Cates Body Shop
Cates Body Shop is a family owned business that has been serving the community since 1946. Our goal is to provide excellent customer service while repairing your vehicle to pre accident condition. We offer rental car service to accommodate customers with transportation during repair.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Full Service Mechanical
- Towing
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- On-Site Car Rental
- Discover Card
- MasterCard
- Visa
- Cash
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 8:00 am - 5:00 pm |
| Tue | 8:00 am - 5:00 pm |
| Wed | 8:00 am - 5:00 pm |
| Thu | 8:00 am - 5:00 pm |
| Fri | 8:00 am - 5:00 pm |
| Sat | Closed |
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Very satisfied with the work they done on my 2016 Equinox after it being wrecked. They were all very polite and kept me informed on the time frame of my vehicles repairs and told me if there were any other concerns with the repairs to let them know. Big Shout Out To All Of You and I will always recommend Cates to family and friends for their repairs and I will also continue to use them. Thank you all so much you are appreciated
Customer Service - 5.0/5.0 -
Very satisfied with the work they done
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Friendly, fast, and provided updates throughout the process.
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Looks very nice and almost new again
Customer Service - 5.0/5.0 -
Called anytime I needed to know something
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
great people, they always do excellent work
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 4.0/5.0
Repair Quality - 3.5/5.0
Customer Service - 3.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Excellent quality work and kept updated throughout the process.
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Excellent.
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0 -
My whole family takes their cars to Cates. My BIL is also a diesel mechanic, and VERY particular about his vehicles. He has also taken his cars to Cates, same with his family.
Repair Quality - 5.0/5.0 -
We don’t have to have body shop work a lot, but when we do we take our cars to Cates. They are very reputable and are honest and that’s what I look for.
Customer Service - 5.0/5.0 -
Our car came back quicker then what we were originally told, and that was great!
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Very professional and the customer service is amazing they always go above and beyond every time I’ve had to use them
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0 -
Absolutely
Repair Quality - 5.0/5.0 -
Cates went above and beyond our expectations!! We are very pleased. Thank you!
Customer Service - 5.0/5.0 -
Very friendly!
Returned Clean
Likely to Recommend - 5.0/5.0 -
Already have.
Repair Quality - 5.0/5.0 -
Great Staff. Great service. Great work. They treated me with so much kindness and respect. Will use them again in a heartbeat.
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0 -
Have and will continue recommending them. Great reputation in the Richmond, Wayne Co. area.
Repair Quality - 5.0/5.0 -
Friendly, professional service(s) from front start to finish! Thanks to all
Customer Service - 5.0/5.0 -
Friendly and professional