Casten Body Shop, Inc.-Lake Zurich
In operation 68 years, 47 years at this location.
Casten Body Shop has been a family owned business for over 50 years. We take pride in servicing our customers to their fullest satisfaction. Our strengths are providing the best workmanship on all repairs. Our customers have full access through out the repairs of their vehicle thru text messages. A life time warranty comes with every repair. We offer photo estimates with our app we offer free pick up and delivery of your vehicle. we also offer free Casten body shop loaner car when available and scheduled with Casten
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Towing
- Automotive Glass Replacement
- Paintless Dent Repair
- Discover Card
- MasterCard
- Visa
- Cash
- English
| Sun | Closed |
| Mon | 8:00 am - 5:00 pm |
| Tue | 8:00 am - 5:00 pm |
| Wed | 8:00 am - 5:00 pm |
| Thu | 8:00 am - 5:00 pm |
| Fri | 8:00 am - 5:00 pm |
| Sat | Closed |
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Shop did very good job on Honda Civic Sport 2026.
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0 -
When my car was dropped off, I told them great job and I hope to never see them again. LOL I hate car accidents but if it were to happen again, Casten would be my top choice to get the job done.
Repair Quality - 5.0/5.0 -
This is my third time using Casten and as usual they never disappoint. Their response is quick and the work the work they do is amazing.
Customer Service - 5.0/5.0 -
The staff is friendly, professional and polite.
Returned Clean
Likely to Recommend - 5.0/5.0 -
I will recommend to others, and will use Casten again myself if the need arises
Repair Quality - 5.0/5.0 -
Appreciated the frequent communication regarding the repairs, as well as the honesty and transparency with respect to the final cost, which came in significantly lower than the original estimate
Customer Service - 5.0/5.0 -
Great
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Entire experience was fantastic. From the customer service, ease of business standpoint, communication, I cannot recommend Casten's enough. Thank u!!
Customer Service - 5.0/5.0 -
Ease of business and communication on point.
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 4.5/5.0
Customer Service - 4.5/5.0
Returned Clean
Likely to Recommend - 5.0/5.0 -
Absolutely
Repair Quality - 5.0/5.0 -
Best in the business
Customer Service - 5.0/5.0 -
The best
Returned Clean
Likely to Recommend - 5.0/5.0 -
Highly recommend
Repair Quality - 5.0/5.0 -
- Great work - work completed quick - Staff is amazing to work with
Customer Service - 5.0/5.0 -
Great communication from staff
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
At first, I was hoping to take care of the work with cash. Brandon's accurate estimate showed that was a bad idea and save me an out of pocket bill that I wasn't prepared for. Thanks Brandon
Customer Service - 5.0/5.0 -
At first, I was hoping to take care of the work with cash. Brandon's accurate estimate showed that was a bad idea and save me an out of pocket bill that I wasn't prepared for. Thanks Brandon
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 4.5/5.0
Customer Service - 4.5/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Always communicative and easy to work with.
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Great service! Easy to deal with and completed the repair as estimated, both time and dollars.
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Stephanie and Jeff Remiek at Casten Body Shop were both very kind, and the car repair was done to my complete satisfaction. I would give them a perfect score of 10
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Did a great job on my scion frs, looks even better than it did when i bought it used. Paint matched very nicely as well
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 4.5/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
I am totally satisfied with their work on the repair they have done for my fender. The damage is truly unnoticeable.
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0 -
Yes I would recommend them.
Repair Quality - 5.0/5.0 -
Very satisfied, though they had my car for six weeks.
Customer Service - 5.0/5.0 -
Very satisfied. Though they had my car for 6 weeks. There could have been a little better communication about when my car was going to be finished and what was holding up finishing it. But I would bring my car here again.