C.D.E. Collision Centers (Hammond)

My Experience - 5.0/5.0 -

I had the pleasure of meeting Cindy and Eric and from the very first call from Cindy I was given 5 star treatment, I took my truck in for an estimate and met Cindy at the reception desk she greeted me with a smile and was very nice, friendly and professional she listened to me and gave me precise step by step information then Eric came out to look at my truck once he was done he asked if I had any other concerns I told him that I was good so he let me know the next step was to get scheduled for the repairs once I got scheduled for Tuesday Cindy contacted Enterprise for me and on the day that I dropped off my truck Enterprise picked me up for my rental I then received text messages throughout the repair process from Eric he let me know every step of the way with an estimated completion for pickup on Thursday however, my truck was ready by Monday that was really fast I highly recommend C.D.E this is my second time taking my truck to them for repairs and they never disappoint Eric and Cindy are a great asset to the company I truly appreciate them. I AM TRULY A SATISFIED CUSTOMER 😌

Likely to Recommend - 5.0/5.0 -

I would recommend the Entire WORLD to C.D.E this is my 2nd time bringing my truck in and they don't disappoint

Repair Quality - 5.0/5.0 -

I am 1000% satisfied Eric did and AMAZING Professional job

Customer Service - 5.0/5.0 -

I am 1000% Satisfied with the customer service that I received from both Cindy and Eric the service they provided was impeccable 👌

Returned Clean

My Experience - 5.0/5.0

My Experience - 5.0/5.0 -

I am very pleased with the outcome of my truck. The staff were very professional and kind and were able to complete the finishes on my truck before the completion date. My truck was washed and looked good as new! They've kept me posted with updates and didn't waste any time getting the job done! I want to thank Cindy, Eric and Phil personally who serviced me. Will revisit this location in the future if needed.

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Returned Clean

My Experience - 5.0/5.0 -

The service was great from when I brought it in for an estimate till my husband picked it up today. They let us know what was going on the whole time. We even got it back a day early

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Everything was repaired perfectly.

Customer Service - 5.0/5.0

Returned Clean

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Very good service

Customer Service - 5.0/5.0

Returned Clean

My Experience - 5.0/5.0

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Returned Clean

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

The quality of the work was great. I would of liked more updates when something else was discovered during the repair process. The quote changed a few times.

Customer Service - 4.5/5.0

Returned Clean

My Experience - 5.0/5.0 -

I am very happy about the repair of my car cde did a professional job repairing my car immediately making sure it looks beautiful and better

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

I was happy they repair my car within a week and I really enjoyed them they are very professional

Customer Service - 5.0/5.0

Returned Clean

My Experience - 5.0/5.0 -

The communication between us was smooth and easy. Eric M. explained everything throughly and in a way it all made sense. Shout out to the front desk lady for dealing with my insurance and my rental. I’m glad I chose to get my car fixed here.

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

My Experience - 5.0/5.0 -

As always the staff was friendly, very helpful, and kept me informed at every step.

My Experience - 5.0/5.0 -

This is my 4th time bringing my vehicle to your repair shop and you always have done an exceptional job.

My Experience - 5.0/5.0 -

Staff was friendly and professional. Explained the process in full detail and handled the insurance end of things making it feel effortless on my part. Great experience!

Likely to Recommend - 5.0/5.0 -

Highly recommended.

Repair Quality - 5.0/5.0 -

Repair quality was excellent and color matching perfectly.

Customer Service - 5.0/5.0 -

Extremely friendly and professional with attention to detail.

Returned Clean

My Experience - 5.0/5.0 -

Cindy and Connie were outstanding. Very polite and pleasant. Great customer service!

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Returned Clean

My Experience - 5.0/5.0 -

Nice working along with me 😊🤝

Likely to Recommend - 4.5/5.0

Repair Quality - 5.0/5.0 -

The customer service was excellent, and the work performed was of high quality.

Customer Service - 5.0/5.0 -

Nice customer service and a good job done. 👍😊

Returned Clean

My Experience - 5.0/5.0 -

Eric was great!!! And Cindy too!!

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Returned Clean

My Experience - 5.0/5.0

Likely to Recommend - 4.5/5.0

Repair Quality - 3.5/5.0 -

Was a little disappointed in the situation with ordering parts. I paid more for labor than parts. Service ice was excellent though.

Customer Service - 4.5/5.0

Returned Clean

My Experience - 5.0/5.0 -

The service from start to finish was excellent. The communication was great and consistent. Eric was absolutely fantastic and very helpful and personable. He did a great job. I would definitely use CDE again.

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

It was a smooth process from beginning to end! No complaints

Customer Service - 5.0/5.0 -

Customer service was very good

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

I had an easy smooth experience with getting my car repaired. Front desk receptionist was very helpful and nice.

Customer Service - 5.0/5.0

My Experience - 5.0/5.0