C.D.E. Collision Centers (Portage)

4.9 (1,723reviews)
97%
6100 US Hwy 6,  Portage,  IN  46368
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Shop AssistantSparkles

In operation 44 years, 11 years at this location.

Our goal is to be the “repairer” of choice for every community we serve. To obtain the goal of being the Auto Body Repair company of choice, we have committed to provide our staff with ongoing internal and external training to ensure the highest possible quality of repairs and customer service.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Towing
  • Automotive Glass Replacement
  • Motorcycle Repair
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Cash
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 8:00 am - 5:00 pm
Tue 8:00 am - 5:00 pm
Wed 8:00 am - 5:00 pm
Thu 8:00 am - 5:00 pm
Fri 8:00 am - 5:00 pm
Sat Closed
* Holiday hours may differ.
Chrysler
Dodge
Fiat
Hyundai
I-Car
Infiniti
Jeep
Kia
Nissan
Ram
Subaru

Reviews (1,723)

Customers say
Overall Customer Satisfaction
Customers consistently praise the shop for delivering exceptional repair quality, with many noting their vehicles looked brand new or better than before. The team is widely recognized for outstanding customer service, described as friendly, professional, knowledgeable, and genuinely caring. Communication stands out as a key strength, with automated text updates and proactive staff keeping customers informed throughout the repair process. Timeliness is another highlight, as numerous customers were pleasantly surprised to receive their vehicles ahead of schedule. Staff helpfulness in navigating insurance and rental car processes was frequently appreciated. A small number of customers noted concerns around paint quality, rude interactions with management, and delays due to parts or process unfamiliarity with fleet vehicles, reflecting areas customers feel could be improved.
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"... C.D.E. Collision. My vehicle had suffered damage, but they did an outstanding job of repairing it. The turnaround time was remarkably fast, with daily ..." Read more
"... best collision repair I ever had. After your repair, my recently bought car looks nothing short of the new car I drove home several months ago." Read more
"... Everyone I spoke with was so helpful and funny. And they did an amazing job fixing my car. They truly went above and beyond. My car was brought ..." Read more
"My car looks new! Excellent repair!"
"... way better than youd expect! Many many many thanks! Truck looks even better then before it was damaged!!" Read more
"... and absolutely great job on detailing the inside! The job was completely faster then expected and it looks perfect! Thank you all!" Read more
"My car was done 3 days early. It was a pleasant surprise to get it back so quickly!"
"... they said people going on vacation, but yet again they still got it done on scheduled time.Wonderful company couldn't ask for better!!!" Read more
"My car was scheduled for a week and a half and was done 4 days later"
"Dates changed due to wrong parts arriving"
"... it. The turnaround time was remarkably fast, with daily updates provided from start to finish. The vehicle was returned a day ahead of schedule, ..." Read more
"Damages repaired quickly and communication was excellent!"
"Texted me every step of the way 👌"
"The customer service is very good and responsive to questions about the work."
"Absolutely wonderful services. They communicate so well and the work likes like it's brand new. Never going anywhere else!"

My Experience

Repairs look great, completely satisfied. Enjoyed the constant communication updates

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Repair Quality

Repairs looked great when completed

Customer Service

Kept in constant contact during status of repairs

Returned Clean

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Repair Quality

Great job with fixing my Chevy 2025 Silverado. It looks great!

Customer Service

Returned Clean

My Experience

From the first phone call when I spoke to Kim, she had the answers to all my questions and was very professional and kind. I hadn’t been involved in an accident in many many years and your staff made me feel comfortable and content leaving my car there to be fixed. You have a great staff Randy’s a great guy Kim’s a great girl and I so appreciate their kindness and professionalism when handling my work. I would recommend CDE to anyone who needed bodywork done. Top shelf. & I give them a 10 out of 10! Excellent work with the best staff I have come across in any company in a very long time. The staff there went a long way and restoring my faith in humanity. My car looks beautiful and I’m very happy.

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My Experience

they were absolutely great

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Very friendly and professional staff.

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My Experience

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The experience i would expect with a mom and pop business more so. Processes could and should be more formalized

Repair Quality

Team was unfamiliar with dealing with a fleet vehicle and let the vehicle sit for 1 week Without beginning the process and then (understanably) multiple weeks after that until approvals. Although they also treated more like a vehicle on personal insurance without realizing the implications it had on my vehicle experience. It’s listed as a body shop for a new vehicle dealership but didn’t feel that way

Customer Service

The team wasn’t well versed in this situation and cause some delays for me

Returned Clean

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Repair Quality

Very honest people

Customer Service

Very honest people

Returned Clean

My Experience

A+++++ Absolutely perfect!!! Start to finish was informed all the way through even helped with a rental car. Hopefully never be back but if I do need any body work done I know NOW that there’s no other shop I’m going to. Thank you so much for your Excellent Service got another customer for life. Thank you Joe and Krista Zilinsky

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A++++++ Will never go anywhere else!!!!!! Always will recommend this place.

Repair Quality

A+++++ From start to finish

Customer Service

A+++++++ From start to finish

Returned Clean

My Experience

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Repair Quality

CDE Portage is always quick to get us in, and do a great job - very good customer service as well

Customer Service

Returned Clean