C.D.E. Collision Centers (Buffalo Grove)

4.7 (2,569reviews)
92%
920 Deerfield Parkway,  Buffalo Grove,  IL  60089
Bot
Shop AssistantSparkles

In operation 8 years.

Our goal is to be the “repairer” of choice for every community we serve. To obtain the goal of being the Auto Body Repair company of choice, we have committed to provide our staff with ongoing internal and external training to ensure the highest possible quality of repairs and customer service.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Towing
  • Automotive Glass Replacement
  • Motorcycle Repair
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Debit Card
Languages
  • Spanish
Hours
Sun Closed
Mon 8:00 am - 5:00 pm
Tue 8:00 am - 5:00 pm
Wed 8:00 am - 5:00 pm
Thu 8:00 am - 5:00 pm
Fri 8:00 am - 5:00 pm
Sat Closed
* Holiday hours may differ.
Acura
Chrysler
Dodge
Fiat
Ford
Honda
Hyundai
I-Car
Infiniti
Jeep
Kia
Nissan
Ram

Reviews (2,569)

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Returned Clean

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Amazing, reliable quick And satisfied with the work

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Kelly & Mike were absolutely the best. They kept me informed, took care of the car rental. What I thought was going to be a battle was not. They made the whole experience totally painless. I will totally recommend C.D.E.

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Everyone was great

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Car came back absolutely beautiful

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My Experience

repair was nicely done

My Experience

No comments.

Likely to Recommend

Amazing communication throughout the entire experience. Very happy with everything. Kelly is awesome!

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We have used them before in the past and now will never use them again. Service is deplorable and their pricing is also way too high even Geico complained about the cost

Repair Quality

Very disappointed in their service and communication

Customer Service

Communication on changes along the way was poor

Likely to Recommend

Excellent service from start to finish

Repair Quality

Customer Service

Kelly made the check in process so easy. Victor called frequently to let us know the progress on our car repairs.

Returned Clean

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They did a great job coordinating with my insurance and making my car look just as good as before.

Returned Clean

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Returned Clean

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My Experience

My Experience

Worked with Jojo, great job, exceeded my expectations!

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Returned Clean

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Returned Clean

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Returned Clean

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Paint work was good. Driver's side rear window plastic panel damaged, passenger seat has scuff marks that won't come off.

Customer Service

My Experience

The passenger side door made noise when opening after the fender replacement

Likely to Recommend

Repair Quality

I am writing to formally complain about the fender repair recently performed on my vehicle and the unacceptable handling of the issue that followed. After returning home, I discovered that the passenger-side door now makes a noise every time it is opened—an issue that did not exist prior to your work. While I did not check that specific door before leaving, the problem was immediately noticeable upon first use and clearly arose as a result of the repair. When I brought the vehicle back, your technician insisted that the fender was installed correctly and attempted to dismiss this as a new, unrelated issue. I do not accept this explanation. The timing makes it obvious that this problem is connected to the work performed, and suggesting otherwise is both misleading and unprofessional. I trusted your shop to complete this repair properly, not to return my vehicle with new defects and then deny responsibility. This situation raises serious concerns about the quality of workmanship and the integrity of your service. I expect this issue to be thoroughly inspected and fully resolved. If this matter is not addressed promptly and appropriately, I am prepared to escalate the complaint through formal reviews, consumer protection channels, and any other necessary avenues.

Customer Service