Casey Collision Center
The only name you need to know for all of your collision needs.
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| Sun | Closed |
| Mon | 7:30 am - 5:30 pm |
| Tue | 7:30 am - 5:30 pm |
| Wed | 7:30 am - 5:30 pm |
| Thu | 7:30 am - 5:30 pm |
| Fri | 7:30 am - 5:30 pm |
| Sat | 8:00 am - 12:00 pm |
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 1.5/5.0 -
Another the end product was great, the length of time and lack of initial communication really left a bad taste
Repair Quality - 5.0/5.0 -
My truck looked brand new and you couldn’t even tell all the work that had been done to it
Customer Service - 4.0/5.0 -
Alexis was great with communication. Also once I complained about not having enough coverage for the rental because of how long it was taking them to complete my repairs, a good solution was offered
My Experience - 0.0/5.0 -
My only complaint is that I was told it would take three days and then, after leaving the car, that it would be nine days. It ended up being five days. It‘s my only car, so their information must be accurate in order to plan one‘s transportation.
Likely to Recommend - 4.0/5.0 -
Had it not been for the "bait and switch" tactic, I would glad say "10."
Repair Quality - 4.0/5.0 -
The work done was fantastic--thank you!--and deserves a 10. What irked me was that I was told I would have to leave the car three days. After I dropped it off, I received an e-mail saying to would be around 10 days. After stating my concern, the car was ready in 5 days. Leaving one's only automobile for even three days requires planning; so, receiving this news after dropping it off was absolutely alarming.
Customer Service - 2.5/5.0 -
Please see previous comments.
My Experience - 5.0/5.0 -
The repair was done on budget and delivered as promised.
Likely to Recommend - 5.0/5.0 -
The work was exceptional and on budget
Repair Quality - 5.0/5.0 -
The repairs were excellent and vehicle delivered on time and on budget.
Customer Service - 5.0/5.0 -
Communication was great with updates provided at good intervals.
Returned Clean
My Experience - 5.0/5.0 -
Top notch service and phenomenal repair job. Car looks amazing! I will recommend Casey Collision to anyone I know
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Everything looks great, done on time. Everybody was ready to work with me on any of my request.
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
My automobile always is returned in perfect shape and way cleaner than when I drop it off. They have it done when they say it will be done and the price is always exactly what they quote. They never try to add on anything unnecessary. These are totally honest and exceptionally talented business folks.
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
The car looks brand new. You would never know that there were scratches.
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Excellent job, customer service, and shuttle service. Thank you !
Likely to Recommend - 5.0/5.0 -
Overall the experience was great
Repair Quality - 5.0/5.0 -
The customer service was great and the body work was outstanding. The only problem was that there was white powdered foot and hand prints throughout in interior and truck of the vehicle. Other than that, the experience was very satisfactory.
Customer Service - 5.0/5.0 -
Very helpful, professional, and courteous
Returned Clean
Likely to Recommend - 5.0/5.0 -
Always!
Repair Quality - 5.0/5.0 -
Great job!
Customer Service - 5.0/5.0 -
Everyone was super nice and friendly
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Very professional and friendly staff. My repair was quick and it worked perfectly. Special thanks to Rob for getting everything in order.
Customer Service - 5.0/5.0 -
Staff is friendly and professional
Returned Clean
My Experience - 5.0/5.0 -
Joe and team are very professional and wanting serve their customers. I am completely satisfied.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
The collision team, the whole team, executed without any issue's. They acted as one. Professional, knew the task. It was my pleasure to work with them.
Customer Service - 5.0/5.0 -
Again everyone made it easy.
Returned Clean
My Experience - 5.0/5.0
Likely to Recommend - 4.0/5.0
Repair Quality - 4.0/5.0 -
I know it is not done , but it seems to me if you rotate the tires, the alignment should automatically be included and not separated out. I think I am going to have to come back in for alignment. My car seemed to be pulling. The next time I will choose to eliminate another service and include the tire alignment when getting a tire rotation.
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 4.0/5.0
Repair Quality - 3.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
All interactions with staff and the notices about the status of the repair were down swiftly and seemingly with care. The result showed care of my vehicle; it looked like new when it was delivered. Thanks you all!
Likely to Recommend - 5.0/5.0 -
I have never needed repair work like that done. I had checked with another collision repair business which was good, but then I took my vehicle to Toyota and from that moment on, I was confident on what I could expect from the dealer and your service. I was not disappointed and would definitely recommend Casey Collision to others.
Repair Quality - 5.0/5.0 -
The exterior of the vehicle looks like new now that the fender has been replaced and repaired. And then to have the entire exterior. cleaned and polished; I couldn't have asked for anything better.
Customer Service - 5.0/5.0 -
The updates along the way gave me a good idea of the repair progress. All interactions with the staff were friendly and responses to questions were answered professionally. Again, I couldn't have asked for anything better.
Returned Clean
My Experience - 5.0/5.0 -
Rob was and the whole team was very helpful. Excellent customer service.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
After replacing the front bumper, we noticed a chip and the team bent over backwards to get it quickly repaired. Great job.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
I was completely satisfied as always Rob and the people in the collision center are wonderful
Customer Service - 5.0/5.0 -
Completely satisfied as always, Rob and the staff in the collision center are wonderful