Caton Auto Body, LLC

4.7 (484reviews)

93%

(301) 498-3132

10004 Washington Blvd, Laurel, MD 20723

93%

See Photos

10004 Washington Blvd
Laurel, MD 20723

Get Directions Website Email

About Caton Auto Body, LLC

See Photos

10004 Washington Blvd
Laurel, MD 20723

Get Directions Website Email

Our priority is to focus on your complete satisfaction as our customer and getting you back on the road quickly with your car safely and properly repaired. Please discuss your vehicle damage with our knowledgeable and professional collision estimators. We look forward to doing business with you!

Services

Free Estimates
Insurance Company Assistance
Lifetime Warranty
Towing
Automotive Glass Replacement
Detailing
Paintless Dent Repair

Payment Types

Discover Card
MasterCard
Visa
Cash
Check
Debit Card

Languages

English

Hours

Sun	Closed
Mon	8:00 am - 5:00 pm
Tue	8:00 am - 5:00 pm
Wed	8:00 am - 5:00 pm
Thu	8:00 am - 5:00 pm
Fri	8:00 am - 5:00 pm
Sat	Closed

* Holiday hours may differ.

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Website

Reviews (484)

Sort By:
Newest
Rating

454 Customers Rated

5 Stars

77.5% Complete

(375)
4 Stars

10.1% Complete

(49)
3 Stars

1.7% Complete

(8)
2 Stars

1% Complete

(5)
1 Star

1% Complete

(5)
< 1 Star

2.5% Complete

(12)

Customers say

Overall Customer Satisfaction

Customers consistently praise the shop for exceptional customer service, with staff described as friendly, professional, and accommodating. The quality of repairs receives high marks, with many noting their vehicles look brand new or excellent after service. Timeliness is a strong point, with numerous customers reporting work completed ahead of schedule or on time. The shop demonstrates good communication by keeping customers informed throughout the repair process. Some customers noted minor issues requiring return visits for adjustments, and a few mentioned wanting more proactive communication updates during repairs.

Select to learn more

Service Quality
Timeliness
Communication

"Very friendly, professional and patient."

"... did a fine job on my truck after an accident. The work was done quickly and well and we were treated with courtesy and respect." Read more

"The service was excellent on the first day I dropped my car off. They offered me a ride home. In addition, ..." Read more

"A very friendly environment with great service!!!"

"The best body shop around. Expert work and courteous service."

"My vehicle was ready a day before it was promised."

"Repairs was done very well and at a timely manner."

"I had my car repaired before the set date and the repair work was very great"

"Excellent work, completed ahead of schedule."

"Completed early."

"Called me to tell me the estimate and the days it took then when completed before the said day called me ..." Read more

"They call to let me know the stages they are"

"They contacted me a few times during the process."

"I was kept up to date on all developments."

"They did a nice job with the repair. I wish communication was better."

Service Quality
Timeliness
Communication

Service Quality
Timeliness
Communication

"Very friendly, professional and patient."

"... did a fine job on my truck after an accident. The work was done quickly and well and we were treated with courtesy and respect." Read more

"The service was excellent on the first day I dropped my car off. They offered me a ride home. In addition, ..." Read more

"A very friendly environment with great service!!!"

"The best body shop around. Expert work and courteous service."

"My vehicle was ready a day before it was promised."

"Repairs was done very well and at a timely manner."

"I had my car repaired before the set date and the repair work was very great"

"Excellent work, completed ahead of schedule."

"Completed early."

"Called me to tell me the estimate and the days it took then when completed before the said day called me ..." Read more

"They call to let me know the stages they are"

"They contacted me a few times during the process."

"I was kept up to date on all developments."

"They did a nice job with the repair. I wish communication was better."

Mahmoud (Toyota owner) reviewed 7/20/26

Elizabeth (Ford owner) reviewed 7/9/26

Janson (Dodge owner) reviewed 6/26/26

Dawn (Nissan owner) reviewed 6/18/26

From beginning to end my experience was amazing

David (Lexus owner) reviewed 6/15/26

Andre (Ford owner) reviewed 6/8/26

Friendly, great work. Fast. Clear with communication

Great

Olimpia (Toyota owner) reviewed 6/1/26

Thank you Caton Auto Body for turning a stressful situation into a positive experience! Great customer service provided in a timely manner and smooth communication with the insurance and car rental company. Highly recommend this place and their team!

Velleda (Toyota owner) reviewed 5/13/26

Every thing was good, vehicle looks great, very pleasant and professional people!! Only problem is that my ac now doesn’t work!! A simple phone call and they will fix it for me!!

Pleasant and professional!!

Anthony (Toyota owner) reviewed 5/12/26

Excellent work, completed ahead of schedule.

Anonymous (Chevrolet owner) reviewed 5/12/26

Driver side door panel not installed correctly Color match is visible Overspray not removed

Phillip (Nissan owner) reviewed 5/11/26

Always have recommended Caton

We’ve always brought our vehicles here. They do great work

They are all awesome and personable people

Ellen (Ford owner) reviewed 4/30/26

Marcelino (Toyota owner) reviewed 4/30/26

Absolutely

A very friendly environment with great service!!!

Perfect!

Farah (Mercedes-Benz owner) reviewed 4/24/26

I have reached out to my State Farm rep, the work done has missing completion and parts of the grill stick out. Also, the computer system is not functioning properly now as the sensors are not reading correctly

Called the wrong contact number multiple times

Anthony (Mercedes-Benz owner) reviewed 4/13/26

You guys did a great job

Henry (Toyota owner) reviewed 4/7/26

Very likelly

Very satisfied.

Very satisfied

Michele (Subaru owner) reviewed 4/2/26

Joe (Mazda owner) reviewed 3/23/26

The work looks perfect and it was done on the day they said it would be done.

Valerie (Hyundai owner) reviewed 3/16/26

I will most definitely recommend Caton auto body!

They were quick, professional, helpful, and all in all it was a great experience having my car fixed at Caton!

Very friendly, professional and patient.

Ivette (Kia owner) reviewed 3/9/26

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The average cost of auto body repair for a vehicle damaged in an accident in 2021 was $3,790.

Caton Auto Body, LLC

About Caton Auto Body, LLC

Reviews (484)

454 Customers Rated

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Returned Clean

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Returned Clean

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Returned Clean

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0 -

Returned Clean

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Returned Clean

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Customer Service - 5.0/5.0 -

Returned Clean

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Customer Service - 5.0/5.0

Returned Clean

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 4.5/5.0 -

Customer Service - 5.0/5.0 -

Returned Clean

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 4.5/5.0 -

Customer Service - 5.0/5.0

Returned Clean

Kept me Informed?

Ready on Time?

Likely to Recommend - 2.5/5.0

Repair Quality - 2.0/5.0 -

Customer Service - 2.5/5.0

Returned Clean

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0 -

Repair Quality - 5.0/5.0 -

Customer Service - 5.0/5.0 -

Returned Clean

Kept me Informed?

Ready on Time?

Likely to Recommend - 1.5/5.0

Repair Quality - 4.0/5.0

Customer Service - 3.5/5.0

Returned Clean

Kept me Informed?

Ready on Time?

Likely to Recommend - 4.5/5.0 -

Repair Quality - 5.0/5.0 -

Customer Service - 5.0/5.0 -

Returned Clean