Certified Collision

4.3 (258reviews)
84%
7240 Bandera Rd.,  San Antonio,  TX  78238
Bot
Shop AssistantSparkles

In operation 7 years.

Certified Collision Center is a family-owned shop with high quality standards for overall performance and production. We go above and beyond the call of duty to meet our customers’ demands while complying with the industry's Local, State and Federal Law regulations. We always treat our customers as if they were our family and we represent our brand with the upmost respect. Our goal is NEVER to rush a repair but to make sure that each vehicle is back to pre-loss condition and SAFE to hit the road. So, come visit us, and get the Quality Repair & Great Experience YOU Deserve, because at Certified Collision Center (CCC) we strive for greatness!!

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Full Service Mechanical
  • Towing
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Debit Card
Languages
  • Spanish
Hours
Sun Closed
Mon 8:00 am - 6:00 pm
Tue 8:00 am - 6:00 pm
Wed 8:00 am - 6:00 pm
Thu 8:00 am - 6:00 pm
Fri 8:00 am - 6:00 pm
Sat 9:00 am - 1:00 pm
* Holiday hours may differ.
Chrysler
Dodge
Fiat
Hyundai
Jeep
Kia
Nissan
Ram
Scion
Toyota

Reviews (258)

Likely to Recommend

Yes, I would refer them to a friend.

Repair Quality

Although there were several disruptions and delays in acquiring parts, especially for late model vehicles, which was beyond the control of CCC, they continued to do as much as they could to repair our vehicle. Many of the disruptions were due to a major fire which caused them to relocate their facility.

Customer Service

Although there were several disruptions and delays in acquiring parts, especially for late model vehicles, which was beyond the control of CCC, they continued to do as much as they could to repair our vehicle. Many of the disruptions were due to a major fire which caused them to relocate their facility. I give them a 10 for their efforts.

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

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Repair Quality

Great job. Everyone was helpful. I will use them again.

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Very nice & helpful people there. Excellent work & painting.

Returned Clean

Likely to Recommend

Repair Quality

They did fix it. But I got hit in the back bumper so the other guys insurance paid for it.

Customer Service

There was NO communication whatsoever!!! I had to keep calling and asking to speak with other people until I finally got the Manager. Even at that point they would say, they would call me back in 10-20 minutes and never call me back. I would have to call back in an hour. I would call back and they knew nothing. They wouldn't help at first it was me that had to keep pushing everything. I was also the one that had to do the paperwork for the insurance because they couldn't do it. Worst experience!!!! It's also not the same place I dropped my car at. They moved it to a different location and still never told me! It wasn't until I picked it up, I was told my car was moved without me knowing.

Returned Clean

Likely to Recommend

Repair Quality

They did an alsome job

Customer Service

Very helpful

Returned Clean

My Experience

You went above and beyond the call of duty and all this in light of the tragic fire you experienced. Your crew's professionalism is second to none. Best wishes guys. You will rise to higher levels soon. Palante!!!

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Still waiting for completion. Parts missing. Unsafe door gate, locks on door struts missing. Rear door won’t close correctly. Wind makes a decompression as car drives due to unsealing rear door.

Customer Service

Front desk follow ups are great.

Returned Clean

Likely to Recommend

Nice job

Repair Quality

Customer Service

Great job, nice work

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Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

The car frame is damaged from the hit on your property.

Customer Service

Likely to Recommend

Estamos muy decepcionados del cambio de precio

Repair Quality

Cuando se dejó la pickup nos dieron un precio, y cuando la recogimos el precio cambio, estamos muy decepcionados, es como un robo, la pickup es de trabajo y pelearles la diferencia no Hiba a tener resultados. Por lo pronto no los voy a recomendar y les diré a los que busquen donde reparar su vehículo que les firmen que el precio que se acordó no cambie.

Customer Service

Cuando se dejó la pickup nos dieron un precio, y cuando la recogimos el precio cambio, estamos muy decepcionados, es como un robo, la pickup es de trabajo y pelearles la diferencia no Hiba a tener resultados. Por lo pronto no los voy a recomendar y les diré a los que busquen donde reparar su vehículo que les firmen que el precio que se acordó no cambie.

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Did a good job on my vehicle

Customer Service

Alma did pretty good communicating with me

Likely to Recommend

Repair Quality

Overall, received my truck earlier than expected and with great attention to detail with respect to the break in and damage fixed. The work looked great and a few parts I wasn't aware of were fixed as well. Certified Collision earned my trust and business!

Customer Service

Returned Clean

Likely to Recommend

Definitely will use in the future

Repair Quality

Excellent job, very quick and professional.

Customer Service

Will continue to come back if needed.

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Repair Quality

Customer Service

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Repair Quality

Customer Service

Likely to Recommend

Repair Quality

Alma is such a great person she helped me true the process

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Returned Clean