Cates Body Shop

5.0 (506reviews)
100%
1215 S Q St,  Richmond,  IN  47374

Cates Body Shop is a family owned business that has been serving the community since 1946. Our goal is to provide excellent customer service while repairing your vehicle to pre accident condition. We offer rental car service to accommodate customers with transportation during repair.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Full Service Mechanical
  • Towing
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
  • On-Site Car Rental
Payment Types
  • Discover Card
  • MasterCard
  • Visa
  • Cash
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 8:00 am - 5:00 pm
Tue 8:00 am - 5:00 pm
Wed 8:00 am - 5:00 pm
Thu 8:00 am - 5:00 pm
Fri 8:00 am - 5:00 pm
Sat Closed
* Holiday hours may differ.

Reviews (506)

Likely to Recommend

Repair Quality

Great Job

Customer Service

Great job

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Repair Quality

Awesome service and awesome work

Customer Service

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If the paint would have matched, yes I would.

Repair Quality

I'm definitely not satisfied with the paint color that was chosen for my car repair. The color on my Honda is supposed to be a signiture pearl which is a special color that cost more at purchase. The color used for the front and back bumper look more to be a white. Either way it definitely doesn't match and I'm not happy with the outcome. The color was supposed to be Honda Signature Pearl.

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Repair Quality

Looks good.

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Repair Quality

I cannot say enough great things. You all were so kind. The repair was quick. And my car was cleaner when I got it back than it was when I left it.

Customer Service

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I’ve told several people where I take my car

Repair Quality

Looks awesome

Customer Service

They were super helpful

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Repair Quality

I have used Cates probably a half dozen times over the last 20 years. I have never had a bad experience. Alll work is high quality, the people are all very helpful and friendly. I have recommended to my family to use you. Hopefully I won’t need you too much, but if so I definitely will. Thank, you.

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Customer Service

Shop was very nice to communicate with. We did not go back after even though we feel there were details missed…the work was average

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My Experience

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Repair Quality

Above and beyond helping

Customer Service

Awesome customer service!

Returned Clean