Cates Body Shop

5.0 (506reviews)
100%
1215 S Q St,  Richmond,  IN  47374

Cates Body Shop is a family owned business that has been serving the community since 1946. Our goal is to provide excellent customer service while repairing your vehicle to pre accident condition. We offer rental car service to accommodate customers with transportation during repair.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Full Service Mechanical
  • Towing
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
  • On-Site Car Rental
Payment Types
  • Discover Card
  • MasterCard
  • Visa
  • Cash
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 8:00 am - 5:00 pm
Tue 8:00 am - 5:00 pm
Wed 8:00 am - 5:00 pm
Thu 8:00 am - 5:00 pm
Fri 8:00 am - 5:00 pm
Sat Closed
* Holiday hours may differ.

Reviews (506)

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My Experience

I think you guys did an amazing job I am not disappointed at all. Thank you very much for taking your time to get the job done correctly.

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Customer Service

Returned Clean

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I definitely recommend them for anyone needing bodywork done.

Repair Quality

Excellent service from them. Vehicle looks very nice.

Customer Service

Always good to deal with.

Returned Clean

My Experience

They did a good job I like it thank you

My Experience

Great job! Very happy doing business with Cates Body Shop and would certainly recommend them to all. Thank you very much.

My Experience

Did an amazing job car looks beautiful

Likely to Recommend

Repair Quality

10/10 car looks great

Customer Service

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Repair Quality

My front end looks perfect, and they got it done a wk earlier than they thought

Customer Service

Returned Clean

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Absolutely

Repair Quality

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Always very friendly

Returned Clean

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Repair Quality

Hood on the passenger side doesn’t line up It is about 1/8 “ higher than the driver side

Customer Service

Very friendly keep me updated

Returned Clean

Likely to Recommend

Repair Quality

Starting to hear outside air coming from the door while driving

Customer Service

Returned Clean

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Repair Quality

You guys do great work thank you

Customer Service

Awesome

Returned Clean

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Repair Quality

Car looks great! Everything works fine.

Customer Service

As always very professional, and courteous.

Returned Clean

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Repair Quality

Just excellent all around!!

Customer Service

Returned Clean

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Great job fixing my front bumper from a man backing into my car

Customer Service

They was very nice and they did a great job

Returned Clean

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My Experience

I like it very much, it looks like a brand new car and it was very clean and everything is working so far so good, very happy with it Thank you very much ‼️

Likely to Recommend

They do good work I would recommend them

Repair Quality

It looks nice, like a new car,, everything works ok,, so far so good 😊

Customer Service

Everything went smooth and no problems

Returned Clean

Likely to Recommend

I can’t give enough praise for Cates Auto Service! They provide excellent service and customer communication with everything they do! They are the only place I trust for my auto and repair needs.

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Returned Clean

My Experience

One hundred percent pleased with the repairs to my Honda!! Cates did an amazing job! I highly recommend this shop! Great customer service, all very friendly and professional!!

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Repair Quality

Awesome job! Thank you!

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Excellent service. Met or exceeded expectations.

Customer Service