Caton Auto Body, LLC

4.7 (488reviews)
92%
10004 Washington Blvd,  Laurel,  MD  20723

Our priority is to focus on your complete satisfaction as our customer and getting you back on the road quickly with your car safely and properly repaired. Please discuss your vehicle damage with our knowledgeable and professional collision estimators. We look forward to doing business with you!

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Towing
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • Discover Card
  • MasterCard
  • Visa
  • Cash
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 8:00 am - 5:00 pm
Tue 8:00 am - 5:00 pm
Wed 8:00 am - 5:00 pm
Thu 8:00 am - 5:00 pm
Fri 8:00 am - 5:00 pm
Sat Closed
* Holiday hours may differ.

Reviews (488)

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Very friendly and professional staff. They got the job done when they said they would and the car looks good. I would use them again!

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Great experience. Customer service and communication top notch! Highly reccomend!

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Thanks

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Great job 👏

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I love this company! This is the second time they have repaired my car. They are honest, detailed with supreme craftsmanship. You couldn’t find a better shop anywhere.

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Parts were ordered in advance so minimal time in the shop. Great to work with

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Always send family here

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Been coming here since the early 2000's and have always had great service and great work done. Will always come back.

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Always great

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It seems that there was an inordinate amount of time required 17 weeks. I think it’s too long to repair a car and when I did get the car back they wash the outside did not sweep. The inside did not clean. The inside windows did not leave me, but with about 10 miles a gallon 10 miles worth of gasoline so I can drive around so either they didn’t ever look at the fuel gauge or they didn’t get in the side, the car and they should have because they fix the airbags and all kinds of things so the quality of work that they did appears to be good, but I can’t say because I’m still evaluating it. Thank you.

Customer Service

The repair shop personnel seem to be really good. I probably would give them a rating of about 8 to 10. However they did have a number of different parts were back ordered and were on back order for 3 to 4 weeks. Once I got a part number I made three telephone calls and had the part delivered within 24 hours. I think that somebody is falling down on their job. Thank you.

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👏 Great job

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Very good and friendly

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The lady at the front desk was so rude and so unprofessional. I think you need to hire someone who has good customer service.

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No comment

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My car was returned to near factory conditions after a bad accident to the front end of the car. It looks great!

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Matt and the front desk associate were friendly and patient when I was already stressed about my working with insurance. They put me at ease knowing it would be figured out and turn out okay.

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The paint is chipping and the panel doesn’t look or feel tight. There was also an extremely strong odor of some sort of chemical inside the vehicle when I got it back that lasted about a week.

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Customer service was satisfactory. Everyone I spoke with was pleasant and helpful.

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My car looks great and it was fixed in a timely fashion.

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Everyone was friendly, professional and responsive.

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Excellent service!

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