C.D.E. Collision Centers (Desplaines)

4.9 (1,831reviews)
97%
1865 Busse Hwy,  Desplaines,  IL  60016
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Shop AssistantSparkles

In operation 44 years, 11 years at this location.

Our goal is to be the “repairer” of choice for every community we serve. To obtain the goal of being the Auto Body Repair company of choice, we have committed to provide our staff with ongoing internal and external training to ensure the highest possible quality of repairs and customer service.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Towing
  • Automotive Glass Replacement
  • Motorcycle Repair
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Cash
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 8:00 am - 5:00 pm
Tue 8:00 am - 5:00 pm
Wed 8:00 am - 5:00 pm
Thu 8:00 am - 5:00 pm
Fri 8:00 am - 5:00 pm
Sat Closed
* Holiday hours may differ.
Chrysler
Dodge
Fiat
Hyundai
I-Car
Infiniti
Jeep
Kia
Nissan
Ram

Reviews (1,831)

Likely to Recommend

Repair Quality

Great service!

Customer Service

Returned Clean

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Repair Quality

They do great work

Customer Service

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Repair Quality

Customer Service

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Repair Quality

very well fixed it.

Customer Service

Returned Clean

Likely to Recommend

C.D.E. Collision Center is, probably, not the fastest body shop, around, but they are the most meticulous and their attention to detail is outstanding.

Repair Quality

Through no fault of C.D.E. Collision Center, it took awhile for my vehicle insurance provider to get my vehicle, which had to be towed from the collision site, to a vehicle storage yard, until a body shop could be contacted and hired to make the estimate and perform the repairs. I have had C.D.E. perform body repairs in the past and since the previous insurance recommended body shop did an incomplete job of repairing my vehicle, I decided to go back to C.D.E. which has, over the years, provided me with excellent body shop repairs. Once my vehicle had been towed to C.D.E. Collision Center, I was informed by C.D.E. that they had received and accepted my vehicle and that they would call me when their estimate was complete. I received the estimate within two days and the repair went forward from there. Everything looks good and a front end alignment that was performed by a C.D.E. contracted shop was done well and in a reasonable amount of time. The paint matching is good and the vehicle doesn’t appear to ever have been damaged. C.D.E. did an excellent job of repairing my vehicle. While I’m disappointed that another driver hit my vehicle, necessitating this repair, I’m very satisfied with the repairs that C.D.E. Collision Center performed on my vehicle.

Customer Service

Always courteous and timely.

Returned Clean

Likely to Recommend

Repair Quality

All went great.

Customer Service

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Repair Quality

Great experience from start to finish.

Customer Service

Enrique kept me updated throughout the entire process.

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Repair Quality

Customer Service

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Repair Quality

All the folks at CDE and Des plaines were great. I was in constant contact with Enrique during the process.

Customer Service

As I said, Enrique was great. I was constantly informed

Returned Clean

Likely to Recommend

Repair Quality

Sorry I haven’t given my comments. But I’m out shopping now but I will say I’ll recommend you with a very high score. Sorry you had to contact me and not the other way around Maureen Passi.

Customer Service

Very good place to take your car for repairs. The employees Pleasant and professional. I don’t mind doing this the second time, but I already gave a response to this text.

Likely to Recommend

Repair Quality

CDE effectively kept me up to date on progress with the repairs. The repairs did cost much more than I expected, with a last-minute increase of some $500. However, the insurance company did approve.

Customer Service

Very responsive.

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Repair Quality

Customer Service

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Repair Quality

Customer Service

Likely to Recommend

I already recommended this place to my mom if she ever needed anything

Repair Quality

Customer Service was outstanding. My car looks brand new and I couldn't be more happier!

Customer Service

Enrique was on top of keeping me up-to-date with the status on my car's repair

Returned Clean

Likely to Recommend

Repair Quality

CDE Collisions Centers Des Plaines did an immaculate job and was extremely helpful in explaining progress as the vehicle was repaired.

Customer Service

My Experience

Took closer look. Fasteners loose or not connected. Panels not fully secured. Panel junctions not mating correctly. Hood is not flush with grille.

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Repair Quality

Customer Service

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Repair Quality

Customer Service

Everything was satisfactory.

Returned Clean

Likely to Recommend

Repair Quality

Process was super smooth. Communication was great. The inside and outside of my car looked great. Made my accident a lot less stressful. Thank you!!

Customer Service

My Experience

The car looks great! Good Job !