Gerber Collision & Glass - Valparaiso

4.9 (3,546reviews)

99%

(219) 531-4700

1460 West St, Valparaiso, IN 46385

99%

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1460 West St
Valparaiso, IN 46385

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About Gerber Collision & Glass - Valparaiso

See Photos

1460 West St
Valparaiso, IN 46385

Get Directions Website Email

Get an AI powered repair cost prediction

Instant Estimate

Schedule an estimate appointment

Book Appointment

In operation 85 years, 5 years at this location.

Gerber Collision & Glass - Valparaiso offers quality collision repair/auto body services backed by a National Lifetime Guarantee.

Services

Free Estimates
Insurance Company Assistance
Lifetime Warranty
Towing
Automotive Glass Replacement
Detailing
Paintless Dent Repair

Payment Types

American Express
Discover Card
MasterCard
Visa
Check
Debit Card

Languages

English

Hours

Sun	Closed
Mon	8:00 am - 5:00 pm
Tue	8:00 am - 5:00 pm
Wed	8:00 am - 5:00 pm
Thu	8:00 am - 5:00 pm
Fri	8:00 am - 5:00 pm
Sat	Closed

* Holiday hours may differ.

Acura

Honda

I-Car

Call

Website

Reviews (3,546)

Sort By:
Newest
Rating

2,944 Customers Rated

5 Stars

76.6% Complete

(2717)
4 Stars

4.2% Complete

(149)
3 Stars

0.8% Complete

(29)
2 Stars

0.4% Complete

(13)
1 Star

0.3% Complete

(12)
< 1 Star

0.7% Complete

(24)

Customers say

Overall Customer Satisfaction

Customers consistently praise the shop for its outstanding service quality, with repairs frequently described as flawless, leaving vehicles looking brand new. The team receives high marks for professionalism, friendliness, and going above and beyond expectations. Communication stands out as a major strength, with customers appreciating regular phone calls, texts, and daily updates throughout the repair process. Timeliness is another highlight, as many customers noted their vehicles were completed ahead of schedule. A few customers mentioned areas for improvement, including occasional inaccurate automated updates, minor cosmetic issues upon pickup, and isolated instances where promised follow-up calls were not made. Overall, the vast majority of customers express strong satisfaction and willingness to recommend the shop.

Select to learn more

Service Quality
Timeliness
Communication

"... with, the repairs were completed very quickly, and the workmanship was excellent!" Read more

"... with clear communication and great customer service. The work itself was excellent and exceeded my expectations. I haven't had body work of this scale done before, ..." Read more

"First class repairs."

"The repair looks like nothing ever happened. Lines are straight, paneling looks great, all sensors ..." Read more

"They went above and beyond with the repair and any concerns I had. Thank you."

"... with the work Gerber did. The very best part was they delivered our vehicle 10 days ahead of their estimated delivery date. Thank you to everyone that made all ..." Read more

"Completed 3 days ahead of schedule"

"A little over a week early."

"... We fully expected it to take 2-3 weeks and it was done well within that time frame. We have always been satisfied with the work you ..." Read more

"My car repair was done to my satisfaction. It took longer than I was told originally but the job was done and came out really good."

"... was extremely satisfied from the very first step. There is such good communication all along the way with updates throughout! Phone, email and text messages. ..." Read more

"... updated about the repairs. Weve never seen a company contact a customer on a daily basis as you have. We highly recommend your services!" Read more

"Excellent communication. Kept abreast daily as to the status of repairs"

"Thank you for all you help through the process! Amazing communication and results!!"

"I appreciate the text messages and phone calls that kept me updated on the progress of my vehicle."

Service Quality
Timeliness
Communication

Service Quality
Timeliness
Communication

"... with, the repairs were completed very quickly, and the workmanship was excellent!" Read more

"... with clear communication and great customer service. The work itself was excellent and exceeded my expectations. I haven't had body work of this scale done before, ..." Read more

"First class repairs."

"The repair looks like nothing ever happened. Lines are straight, paneling looks great, all sensors ..." Read more

"They went above and beyond with the repair and any concerns I had. Thank you."

"... with the work Gerber did. The very best part was they delivered our vehicle 10 days ahead of their estimated delivery date. Thank you to everyone that made all ..." Read more

"Completed 3 days ahead of schedule"

"A little over a week early."

"... We fully expected it to take 2-3 weeks and it was done well within that time frame. We have always been satisfied with the work you ..." Read more

"My car repair was done to my satisfaction. It took longer than I was told originally but the job was done and came out really good."

"... was extremely satisfied from the very first step. There is such good communication all along the way with updates throughout! Phone, email and text messages. ..." Read more

"... updated about the repairs. Weve never seen a company contact a customer on a daily basis as you have. We highly recommend your services!" Read more

"Excellent communication. Kept abreast daily as to the status of repairs"

"Thank you for all you help through the process! Amazing communication and results!!"

"I appreciate the text messages and phone calls that kept me updated on the progress of my vehicle."

Michael (Chevrolet owner) reviewed 8/6/26

None of my screens work now since iv picked it up . Its just black my navigation screen . On Star wont work . My drive itself dont work .

Katherine (Ford owner) reviewed 8/6/26

Jennifer (Honda owner) reviewed 8/3/26

Was service and friendly welcome was great and the communication excellent! Made for a pleasant experience! Love you guys!!

Tanner (Honda owner) reviewed 8/3/26

Rachel (GMC owner) reviewed 8/3/26

Everyone did a great job

Peter (Subaru owner) reviewed 7/31/26

Excellent work overall. That car wash and cleaning inside was impressive!

Very good repair overall.

Leo Mc Ilvenna & Bar (Lincoln owner) reviewed 7/30/26

Carl was very easy to work with, very helpful and knowledgeable . He kept us updated on the progress . Will recommend Gerber to anyone who needs repairs .

Linda (Nissan owner) reviewed 7/27/26

Barbara (Buick owner) reviewed 7/23/26

George (Chevrolet owner) reviewed 7/20/26

Renato (Chrysler owner) reviewed 7/20/26

Excellent service

Adrianne (Toyota owner) reviewed 7/16/26

Shelly (Mazda owner) reviewed 7/16/26

Great communication through the process. Great work and finished a head of schedule.

Great communication

Darrell (Toyota owner) reviewed 7/13/26

Brian (RAM owner) reviewed 7/9/26

All the staff was very friendly and on top of getting my truck back to me and kept me very informed the whole way through the process

I always recommend the valpo Gerber shop

Very satisfied jen and reacheal were very helpful and kept me informed through the whole process

Great staff

Dominique (Volkswagen owner) reviewed 7/6/26

The lower driver’s side rocker panel molding is loose and is separating from the body. The trim is no longer sitting flush, leaving a visible gap along the top edge, and part of the molding has detached near the front. It appears the retaining clips or mounting points may have broken

Thomas (Dodge owner) reviewed 7/6/26

No issues other than automated updates were inaccurate

Mary (Nissan owner) reviewed 7/4/26

Thanks for repairing my car in such a timely manner ! And for taking care of my rental car return !!! I am amazed at your thoughtfullness.

I love u guys !!!

Your service was very much appreciated. It was completed in a very timely manner also Will highly recommemd Gerber to my family and friendls !

Aiden (Hyundai owner) reviewed 7/3/26

I appreciate the text messages and phone calls that kept me updated on the progress of my vehicle.

Destiny (Toyota owner) reviewed 7/2/26

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view more shops in: Valparaiso | 46385

You have the right to choose where to fix your vehicle. Your auto insurance company cannot require you to go to a particular auto body repair facility.

Gerber Collision & Glass - Valparaiso

Get an AI powered repair cost prediction

Schedule an estimate appointment

About Gerber Collision & Glass - Valparaiso

Get an AI powered repair cost prediction

Schedule an estimate appointment

Reviews (3,546)

2,944 Customers Rated

Likely to Recommend - 1.0/5.0

Repair Quality - 1.5/5.0 -

Customer Service - 1.0/5.0

Kept me Informed?

Ready on Time?

My Experience - 5.0/5.0

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Returned Clean

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Customer Service - 5.0/5.0

Returned Clean

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Returned Clean

Kept me Informed?

Ready on Time?

My Experience - 5.0/5.0 -

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0 -

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0 -

Kept me Informed?

Ready on Time?

My Experience - 5.0/5.0 -

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Returned Clean

Kept me Informed?

Ready on Time?

My Experience - 5.0/5.0

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Returned Clean

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Returned Clean

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Customer Service - 5.0/5.0

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -