C.D.E. Collision Centers (Hammond)

4.8 (4,302reviews)
95%
7212 Indianapolis Blvd.,  Hammond,  IN  46324
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Shop AssistantSparkles

Our goal is to be the “repairer” of choice for every community we serve. To obtain the goal of being the Auto Body Repair company of choice, we have committed to provide our staff with ongoing internal and external training to ensure the highest possible quality of repairs and customer service.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Towing
  • Automotive Glass Replacement
  • Motorcycle Repair
  • Paintless Dent Repair
  • On-Site Car Rental
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Cash
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 8:00 am - 5:00 pm
Tue 8:00 am - 5:00 pm
Wed 8:00 am - 5:00 pm
Thu 8:00 am - 5:00 pm
Fri 8:00 am - 5:00 pm
Sat Closed
* Holiday hours may differ.
Chrysler
Dodge
Fiat
Hyundai
I-Car
Infiniti
Jeep
Kia
Nissan
Ram

Reviews (4,302)

Customers say
Overall Customer Satisfaction
Customers consistently praise the shop for its exceptional service quality, with repairs frequently described as flawless, showroom-worthy, and indistinguishable from new. Communication stands out as a major strength, with many customers appreciating regular text and call updates throughout the repair process. Timeliness is another highlight, as numerous customers noted their vehicles were completed ahead of schedule. The staff is widely commended for professionalism, friendliness, and attentiveness. Customers also appreciate the convenience of coordinated rental arrangements and the added touch of vehicles being returned clean. Several customers are repeat visitors, reflecting strong trust in the shop. A few customers noted areas for improvement directly in their feedback, including desires for more proactive communication on status changes, better handling of missing parts or incomplete repairs, and clearer upfront disclosure of any additional costs.
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"... me, and made sure I felt comfortable at every step. The repair work itself was flawless; my vehicle looks and drives like nothing ever happened. What stood ..." Read more
"Excellent service and communication about the progress of my car and when the car was ready for pickup. ..." Read more
"Fantastic communication, work done very well"
"Excellent service We were in and out and we got our car back before our estimated repair date"
"Repair quality was excellent and color matching perfectly."
"... Also, customer service is great. The best part is my car was ready a week prior to the completion date. Thank you CDE" Read more
"Excellent service We were in and out and we got our car back before our estimated repair date"
"Estimated to be completed by certain date was finished faster than expected. Was always updated on the progress ..." Read more
"The repair done was ok ,but it took 9 days for simple front bumper to be fixed. I was given three different dates for pickup."
"Service took longer than expected, but only because they wanted to deliver a premium product."
"... your customers with professionalism and respect. Communication is key and your staff was always polite and proficient with that. Great Service goes a long ..." Read more
"... the process was smooth! We go our car 3 days early. The text message system is great and consistently updates us about our repairs." Read more
"I think communication could be better, I had to call a couple times to check the status of my vehicle ..." Read more

My Experience

Your team has always been very professional and polite. I have had the pleasure of having your company work on 3 cars of mine. Thank you for all your service.

Likely to Recommend

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Customer Service

Returned Clean

My Experience

My car looked great when I picked it up after being damaged during a tornado. Very happy with the great communication during the process!

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Returned Clean

My Experience

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Returned Clean

My Experience

The team was great ,customer service and the repair guy Eric I am completely satisfied

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Returned Clean

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Returned Clean

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Service was great, I was happy with the repairs.

Customer Service

Great service people!

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Repair Quality

CDE was awesome

Customer Service

Returned Clean

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Repair Quality

The organization communicated with us every step of the way from beginning to finish. The thorough explanations given were exceptional and the customer service was phenomenal! I would recommend this company CDE collision to anyone needing repairs regarding accident or to even see what else they may offer. Exceptional service.

Customer Service

Exceptional and thorough

Returned Clean

My Experience

The repairs were a job well done!!

Likely to Recommend

Repair Quality

They did a awesome job on the repairs!

Customer Service

Very friendly and informative

Returned Clean

My Experience

Job well done was the body work and matching the paint. Driving home the vehicle felt a little awkward it seemed to be pulling to the right on I-80. I’ll have to check that again when I get on a highway with no traffic as it was when I left C.D.E. Monday afternoon. So far that’s my only concern the way the car pulls to the right. I’m almost completely satisfied

Likely to Recommend

If every auto insurance I’ve had on the last 30 years recommend C.D.E. you can bet your boots I’ll recommend to family friends that live in Indiana. I’ve dealt with 2 C.D.E. in Illinois and I have no complaints

Repair Quality

The quality of the repair is very good imho Eric the repair planner did exactly what he said he would do or have done to my suv the day I came to sign for the repair work to be done. A quality used tire for passenger front tire, match the rim as close to the one demolished, match the specialized paint etc. The repairs could not be done in a timely manner because of the devastating storms that had power outages for weeks. Also I gave the survey a 9 rating. That leaves room for improvement. I’ve dealt with C.D.E. before in Illinois. It’s a reputable company and they do excellent work. Geico, Hartford and State Farm insurances will have C.D.E. as one of their referrals

Customer Service

It may have been time consuming the waiting but it was me that would pop up unannounced inquiring about my vehicle. Otherwise I was always treated with respect. Cindy the office manager. If it were possible to clone her soft spoken smiling voice and that smile and put it on the market. She and I would be billionaires.

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Repair Quality

Excellent services and exceptional customer service! Thank you!

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Returned Clean

My Experience

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Already recommended my sister there

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Returned Clean

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Returned Clean

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My Experience

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Repair Quality

You did a great job for us. Thank you

Customer Service

Returned Clean

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Repair Quality

Color on bumper is not accurate

Customer Service

Returned Clean

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Repair Quality

Very good experience all around

Customer Service

Returned Clean