Certified Collision

My Experience - 5.0/5.0 -

My VW Atlas looked as beautiful as it did when I purchased it 8 months ago. No more hail damage yay! This is my second time using Certified Collision and I highly recommend them for any type of vehicle repair. A++++

Likely to Recommend - 5.0/5.0 -

Highly recommend this place. I bet that they are as good if not better than a body shop at a dealership and maybe even cheaper but that’s my opinion.

Repair Quality - 5.0/5.0 -

Amazing work and friendly staff!

Customer Service - 5.0/5.0 -

Excellent work done on my 2024 VW Atlas. My vehicle had severe hail damage after the rain storm on Christmas Eve 2024. I then knew where t take it. I took my vehicle to certified collision center and they looked at the damage and reassured me that the vehicle would look as if came out of the showroom floor as when I brought it. I knew they meant what they said because I was in an accident the year before and took my Toyota Takoma to them to repair and did an amazing job. If you want your vehicle repaired the right way then you need to go to certified collision center on Bandera Road in San Antonio. I guarantee, you won’t be disappointed!!

Returned Clean

My Experience - 5.0/5.0 -

Excellent service. Very knowledgeable. Left me truck like new. Kept me updated throughout the entire process.

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Returned Clean

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Very good work done. Nice staff and great communication

Customer Service - 5.0/5.0

Returned Clean

My Experience - 5.0/5.0 -

Very courteous and professional. Best customer service experience I’ve. seen in a long time. Repairs looked phenomenal. This will be shop of choice from the point forward. Great job!!!

My Experience - 5.0/5.0 -

So very satisfied with the work. Also, the employees were so kind. They kept me informed during the entire process and helped me with a rental. I would recommend to anyone that may need auto repairs.

My Experience - 5.0/5.0 -

I am very pleased with the workmanship and the customer service from Certified Collision Center! I will always bring my vehicles for both collision and mechanical to them.

Likely to Recommend - 4.5/5.0

Repair Quality - 5.0/5.0 -

Very happy how they fixed my car and explained what they were doing.

Customer Service - 4.5/5.0

Returned Clean

My Experience - 5.0/5.0 -

Wonderful and quick service!

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Quick service and friendly staff

Customer Service - 5.0/5.0

Returned Clean

My Experience - 5.0/5.0 -

The whole process from dropping off my Nissan, during the repairs and picking up was a smooth transition. My experience with Certified Collision was awesome. Thank You to Mark and staff for making my Nissan look like pre accident! I will definitely recommend the shop to family and friends!

My Experience - 5.0/5.0 -

Expressing my profound gratitude for the exceptional service rendered by the collision center, I am at a loss for words in conveying my appreciation. The entire team demonstrated an outstanding level of expertise in restoring my vehicle to its former glory. The extent of the damage to my car was remarkable, but the transformation it underwent is truly remarkable. Mark’s unwavering commitment and proactive approach were instrumental in ensuring that my vehicle received the necessary repairs using genuine manufacturer parts. Despite the insurance company’s attempts to limit the scope of repairs to inexpensive components, Mark’s advocacy ensured that my vehicle was restored to its optimal condition. Thank you again

My Experience - 5.0/5.0 -

Everyone was very nice and knowledgeable. We will use in the future for sure.

Likely to Recommend - 5.0/5.0 -

I've already recommended Certified Collision to my friends and families.

Repair Quality - 5.0/5.0 -

Very professional and accommodating! I'll be recommending Certified Collision to my friends and relatives!

Customer Service - 5.0/5.0

Returned Clean

My Experience - 5.0/5.0 -

This is our 2nd time having our vehicle repaired by Certified Collision Center and it’s always been a great experience. Thank you for the constant updates on our vehicles. We appreciate all your staff for being available to help with any questions or concerns. Best Collision Center I’ve been to.

Likely to Recommend - 5.0/5.0 -

Yes, definitely I would. My brother recommended y’all to me. That’s why I took my vehicle over there.

Repair Quality - 5.0/5.0 -

As soon as I walked in awesome service, Mr. Mark was wonderful the ladies behind the counter. They did a very great job to my vehicle.

Customer Service - 5.0/5.0 -

The service was wonderful. They did an excellent job on my car and Mr. Mark was so sweet helpful and so were the ladies behind the counter.

Returned Clean

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Very fast and sufficient. We took my car not knowing exactly what was wrong and Mark was amazing!!!

Customer Service - 5.0/5.0 -

Jennifer and Mark were amazing! They even went out their way and got us a ride back to our place!

Returned Clean

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0 -

Fantastic!Mark and staff were kind, attentive, and explained everything well. Had a great experience working with them and they were trustworthy unlike other shops. I would recommend them to other people.

Returned Clean

My Experience - 0.0/5.0 -

The process used with the insurance company was not what I expected. The work ended up costing us a lot more money when the initial quote was way below the actual price. A minor damage became a huge repair. Will not be trusting your services in the future. No need to contact me. We were NOT your number one priority.

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Returned Clean

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Took great care of us, worked on the overall price and got us back on the road promptly

Customer Service - 5.0/5.0

Returned Clean