C.D.E. Collision Centers (Hammond)

4.8 (4,275reviews)
96%
7212 Indianapolis Blvd.,  Hammond,  IN  46324
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Shop AssistantSparkles

Our goal is to be the “repairer” of choice for every community we serve. To obtain the goal of being the Auto Body Repair company of choice, we have committed to provide our staff with ongoing internal and external training to ensure the highest possible quality of repairs and customer service.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Towing
  • Automotive Glass Replacement
  • Motorcycle Repair
  • Paintless Dent Repair
  • On-Site Car Rental
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Cash
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 8:00 am - 5:00 pm
Tue 8:00 am - 5:00 pm
Wed 8:00 am - 5:00 pm
Thu 8:00 am - 5:00 pm
Fri 8:00 am - 5:00 pm
Sat Closed
* Holiday hours may differ.
Chrysler
Dodge
Fiat
Hyundai
I-Car
Infiniti
Jeep
Kia
Nissan
Ram
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Email

Reviews (4,275)

Customers say
Overall Customer Satisfaction
Customers consistently praise the shop for its outstanding service quality, with repairs frequently described as flawless, showroom-quality, and indistinguishable from new. The communication experience stands out strongly, with many customers highlighting proactive text message updates and being kept informed at every stage of the repair process. Timeliness is another key strength, as numerous customers noted their vehicles were completed ahead of the promised date. The rental car coordination and seamless insurance handling were also appreciated conveniences. A small number of customers noted areas for improvement directly from their feedback, including inconsistent proactive communication requiring follow-up calls, occasional delays in completion dates, and a few instances where repairs needed revisiting. Overall, the vast majority of customers expressed high satisfaction and a strong willingness to recommend the shop.
AI-Generated from reviews written in the last 12 months
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"Excellent service and communication about the progress of my car and when the car was ready for pickup. ..." Read more
"Best place for bodywork everyone is very professional and polite. They care about there work and customer. ..." Read more
"Fantastic communication, work done very well"
"Excellent service We were in and out and we got our car back before our estimated repair date"
"Excellent service We were in and out and we got our car back before our estimated repair date"
"... Also, customer service is great. The best part is my car was ready a week prior to the completion date. Thank you CDE" Read more
"Estimated to be completed by certain date was finished faster than expected. Was always updated on the progress ..." Read more
"Service took longer than expected, but only because they wanted to deliver a premium product."
"The repair done was ok ,but it took 9 days for simple front bumper to be fixed. I was given three different dates for pickup."
"... vehicle in you guys hands from the time i picked it up. I loved the way C.D.E kept me informed every step of the way i am beyond satisfied with the work preformed. ..." Read more
"... the process was smooth! We go our car 3 days early. The text message system is great and consistently updates us about our repairs." Read more
"I think communication could be better, I had to call a couple times to check the status of my vehicle ..." Read more
"The quality of the work was great. I would of liked more updates when something else was discovered during the repair process. The quote changed ..." Read more
"... the process was smooth and everyone was so nice. They were always updating me constantly and even made the rental process a breeze. I would highly recommended ..." Read more

Likely to Recommend

Repair Quality

This is my second time having my vehicle serviced/repaired at this location and will continue to utilize this location and recommend it to anyone in need of repairs. Always very friendly, professional and caring. Job well done!

Customer Service

Cindy and Connie were a pleasure to work with, very helpful and professional.

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Customer Service

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

Another great experience with C.D.E! The team was very professional, thorough and hospitable during my brief visit. Again, I drove away knowing that the C.D.E. name and the the team , guaranteed their impeccable work ..Thanks C.D.E !!!

My Experience

CDE took care of my car from start to finish. Eric was very transparent as my car was very new and he knew the repair was going to take longer than the anticipated estimate repair time. He was very informative from start to finish, he let me know every time the date changed with the reasoning but kept constant communication along the way. I would highly recommend CDE for all your car repairs.

Likely to Recommend

Repair Quality

Customer Service

Kept me Informed?

Yes

Ready on Time?

No

My Experience

Vibration on the tire after repair

My Experience

The people are great. Repairs were done very quickly and my car looks wonderful. Thank you.

Likely to Recommend

Repair Quality

Excellent workmanship!

Customer Service

I believe the front desk clerk’s name is Cindy. She was very polite, professional and patient when explaining the process.

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

Thank You

Likely to Recommend

Repair Quality

Great Job

Customer Service

Kept me Informed?

Yes

Ready on Time?

No

My Experience

You did a good job

My Experience

Likely to Recommend

Repair Quality

So far so good

Customer Service

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

I would recommend it to anybody

Repair Quality

Everything is perfect thanks you guys for the great job your guys on my vehicle.

Customer Service

Great job

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Professional service from beginning to end.

Customer Service

Eric was outstanding. Professional, informative, and friendly. The repair was done well. Car was cleaned completely. Looked brand new.

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

All your workers were so great and knew how to treat a person. And I like, thank your staff, you picked all the right people, I appreciate them, and thank you, All you're staff knew how to treat people.They were very , very nice and I think you picked all the right people to work on your team and thank you

My Experience

There is still existing problems with repairs. Took it back today for further inspection.

My Experience

Professional friendly people. Work done right

Likely to Recommend

Repair Quality

C.D.E. Collision did a great job! I had to have a front bumper replaced. The staff was very thorough, and so friendly. Eric, my technician was very professional and kept me informed from beginning to finish. I had been referred to this company and so now I feel its my duty to do the same. Highly recommend and they are fair with pricing!

Customer Service

Very friendly staff.

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

My Experience

Likely to Recommend

Great

Repair Quality

Been a customer several times good job ever time

Customer Service

Great job

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

They were very professional. They kept me posted on my repair.

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