Gerber Collision & Glass - Chesterton

4.9 (3,267reviews)
98%
244 Melton Rd,  Chesterton,  IN  46304

In operation 81 years, 14 years at this location.

Gerber Collision & Glass - Chesterton offers quality collision repair/auto body services backed by a National Lifetime Guarantee

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Full Service Mechanical
  • Towing
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 8:00 am - 5:00 pm
Tue 8:00 am - 5:00 pm
Wed 8:00 am - 5:00 pm
Thu 8:00 am - 5:00 pm
Fri 8:00 am - 5:00 pm
Sat Closed
* Holiday hours may differ.
I-Car
Nissan

Reviews (3,267)

Customers say
Overall Customer Satisfaction
Customers consistently praised the shop for its outstanding service quality, clear and proactive communication, and timely repairs - often completed ahead of schedule. Many highlighted the professionalism, friendliness, and attentiveness of the entire team, noting they felt valued and well-informed throughout the repair process. Repair quality received high marks, with numerous customers stating their vehicles looked brand new or better than before. A few customers noted areas for improvement, including occasional inconsistencies in repair finish, communication accuracy regarding readiness dates, and parts reinstallation oversights. Overall, the vast majority expressed strong satisfaction and willingness to recommend the shop to others.
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"If I could give them more than 10, I would. They were AWESOME!"
"Wonderful workmanship. Kept me up-to-date on progress. Came back to me cleaner than when I bought it off the showroom floor. Everyone was polite, courteous, and helpful."
"Id give them a 15 if I could. They could not have done anything better. Amazing staff."
"They have a great customer service dept. The team did such a great job on my car I couldnt be anymore happier with the work ..." Read more
"Truck looks great, drives great, and it was done a whole week ahead of schedule, everyone was so polite and helpful from day one, ..." Read more
"It was ready several days earlier than expected."
"... is sign of where it was damaged in the accident. It was finished in a day which to me was amazing." Read more
"I was told a week and a half to two weeks, it took over a month to get my vehicle back repaired correctly."
"Told Friday, was ready Wednesday"
"FANTASTIC communication."
"Received calls and text updates every Tuesday and or Thursday the entirety of the process"
"The phone updates on Tuesday and Thursday were appreciated. Even if only to reiterate the completion date."
"Communication was great"
"... dont appreciate the run around and I was getting it. Just be honest and dont tell someone its going to be ready Monday and then itll be ready Wednesday and then its not ..." Read more

Likely to Recommend

Repair Quality

Greate people….excellent workmanship

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Returned Clean

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Returned Clean

My Experience

Especially appreciate the updates re progress on completing the work and explanation re the steps to complete the job.

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Returned Clean

My Experience

Great job! Friendly staff

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Returned Clean

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My Experience

You guys do fantastic work! Thank you so much!!

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The mirror cover was installed slightly misaligned, and the weather stripping was a wavy. But these are minor issues

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Returned Clean

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Returned Clean

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All good! Everyone was so nice & helpful. Your front desk Lady is a gem!

Customer Service

Everyone was wonderful

My Experience

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My Experience

I was very pleased and rate Gerber Collision & Glass a #10 The ladies at the front desk.. Kathy and Emily were exceptionally professional through the whole process.. Highly recommend this facility Thank you again.

Likely to Recommend

Repair Quality

Emily and Kathy are tremendous!!! Would absolutely recommend this facility. I was very happy with the outcome of my vehicle

Customer Service

Returned Clean

My Experience

This is the second time we have used you, both times the vehicles look like they were before the accident happened. We are very pleased with you.

Likely to Recommend

They have served us well

Repair Quality

It was finished in a timely manner and look like it did before the damage

Customer Service

Everybody there was nice

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Great service and repairs were completed very fast.

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Returned Clean

My Experience

My Experience

Thank you so much for everything! It looks as though nothing happened at all. The whole team is amazing at what they do. Kathy is very nice and funny, making you feel comfortable.

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My Experience

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