C.D.E. Collision Centers (Buffalo Grove)

4.7 (2,568reviews)
92%
920 Deerfield Parkway,  Buffalo Grove,  IL  60089
Bot
Shop AssistantSparkles

In operation 8 years.

Our goal is to be the “repairer” of choice for every community we serve. To obtain the goal of being the Auto Body Repair company of choice, we have committed to provide our staff with ongoing internal and external training to ensure the highest possible quality of repairs and customer service.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Towing
  • Automotive Glass Replacement
  • Motorcycle Repair
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Debit Card
Languages
  • Spanish
Hours
Sun Closed
Mon 8:00 am - 5:00 pm
Tue 8:00 am - 5:00 pm
Wed 8:00 am - 5:00 pm
Thu 8:00 am - 5:00 pm
Fri 8:00 am - 5:00 pm
Sat Closed
* Holiday hours may differ.
Acura
Chrysler
Dodge
Fiat
Ford
Honda
Hyundai
I-Car
Infiniti
Jeep
Kia
Nissan
Ram

Reviews (2,568)

My Experience

I’m leaving this feedback at your request, but unfortunately my experience was disappointing. The repair took significantly longer than originally promised. As it turned out, the delay happened because the broken side mirror was simply not replaced in time, which should have been caught earlier. I’m also not satisfied with the paint quality. On one panel, there are multiple visible defects (around four spots), which look like dust or debris was painted over without proper preparation. Overall, this does not meet the level of quality and attention to detail I expected. I hope you take this feedback seriously and improve your processes.

Likely to Recommend

Repair Quality

I’m leaving this feedback at your request, but unfortunately my experience was disappointing. The repair took significantly longer than originally promised. As it turned out, the delay happened because the broken side mirror was simply not replaced in time, which should have been caught earlier. I’m also not satisfied with the paint quality. On one panel, there are multiple visible defects (around four spots), which look like dust or debris was painted over without proper preparation. Overall, this does not meet the level of quality and attention to detail I expected. I hope you take this feedback seriously and improve your processes.

Customer Service

I’m leaving this feedback at your request, but unfortunately my experience was disappointing. The repair took significantly longer than originally promised. As it turned out, the delay happened because the broken side mirror was simply not replaced in time, which should have been caught earlier. I’m also not satisfied with the paint quality. On one panel, there are multiple visible defects (around four spots), which look like dust or debris was painted over without proper preparation. Overall, this does not meet the level of quality and attention to detail I expected. I hope you take this feedback seriously and improve your processes.

Returned Clean

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My Experience

Thanks for reaching out! I had a 10/10 experience working with Mike and Jojo for my car repair. Mike gave me regular updates on the progress to keep me posted, the team tried their best to get my car back to me as quickly as they could, and the end result was wonderful! I also want to thank the front desk lady for greeting me warmly and explaining everything clearly to me, the environment is very lovely! Thank you!

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Repair Quality

Extremely friendly staff. The quality pod the work done is top notch.

Customer Service

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My Experience

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Repair Quality

Transparent process, quick and quality repair

Customer Service

Returned Clean

My Experience

The vehicle looks excellent, and the communication throughout the process was clear and consistent. Mike was polite, professional, and very informative. Thank you for making what could have been a challenging situation feel seamless.

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Customer Service

My Experience

Excellent job! My car looks very good like nothing had happened! Also I appreciate your extra effort to complete the job on time promised. In my opinion you’re 10 out of 10! Thank you

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Repair Quality

I would put a 15 for how satisfied if I could. From the first phone call to pulling out with my. Completed car. Office to tech. Amazing job!

Customer Service

Returned Clean

My Experience

Very good with updates and status of repairs.

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My Experience

This is the third time I have used C.D.E. Not only have I always been happy with their work, but their staff is friendly and so helpful. Would recommend them to every one!

Likely to Recommend

Will tell.everyone how wonderful C.D.E. is!

Repair Quality

Did a wonderful Job. Really happy!

Customer Service

Customer service went above normal! Receptionist was so helpful and the man who worked on my car was also informative and helpful. This is why I continually bring my car here when bodywork is needed.

Returned Clean

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My Experience

Job well done

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Repair Quality

Loved the work. Everything was fast and looks amazing.

Customer Service

Everyone was very respectful and patient with me!

Returned Clean

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Customer Service

Returned Clean