Certified Collision

4.3 (258reviews)
84%
7240 Bandera Rd.,  San Antonio,  TX  78238
Bot
Shop AssistantSparkles

In operation 7 years.

Certified Collision Center is a family-owned shop with high quality standards for overall performance and production. We go above and beyond the call of duty to meet our customers’ demands while complying with the industry's Local, State and Federal Law regulations. We always treat our customers as if they were our family and we represent our brand with the upmost respect. Our goal is NEVER to rush a repair but to make sure that each vehicle is back to pre-loss condition and SAFE to hit the road. So, come visit us, and get the Quality Repair & Great Experience YOU Deserve, because at Certified Collision Center (CCC) we strive for greatness!!

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Full Service Mechanical
  • Towing
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Debit Card
Languages
  • Spanish
Hours
Sun Closed
Mon 8:00 am - 6:00 pm
Tue 8:00 am - 6:00 pm
Wed 8:00 am - 6:00 pm
Thu 8:00 am - 6:00 pm
Fri 8:00 am - 6:00 pm
Sat 9:00 am - 1:00 pm
* Holiday hours may differ.
Chrysler
Dodge
Fiat
Hyundai
Jeep
Kia
Nissan
Ram
Scion
Toyota

Reviews (258)

Likely to Recommend

Repair Quality

Customer Service

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Likely to Recommend

Recommend to a friend? No. Recommend to an enemy? Yes.

Repair Quality

You're kidding, right?

Customer Service

Gotta be a joke

Returned Clean

Likely to Recommend

My relationship with the shop didn't have to end this way. It started great and end poorly.

Repair Quality

The shop knew my truck is old (but in great shape) when they did the estimate. They knew my deadlines when they did the estimate. They had five weeks to order parts; I offered to pay cash in advance. I offered an alternate source for parts. Five weeks later they started the work. Eight days after they started work they ordered two hinges (total 43 days to order hinges). Four days later they told me the parts came in but were not correct. I asked in advance if they wanted to do the work. They use the age of the truck and parts availability as an excuse for waiting to the last minute to run down parts. The owner replied to a previous review and wanted to make me the bad guy. They had 43 days to order parts and waited to the last minute.

Customer Service

Excuses, excuses, excuses. They had 43 days to order two hinges you can easily find in Amazon and in local salvage yards. Yet in a Google review they wanted to make sound like I was impatient.

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Likely to Recommend

Repair Quality

It's a great place they do very good body work and paint jobs. And treat the customers with the utmost respect Thank you, Mr. Zachary. Agilar argular

Customer Service

The weight wasn't alone at all

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

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Likely to Recommend

No doubt this collision center is worth visiting

Repair Quality

This was my first visit to Certified Collision and I was beyond happy with their service and professionalism. Jesus went above and beyond the limit to help solve my issues with my vehicle 2 each door issues. My vehicle was taken in and returned to me the same day. I was even pleasantly surprised that the interior of my vehicle was returned clean, vacuumed, and even windshield cleaned. What a great experience with this collision center. Highly recommend this business to anyone.

Customer Service

My first experience with CC and it was a total pleasant experience fro the day I walked in, spoke with Jesus, schedule my door repairs, and got my truck into the shop. Jesus had said my 2 each door repairs should be completed in 1 day and it was done just after noon that same day. Great customer service and work. I highly recommend Certified collision to anyone. Thanks for a great job.

Returned Clean

Likely to Recommend

Repair Quality

Great quality- timely service and consistent communication throughout

Customer Service

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Repair Quality

Customer Service

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Repair Quality

Great work, great outcome. Didn't have to wait long for the car.

Customer Service

At time of pickup, we noticed the info display on our console wasn't working. We asked the service guy, and he immediately tried to rectify, even though it has nothing to do with the repair. He showed genuine concern.

Returned Clean

Likely to Recommend

Repair Quality

Did an outstanding job!!!

Customer Service

So helpful and always greeted me when I came in.

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Likely to Recommend

Repair Quality

Quick and good work

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Although the work performed on my vehicle didn't quite meet my expectations, I am thankful that the work was finally completed, and I could close out the chapter that began back in April, when I first purchased my vehicle.

Customer Service

Customer service was good

Returned Clean

Likely to Recommend

Repair Quality

Really great work!

Customer Service

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Repair Quality

Customer Service

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Repair Quality

There was white compound all over my black and silver grill that I had to remove myself. When the car was picked up it was also on the license plate cover that someone halfway cleaned up

Customer Service

Customer service was satisfactory. why I am giving a dissatisfied score is because someone was sitting in my car. Turn had the headrest pulled all the way up. Passenger seat was laid all the way back as if somebody was asleep in there. I was also quoted a price of $350 to replace a headlight, when I actually want to get a price quote from the local Autozone I was quoted price of $129 for the same headlight that I was being going to be triple charged

Returned Clean

My Experience

Repair was prompt and delivered as promised.

Likely to Recommend

Repair Quality

Certified Collision kept me informed through the whole process. My car looks and runs like new. Front desk personnel are very attentive.

Customer Service

Likely to Recommend

Repair Quality

Felipe was awesome very helpful though the whole process. Also receptionists very very friendly.

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

There were problems with delays from the insurance company adjusters but Certified worked along with me to get them to do their job. Certified maintained communication with me so I knew what was going on at all times. The work on the truck was done well, to a high standard.

Customer Service

Returned Clean

Likely to Recommend

I actually got recommended by a good friend. Ruben

Repair Quality

Customer Service

Great customer service

Returned Clean