C.D.E. Collision Centers (Buffalo Grove)

4.7 (2,566reviews)
93%
920 Deerfield Parkway,  Buffalo Grove,  IL  60089
Bot
Shop AssistantSparkles

In operation 8 years.

Our goal is to be the “repairer” of choice for every community we serve. To obtain the goal of being the Auto Body Repair company of choice, we have committed to provide our staff with ongoing internal and external training to ensure the highest possible quality of repairs and customer service.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Towing
  • Automotive Glass Replacement
  • Motorcycle Repair
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Debit Card
Languages
  • Spanish
Hours
Sun Closed
Mon 8:00 am - 5:00 pm
Tue 8:00 am - 5:00 pm
Wed 8:00 am - 5:00 pm
Thu 8:00 am - 5:00 pm
Fri 8:00 am - 5:00 pm
Sat Closed
* Holiday hours may differ.
Acura
Chrysler
Dodge
Fiat
Ford
Honda
Hyundai
I-Car
Infiniti
Jeep
Kia
Nissan
Ram

Reviews (2,566)

Likely to Recommend

Repair Quality

Great customer service , great repair top notch overall!

Customer Service

Returned Clean

My Experience

Mike was awesome! Exceeded my excepectations, got my car back to me earlier than expected. Thank you, the great service is very appreciated!

Likely to Recommend

Repair Quality

Customer Service

My Experience

Mike communicated transparently and the repair team did a great job.

Likely to Recommend

100%

Repair Quality

Mike underpromised and over-delivered. They did a great job.

Customer Service

Kelly was pleasant and help coordinate.

Likely to Recommend

Repair Quality

Customer Service

My Experience

Likely to Recommend

Repair Quality

Customer Service

My Experience

Good customer service

Likely to Recommend

Good service

Repair Quality

Good service

Customer Service

Good service

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

Excellent job! Appreciate having been kept advised.

Likely to Recommend

Repair Quality

All went smoothly and positively. No complaints

Customer Service

Staff kept me apprised. Victor was very helpful and clear in advising me of what had to be done. Kelly at the front desk was very helpful and readily answered all my administrative questions --great disposition.

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

My Experience

Satisfied with the dent repair but not satisfied in the condition of the interior, especially with the 4-5in scratch to my leather steering wheel that wasn’t there when I dropped of the vehicle.

Likely to Recommend

Brought it back the second time because was pleased the first time. But second time not so much given that there was damage to my steering wheel and was dirty on the inside as well when it was handed over to me.

Repair Quality

Scratched my leather steering wheel

Customer Service

Scratched my leather steering wheel. And recommended that I buy a new steering wheel. But Mike did call back to offer an interior cleaning.

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Repair Quality

Repair was done very promptly, staff was warm and helpful. The connection with enterprise is a great plus.

Customer Service

Great customer service

Returned Clean

My Experience

The car looks fantastic and everyone at CDE was helpful and super friendly!

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Translated from Spanish by Carwise
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Likely to Recommend

Sinceramente lo recomendaria a todos mis conosidos

Repair Quality

Victor y la señorita de la resepcio fueron muy amables yo como cliente quedé muy satisfecho

Customer Service

Sib los mejores

Returned Clean

My Experience

I’m leaving this feedback at your request, but unfortunately my experience was disappointing. The repair took significantly longer than originally promised. As it turned out, the delay happened because the broken side mirror was simply not replaced in time, which should have been caught earlier. I’m also not satisfied with the paint quality. On one panel, there are multiple visible defects (around four spots), which look like dust or debris was painted over without proper preparation. Overall, this does not meet the level of quality and attention to detail I expected. I hope you take this feedback seriously and improve your processes.

Likely to Recommend

Repair Quality

I’m leaving this feedback at your request, but unfortunately my experience was disappointing. The repair took significantly longer than originally promised. As it turned out, the delay happened because the broken side mirror was simply not replaced in time, which should have been caught earlier. I’m also not satisfied with the paint quality. On one panel, there are multiple visible defects (around four spots), which look like dust or debris was painted over without proper preparation. Overall, this does not meet the level of quality and attention to detail I expected. I hope you take this feedback seriously and improve your processes.

Customer Service

I’m leaving this feedback at your request, but unfortunately my experience was disappointing. The repair took significantly longer than originally promised. As it turned out, the delay happened because the broken side mirror was simply not replaced in time, which should have been caught earlier. I’m also not satisfied with the paint quality. On one panel, there are multiple visible defects (around four spots), which look like dust or debris was painted over without proper preparation. Overall, this does not meet the level of quality and attention to detail I expected. I hope you take this feedback seriously and improve your processes.

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Returned Clean