Gerber Collision & Glass - Hammond (In)

4.8 (3,345reviews)
96%
2010 167th St,  Hammond,  IN  46323

Gerber Collision & Glass - Hammond (IN) offers quality collision repair/auto body services backed by a National Lifetime Guarantee.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Towing
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • English
  • Spanish
Hours
Sun Closed
Mon 8:00 am - 5:00 pm
Tue 8:00 am - 5:00 pm
Wed 8:00 am - 5:00 pm
Thu 8:00 am - 5:00 pm
Fri 8:00 am - 5:00 pm
Sat Closed
* Holiday hours may differ.
I-Car

Reviews (3,345)

Customers say
Overall Customer Satisfaction
Customers consistently praised the shop for delivering high-quality repairs, with many noting their vehicles looked brand new upon return. The team received strong recognition for professionalism, friendliness, and keeping customers informed through regular text and phone updates throughout the repair process. Many customers highlighted that their vehicles were completed ahead of schedule, which was a recurring positive theme. The interior and exterior cleaning of vehicles upon completion was a pleasant surprise frequently mentioned. A few customers noted areas for improvement directly from their experiences, including concerns about incomplete repairs, uncalibrated sensors, and communication gaps around additional issues discovered during service.
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"... after an accident, and the experience was seamless. The repair work was excellent—they did a fantastic job replacing the damaged parts and restoring the car. ..." Read more
"... with explaining everything. They were timely and the job done was top quality. Very happy with the results." Read more
"This was a great experience all around. They took care of my vehicle as well as made it look like nothing ever happened. They communicated fully ..." Read more
"... professional, updated me throughout the process, the repair work was amazing looks like a brand new car and even completed my repairs in advance of the estimated ..." Read more
"... days and they were done in two! I was shocked! And the work is grade A." Read more
"Excellent service prompt repair finish the head of schedule. Thank you."
"... 57 business days and the said Id get it Friday and they got my car back to me on a Wednesday." Read more
"... work was amazing looks like a brand new car and even completed my repairs in advance of the estimated completion date. I would highly recommend Gerber" Read more
"I'm very satisfied that you guys did my car n it was very fast. It came out beautiful. Thank you guys again for fixing my car."
"The intent was for the repairs to be done in seven days and they were done in two! I was shocked! And the work is grade A."
"... welcoming & friendly. The communication amazing. They kept in touch with me to let me know the progress of my repair. AMAZING all the way around." Read more
"Excellent customer service, updated me each day of the status of my car."
"On top of automated text messages, I also received phone calls, informing me with all relevant information."
"Daily updates and great communication!"
"If I could score a 20 for customer service I would. Outstanding service and communication."

My Experience

Everyone was so accommodating and extremely professional from the very first call and to the end of my car being completely done.

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Returned Clean

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The team was courteous, informative and personable.

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Returned Clean

My Experience

How friendly the staff was and how they kept me informed on the status of my car.

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My Experience

Everything was absolutely wonderful! Everyone was very thorough and precise with communication regarding updates of the vehicle status.

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Returned Clean

My Experience

Great and unparalleled service.

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10 Plus. Great service!@!

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So far satisfied

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My Experience

They made it quick and easy! I was kept updated through the entire process ! The manager even met me on a Saturday when they were closed so I may pick up my car! She also let me drop off the loaner car which was incredibly convenient !

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Repair Quality

It was an Amazing experience for the situation of having to get your car repaired after an accident. I was kept up today through the process and helped me with everything I needed

Customer Service

Jess was amazing

Returned Clean

My Experience

The work was done very well & the paint job was fantastic. The employees were great.

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Returned Clean

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Very helpful! Got my vehicle to me soon as they could highly recommend.

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Returned Clean

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Quote jumped up quite a bit after initial quote. Also, I had hoped the quality of work would have been better considering the price.

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Returned Clean

My Experience

So far it's almost you know the car when it gets its bruises you knows the open wounds to its fixation. Complete satisfaction with the service Gerber collision offer. ✌️

My Experience

The team was so knowledgeable and most importantly polite. The service was top tier.

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Repair Quality

The job was done professionally and timely. The updates and notifications were very appreciated. Very smooth and efficient process

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Customer was phenomenal and professional. The updates and notifications were very appreciated. Very smooth and efficient process

My Experience

This is for Mrs. and yes I was as usual you guys did well and m6 expectations were met. THANK YOU FOR B YOUR SERVICE.

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