along the way gave me a good idea of the repair progress. All interactions with the staff were friendly and responses to questions were answered professionally. Again, I couldn't have asked for anything better.

Returned Clean

My Experience

Rob was and the whole team was very helpful. Excellent customer service.

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

After replacing the front bumper, we noticed a chip and the team bent over backwards to get it quickly repaired. Great job.

Likely to Recommend

Repair Quality

I was completely satisfied as always Rob and the people in the collision center are wonderful

Customer Service

Completely satisfied as always, Rob and the staff in the collision center are wonderful

Returned Clean

My Experience

I'd especially like to thank my advisor, with dinner, if she were interested.

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

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Repair Quality

Customer Service

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Repair Quality

Customer Service

Returned Clean

My Experience

Repair very well done the best I seen

Likely to Recommend

Repair Quality

Customer Service

Job wall done