Gerber Collision & Glass - Chesterton

4.9 (3,249reviews)
98%
244 Melton Rd,  Chesterton,  IN  46304

In operation 81 years, 14 years at this location.

Gerber Collision & Glass - Chesterton offers quality collision repair/auto body services backed by a National Lifetime Guarantee

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Full Service Mechanical
  • Towing
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 8:00 am - 5:00 pm
Tue 8:00 am - 5:00 pm
Wed 8:00 am - 5:00 pm
Thu 8:00 am - 5:00 pm
Fri 8:00 am - 5:00 pm
Sat Closed
* Holiday hours may differ.
I-Car
Nissan

Reviews (3,249)

Customers say
Overall Customer Satisfaction
Customers consistently praised the shop for its outstanding service quality, proactive communication, and timely repairs. Many highlighted the exceptional friendliness, professionalism, and attentiveness of the entire team. Repairs were frequently completed ahead of schedule, with vehicles returned looking brand new and often cleaner than when dropped off. Regular updates via calls and texts were widely appreciated, keeping customers stress-free throughout the process. A small number of customers noted areas for improvement, including paint finish quality, parts fit and alignment, and more accurate completion timelines, as mentioned directly in their feedback. Overall, the vast majority of customers expressed high satisfaction and enthusiastically recommended the shop to family and friends.
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"If I could give them more than 10, I would. They were AWESOME!"
"The quality is phenomenal! No one would ever know there was damage. I could not be happier."
"Id give them a 15 if I could. They could not have done anything better. Amazing staff."
"Wonderful workmanship. Kept me up-to-date on progress. Came back to me cleaner than when I bought it off ..." Read more
"... professionalism and thier concern for their customer. You went above and beyond my expectations. The car looked better than when I purchased it,and ..." Read more
"Truck looks great, drives great, and it was done a whole week ahead of schedule, everyone was so polite and helpful from day one, ..." Read more
"finished much faster. 5 days.I feared it could be 3- 5 weeks."
"Ready almost two weeks before!!"
"I was told a week and a half to two weeks, it took over a month to get my vehicle back repaired correctly."
"It was ready 3 days before the promised date of pickup"
"FANTASTIC communication."
"Every Tuesday and Thursday without fail."
"Excellent communication with the initial inspection and while the repairs were ongoing."
"... dont appreciate the run around and I was getting it. Just be honest and dont tell someone its going to be ready Monday and then itll be ready Wednesday and then its not ..." Read more
"I was told they update the customers two times per week but i think that could be improved"

My Experience

Thank you so much for everything! It looks as though nothing happened at all. The whole team is amazing at what they do. Kathy is very nice and funny, making you feel comfortable.

My Experience

My Experience

The car actually looks better than when I bought it. Fantastic body work and there is sign of where it was damaged in the accident. It was finished in a day which to me was amazing.

Likely to Recommend

Repair Quality

Great repair job. My car looks as good as it did when I bought it. I surprised that it was washed and the interior was cleaned. I didn't expect that.

Customer Service

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And I have recommended them

Repair Quality

The car looks great

Customer Service

They kept me informed of the progress all along the way

Returned Clean

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Repair Quality

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My Experience

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Repair Quality

Couldn’t ask for better service kept me up on everything they did on my truck

Customer Service

It couldn’t be better

Returned Clean

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Repair Quality

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My Experience

The work was completed far earlier than expected, and the car looks great

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Repair Quality

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Repair Quality

Everything works as it should.

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Everyone was very friendly.

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Returned Clean

My Experience

Friendly and very helpful

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Returned Clean

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Repair Quality

I like the fact that they kept me informed of the progression of the repairs

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Very courteous and nice

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Repair Quality

Customer Service

Returned Clean

My Experience

Fender piece doesn’t fit correctly and can still stick my hand under the hood by the headlight

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Repair Quality

Overall a good experience. Some miscommunication along the way, but all resolved to everyone's satisfaction!

Customer Service

See previous comment

My Experience

Emily and Pat did a great job!

Likely to Recommend

Repair Quality

As usual Emily, Pat and his Team did a great job!

Customer Service

Returned Clean

Likely to Recommend

I would certainly steer anybody to this business.

Repair Quality

Customer Service