Cates Body Shop

5.0 (506reviews)
100%
1215 S Q St,  Richmond,  IN  47374

Cates Body Shop is a family owned business that has been serving the community since 1946. Our goal is to provide excellent customer service while repairing your vehicle to pre accident condition. We offer rental car service to accommodate customers with transportation during repair.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Full Service Mechanical
  • Towing
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
  • On-Site Car Rental
Payment Types
  • Discover Card
  • MasterCard
  • Visa
  • Cash
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 8:00 am - 5:00 pm
Tue 8:00 am - 5:00 pm
Wed 8:00 am - 5:00 pm
Thu 8:00 am - 5:00 pm
Fri 8:00 am - 5:00 pm
Sat Closed
* Holiday hours may differ.

Reviews (506)

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

Likely to Recommend

Repair Quality

Everyone was very nice and I appreciate it.

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Repair Quality

All good

Customer Service

Good people

Returned Clean

Likely to Recommend

Cates has done work on my vehicle on 2 separate occasions now and they are truly wonderful to work with. They’re always willing to work my car in to ensure I’m without it as little as possible, they’re top notch with communication and overall customer service, and even over two years later they remembered me and kept my satisfaction top of mind. Cates is the only place I’ll take my vehicle to have work done!

Repair Quality

Customer Service

Returned Clean

My Experience

Thank you! It looks like new.

Likely to Recommend

Would most definitely recommend and tell people to talk to Dave

Repair Quality

Great work very satisfied

Customer Service

Dave was very thurl and friendly

Returned Clean

My Experience

My car looks great no complaints as far as how the car looks it exceptional. Couldn’t ask for a better job. But wish it could have been done in more of a timely manner it took around 19 days so I was definitely ready to get my car back.

My Experience

Family has used cates for years. wouldn't go anywhere else :) 10 all the way!!!

Likely to Recommend

Repair Quality

Customer Service

My Experience

Great and friendly people and great service job well done, very satisfied

Likely to Recommend

Always recommend to people

Repair Quality

Truck looks great! Owners are great people. Would recommend to anyone

Customer Service

Service was very quick and complete

Returned Clean

Likely to Recommend

Repair Quality

Everyone was kind and courteous and returned my car looking better than when I dropped it off. Will definitely use them again if needed.

Customer Service

Returned Clean

My Experience

Amazing work!

Likely to Recommend

Repair Quality

Great work on car!!

Customer Service

Could be more commutative in the begginning. Still Great!

Likely to Recommend

Repair Quality

I was really impressed with the quality of the work that Cates did, and yes I would recommend them to everyone

Customer Service

always courteous and wanted to know if I had any questions

Returned Clean

My Experience

I would highly recommend Cates to anyone who needs work done on their car ,very kind and courteous !

Likely to Recommend

Unsurpassed

Repair Quality

You are exceptional people!

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Cates called several times to keep us updated on progress.

My Experience

Chuck and Dave were both extremely cooperative. The Highlander looks brand new. Thank you.

Likely to Recommend

Repair Quality

Wonderful job!

Customer Service

Dave and Chuck were both very responsive.

Returned Clean