Casten Body Shop, Inc.-Lake Zurich
In operation 68 years, 47 years at this location.
Casten Body Shop has been a family owned business for over 50 years. We take pride in servicing our customers to their fullest satisfaction. Our strengths are providing the best workmanship on all repairs. Our customers have full access through out the repairs of their vehicle thru text messages. A life time warranty comes with every repair. We offer photo estimates with our app we offer free pick up and delivery of your vehicle. we also offer free Casten body shop loaner car when available and scheduled with Casten
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Towing
- Automotive Glass Replacement
- Paintless Dent Repair
- Discover Card
- MasterCard
- Visa
- Cash
- English
| Sun | Closed |
| Mon | 8:00 am - 5:00 pm |
| Tue | 8:00 am - 5:00 pm |
| Wed | 8:00 am - 5:00 pm |
| Thu | 8:00 am - 5:00 pm |
| Fri | 8:00 am - 5:00 pm |
| Sat | Closed |
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
They have done many repairs for me and always satisfied
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 4.5/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Done in the amount of time they promised. Also provided a courtesy car, very nice accommodating service people!
Customer Service - 5.0/5.0 -
Excellent, friendly and knowledgeable
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Jeff and Stephanie were extremely helpful with all my questions. Quick turnaround for my bumper repair.
Customer Service - 5.0/5.0 -
Stephanie was very helpful.
Returned Clean
Likely to Recommend - 5.0/5.0 -
I hope I don’t have any reasons to bring more cars to Casten. But if I do, I’ll be coming here.
Repair Quality - 5.0/5.0 -
I continue to use Casten because of it’s wonderful service and very good body shop work. Every time I have used them. The cars have looked fantastic at the end of the process.
Customer Service - 5.0/5.0 -
Excellent communication, prompt attention
Returned Clean
Likely to Recommend - 5.0/5.0 -
Si lo recomiendo
Repair Quality - 5.0/5.0 -
Good
Customer Service - 5.0/5.0 -
Estoy muy satisfecho buen trabajo
Returned Clean
Likely to Recommend - 5.0/5.0 -
I have already recommended Casten to my daughter who will be calling Jeff soon.
Repair Quality - 5.0/5.0 -
Delivered results as promised in a timely manner.
Customer Service - 5.0/5.0 -
Friendly and committed attitude.
Returned Clean
Likely to Recommend - 4.5/5.0
Repair Quality - 4.5/5.0 -
Solid repair, done timely
Customer Service - 4.5/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Awesome job
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Wonderful service !
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0 -
Great job guys. Thank you
Repair Quality - 5.0/5.0 -
Friendly service. Great communication. Amazing results. Quick turnaround Highly recommend.
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 0.5/5.0
Repair Quality - 0.5/5.0 -
Horrible paint appearance at components edges , spilled paint on grill, chipped paint on panel.
Customer Service - 2.5/5.0 -
They acknowledged the craftsmanship deficiencies and offered to address appropriately.
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Easy process, honest people, clean shop, clear communication
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0 -
Very pleased- honest pricing, finished in half the time estimated and loved being able to use a loaner car. Certainly don’t want to have to go back, but wouldn’t go anywhere else.
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Shop did very good job on Honda Civic Sport 2026.