C.D.E. Collision Centers (Buffalo Grove)
In operation 8 years.
Our goal is to be the “repairer” of choice for every community we serve. To obtain the goal of being the Auto Body Repair company of choice, we have committed to provide our staff with ongoing internal and external training to ensure the highest possible quality of repairs and customer service.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Towing
- Automotive Glass Replacement
- Motorcycle Repair
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Debit Card
- Spanish
| Sun | Closed |
| Mon | 8:00 am - 5:00 pm |
| Tue | 8:00 am - 5:00 pm |
| Wed | 8:00 am - 5:00 pm |
| Thu | 8:00 am - 5:00 pm |
| Fri | 8:00 am - 5:00 pm |
| Sat | Closed |
My Experience - 0.0/5.0 -
The passenger side door made noise when opening after the fender replacement
Likely to Recommend - 0.5/5.0
Repair Quality - 0.5/5.0 -
I am writing to formally complain about the fender repair recently performed on my vehicle and the unacceptable handling of the issue that followed. After returning home, I discovered that the passenger-side door now makes a noise every time it is opened—an issue that did not exist prior to your work. While I did not check that specific door before leaving, the problem was immediately noticeable upon first use and clearly arose as a result of the repair. When I brought the vehicle back, your technician insisted that the fender was installed correctly and attempted to dismiss this as a new, unrelated issue. I do not accept this explanation. The timing makes it obvious that this problem is connected to the work performed, and suggesting otherwise is both misleading and unprofessional. I trusted your shop to complete this repair properly, not to return my vehicle with new defects and then deny responsibility. This situation raises serious concerns about the quality of workmanship and the integrity of your service. I expect this issue to be thoroughly inspected and fully resolved. If this matter is not addressed promptly and appropriately, I am prepared to escalate the complaint through formal reviews, consumer protection channels, and any other necessary avenues.
Customer Service - 0.5/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 4.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
The car is fully restored and looks brand new.
Likely to Recommend - 5.0/5.0 -
Already have recommended
Repair Quality - 5.0/5.0 -
Great work, we already used in the past and will in the future as well as recommend. Never had so much reliability in a local business....
Customer Service - 5.0/5.0 -
Everything went smooth as silk..
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 4.0/5.0 -
Nice work, but it took 2 weeks to get the work done
Customer Service - 4.5/5.0
Returned Clean
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Great staff!! Willing to go the extra-mile for there costumes seems to be the culture here. From receptionist to the adjuster and especially the body work were exceptional. The person who did the body work did an amazing job. If I didn't know where the debts were, I couldn't tell where the work was done.
Likely to Recommend - 5.0/5.0 -
Always anything I let I told my people with my friends family to go there
Repair Quality - 5.0/5.0 -
Higher recommended appreciate all the hard work. They’ve done on my car. It’s a place to go.
Customer Service - 5.0/5.0 -
The lady on the front desk she knows what she’s doing.
Likely to Recommend - 4.5/5.0
Repair Quality - 4.5/5.0 -
Had to snap in some loose trim around fender.
Customer Service - 5.0/5.0 -
All very pleasant.
Returned Clean
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Service and delivery beyond expectations. Not only were the repairs completed to bring my Lincoln to new condition, but it received a cleaning and detail which was noticed and appreciated
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
C.D.E. collision center in Buffalo Grove! Car looks and feels brand new!
Customer Service - 5.0/5.0 -
Kelly and Enrique have we’re always there to answer whatever questions I had about the process!
My Experience - 5.0/5.0 -
Victor is a class act. He kept in touch every step of the way through the process. Great customer service. Great communication.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Victor is a class act. He kept us informed every step throughout the process. Good communication and customer service.
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Courteous, clean, great repair
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 0.0/5.0 -
The shop and crew did amazing, the person I worked with (Enrique M) was very Formal and professional. The plastic molding for my fender that was replaced doesn’t fit correctly. It’s most likely an aftermarket part. But it’s not on them, that’s on my insurance company if that’s what they approved.
Likely to Recommend - 5.0/5.0 -
Highly recommend
Repair Quality - 5.0/5.0 -
Everything was great, from the initial estimate to the final repair. The entire team is professional and customer-oriented. 10/10. I would highly recommend Enrique M. and his team for anyone needing quality service.
Customer Service - 5.0/5.0 -
The front desk receptionist was great, excellent customer service. My estimator, Enrique, reached out regularly with updates on my vehicle’s status and timeframe. He walked me through exactly what was damaged, what needed fixing, and the step by step repair process. Truly professional service.
My Experience - 5.0/5.0 -
Administrator behind the counter was very kind, helpful and, patient. Enrique, as well, was kind and patient. While the work was being completed I received many text updates. Finally, the work is superb.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Great service, talented body men
Customer Service - 5.0/5.0 -
Kind, informed & patient
My Experience - 5.0/5.0 -
Really happy with my experience with Kellie and Victor. Kellie was both kind and thorough regarding all the questions I had. Victor was extremely communicative and would update me on everything every step of the way. The work that was done was really good as well.
My Experience - 5.0/5.0 -
The car looked good as new and finished the job sooner then the estimated time frame.