Central Valley Collision Center, Inc.

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0 -

They are very responsible and do wonderful work

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Likely to Recommend - 4.5/5.0

Repair Quality - 4.0/5.0

Customer Service - 4.5/5.0

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Likely to Recommend - 4.5/5.0

Repair Quality - 4.0/5.0

Customer Service - 4.0/5.0 -

Overall pleased with the repairs that were done to the Civic. The color matched up well, and the pieces fit back good as new.

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Likely to Recommend - 0.5/5.0

Repair Quality - 0.5/5.0 -

The paint on the hood was still scratched and there was dripped paint on the bumper. I recently took my car for a multipoint inspection and the repaired headlight done at the shop is faulty and blew a fuse causing multiple sensors to disable.

Customer Service - 2.0/5.0 -

The body repair work was incomplete on both days I was scheduled to pick up my car. I was given a written notice by estimator of when I could go back for the incomplete and incorrect work to be fixed and the day written on my notice was ultimately wrong as well since I was scheduled to come in when the shop would be closed for a holiday.

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0 -

Very friendly staff

Likely to Recommend - 4.5/5.0

Repair Quality - 5.0/5.0

Customer Service - 3.5/5.0

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Excellent work excellent service

Customer Service - 5.0/5.0

My Experience - 5.0/5.0 -

Excellent work done timely

My Experience - 5.0/5.0 -

We really appreciated the great communication and friendly service. Thanks to the regular text updates, we knew the progress along the way without having to wonder or check in. The car looks and drives great and the process was easy. Thank you for the great service!

My Experience - 5.0/5.0 -

I would’ve liked a phone call or message with an expected date of completion.

My Experience - 4.0/5.0

Likely to Recommend - 2.0/5.0

Repair Quality - 4.5/5.0

Customer Service - 2.5/5.0 -

Receptionist was rude, that’s the only complaint I have. Better training in customer service is recommended.

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Overall they were pleasant to work with, and the car looks great.

Customer Service - 5.0/5.0 -

Great work was done on my vehicle, and the manager seems to care about their customers' needs and satisfaction.

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0 -

Did an outstanding job thank you

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0 -

Communication was great, updates via text and calls throughout the process was very appreciated, adjuster Danny was prompt, courteous,and friendly

My Experience - 0.0/5.0 -

Part of the discussed repairs were forgotten about and not fixed and there is a big lack of communication

My Experience - 5.0/5.0 -

Ha sido un buen trabajo, cambiaron un faro y las luces que ya tenía el carro no eran las originales por ser de LED y sin yo decirles nada hicieron el cambio para que las luces estuvieran trabajando al mismo color y brillo, significa que estan al pendiente de cada detalle, excelente trabajo

Likely to Recommend - 5.0/5.0 -

Es un trabajo profesional sin duda lo recomiendo

Customer Service - 5.0/5.0 -

Buena atención, trabajan para recibir el mejor servicio y se aseguran que los seguros tengan claras las coberturas y tarifas de deducibles, también están al pendiente que la compañía de renta de carros vengan por los clientes al taller..

My Experience - 5.0/5.0 -

Looks brand new.

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0