C.D.E. Collision Centers (Portage)

4.9 (1,747reviews)
98%
6100 US Hwy 6,  Portage,  IN  46368
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Shop AssistantSparkles

In operation 44 years, 11 years at this location.

Our goal is to be the “repairer” of choice for every community we serve. To obtain the goal of being the Auto Body Repair company of choice, we have committed to provide our staff with ongoing internal and external training to ensure the highest possible quality of repairs and customer service.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Towing
  • Automotive Glass Replacement
  • Motorcycle Repair
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Cash
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 8:00 am - 5:00 pm
Tue 8:00 am - 5:00 pm
Wed 8:00 am - 5:00 pm
Thu 8:00 am - 5:00 pm
Fri 8:00 am - 5:00 pm
Sat Closed
* Holiday hours may differ.
Chrysler
Dodge
Fiat
Hyundai
I-Car
Infiniti
Jeep
Kia
Nissan
Ram
Subaru

Reviews (1,747)

Customers say
Overall Customer Satisfaction
Customers consistently praise the shop for delivering exceptional repair quality, with many noting their vehicles looked brand new or better than before. The team is widely recognized for outstanding customer service, with staff described as professional, friendly, knowledgeable, and genuinely caring. A standout highlight is the proactive assistance with insurance navigation and rental car coordination, making stressful situations feel seamless. Timeliness is a recurring strength, as numerous customers were pleasantly surprised to receive their vehicles ahead of schedule. The complimentary interior and exterior cleaning of vehicles was frequently appreciated as a thoughtful extra. Customers also valued the consistent communication through automated text updates and direct staff responsiveness. A few customers noted isolated concerns such as paint quality needing touch-ups, delays due to parts sourcing, and one instance of unprofessional staff interaction, as shared directly in their feedback. Overall, the overwhelming majority of customers expressed high satisfaction and enthusiastically recommended the shop to friends and family.
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"... Collision. My vehicle had suffered damage, but they did an outstanding job of repairing it. The turnaround time was remarkably fast, with daily updates provided ..." Read more
"... best collision repair I ever had. After your repair, my recently bought car looks nothing short of the new car I drove home several months ago." Read more
"... Everyone I spoke with was so helpful and funny. And they did an amazing job fixing my car. They truly went above and beyond. My car was brought in due to an accident ..." Read more
"Just fantastic all the way around! Unfortunately this was my second time having a car fixed fortunately for ..." Read more
"excellent workmanship and detailing, everyone was super friendly and knowledgeable, vehicle was ready before estimate ..." Read more
"I was very satisfied. I was very surprised on how short it took to get it repaired. I missed my baby. The work looks great. 5 stars. ..." Read more
"My car was done 3 days early. It was a pleasant surprise to get it back so quickly!"
"The vehicle was returned a day ahead of schedule, within six days,"
"... and absolutely great job on detailing the inside! The job was completely faster then expected and it looks perfect! Thank you all!" Read more
"Repairs were quick and easy, my car was even done earlier than estimated."
"... it. The turnaround time was remarkably fast, with daily updates provided from start to finish. The vehicle was returned a day ahead of schedule, ..." Read more
"Communication was excellent!"
"... satisfied with my car repairs but I do feel like five days of no communication wasnt satisfactory. A company that has your car should be able to send ..." Read more
"Texted me every step of the way 👌"
"The customer service is very good and responsive to questions about the work."

My Experience

I only had my 2026 Chevy 2 months before the storm damage. My Chevy looks just like day 1! Fantastic Auto Artists! Communication with Kim, Randy and Bob was excellent! ! Highly recommend C.D.E.

Likely to Recommend

Repair Quality

The team did a fantastic job from auto body repair to communication! I highly recommend!

Customer Service

Returned Clean

My Experience

I am so pleased with the service I received. Kim and Randy were great to work with and the emails received kept me up to date on the progress. The car was finished days before the expected date and my car looks beautiful. I’ve had work done years ago on my Altima so I had previous experience with the however this time it was above and beyond! Many thanks.

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Repair Quality

Great service. Randy and Kim were very nice, they made the situation so easy. Car was finished four days ahead of schedule.

Customer Service

Returned Clean

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Repair Quality

Customer Service

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My Experience

Randy did a beautiful job on the hood of my Kia. I couldn’t be happier.

My Experience

Totally satisfied you have a great team there!!!

My Experience

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Repair Quality

Customer Service

Randy is terrific.!

Returned Clean

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Customer Service

Kim is great. Very professional and knowledgeable. And Don the same. They were great to work with.

Returned Clean

My Experience

Very nice place to work with and explains everything that needs repaired. Love how I was able to communicate back and forth with Randy. If we ever needs repairs again we will definitely come there. Would definitely recommend C.D E. Collision center.

Likely to Recommend

Repair Quality

Randy was awesome in getting me in right away and getting my car fixed fast. Excellent service in keeping me updated also. Definitely will recommend C.D.E. Collision center.

Customer Service

Returned Clean

Likely to Recommend

Told everyone at work already how great they are

Repair Quality

They took great care of me from the moment I arrived with my car til I picked it up. Very kind and courteous

Customer Service

Very kind 😇

My Experience

Great customer service! They went above and beyond what I asked, returned my car three days earlier than promised, removed scratches and scrapes that weren’t even part of the estimate, cleaned the interior, and filled the gas tank. The car looked practically brand new! I highly recommend them and wouldn’t hesitate to use them again.

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Repair Quality

Great customer service. They exceeded my expectations.

Customer Service

Great christmas service they exceeded my expectations

Returned Clean

My Experience

The vehicle repair service was executed with exceptional professionalism, precisely as committed. We highly endorse their outstanding work.

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Repair Quality

Great work! Great people!

Customer Service

Returned Clean

My Experience

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My Experience

The entire team was fantastic. They did great work, communicated on time and completed the project ahead of time and below the estimated cost!

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My Experience

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Repair Quality

While my car was there, our area had a disaster of a storm come through and my car was stuck there. I’m 100% satisfied with my car repairs but I do feel like five days of no communication wasn’t satisfactory. A company that has your car should be able to send an update sooner, even without power there should be communication.

Customer Service

Returned Clean

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Repair Quality

Couldn’t ask for a better job

Customer Service

Returned Clean

My Experience

We can never say enough about C.D.E. Kim and Randy were in constant communication with us. She is one remarkable woman who knows how to communicate and explain everything to you. Randy is so acknowledgeable about every question we asked. His care for detail is admirable. A car is only a car but the current conditions your entire crew is working under right now because of the current devastation this weather has brought everyone has broken our hearts. Most of your employees still have no power. They are worried sick about their families and their health. The destruction of their homes and property and wondering what’s next. To say we are blessed that they took the best care of us is beyond our comprehension. Each and every one of your employees are an asset to your company. I we are so proud of all of them. Laura and Ken Christy.

Likely to Recommend

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Repair Quality

This location has AMAZING employees. Kim and Bob work with customers to ensure that the task is completed. They are not only knowledgeable and experts within their fields, they are also kind, caring, passionate, and fully aware of the emotional roller coasters of their clientele. They are able to help with their direct responsibilities, along with many other areas that potential customers might be dealing with. I was dealing with heightened emotions involving my vehicle and an accident when dealing with them, and they not only helped to calm me in an unknown situation, but offered options, clear directions, and valuable insight. I recommend them 1,000/10.

Customer Service

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Returned Clean