Chandler's Collision Center

4.9 (3,221reviews)
96%
9640 Gerwig Lane,  Columbia,  MD  21046

Chandler's Collision Center is a family owned auto repair business that has been serving the community since 1975. Our goal is to provide high quality repairs on a timely basis. We provide a high level of customer communication throughout the repair process including text and email messaging with vehicle owners.

Services
  • Free Estimates
  • Lifetime Warranty
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Cash
  • Debit Card
Languages
  • Spanish
Hours
Sun Closed
Mon 8:00 am - 5:30 pm
Tue 8:00 am - 5:30 pm
Wed 8:00 am - 5:30 pm
Thu 8:00 am - 5:30 pm
Fri 8:00 am - 5:30 pm
Sat Closed
* Holiday hours may differ.
Acura
Chrysler
Dodge
Fiat
Honda
Hyundai
I-Car
Jeep
Kia
Nissan
Ram

Reviews (3,221)

Likely to Recommend

Repair Quality

Customer Service

My Experience

Chandler collision was amazing. staff was really nice and my car looks amazing. It was done on time and i have no complaints. Thank you to Paul for helping!

Likely to Recommend

Repair Quality

Customer Service

My Experience

Chandelier, did a wonderful job of repairing my car. They are very professional. I will recommend 100%. Thank you

Likely to Recommend

Repair Quality

Very professional

Customer Service

Always available…

Returned Clean

My Experience

Great work and service!

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

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Repair Quality

Customer Service

Staff very professional and courteous. Car was repaired and cleaned although slightly delayed

My Experience

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Chandler’s is a company with integrity and excellent customer service and craftsmanship… they always make sure me and my family are taken care of with the highest standard of care. I won’t take any of my cares anywhere else

Customer Service

Returned Clean

My Experience

This place was fast in completing my repairs communication was great they are friendly helpful an my car looks back brand new Mr Paul thank you an I forgot the nice lady that transported me to pick up my rental you guys Rock keep up the great work

Likely to Recommend

Thanks again everyone was so kind an helpful

Repair Quality

Thanks for making my car look brand knew clean a excellent work fast an great communication

Customer Service

Returned Clean

My Experience

Chandlers takes care of their customers

My Experience

My Experience

Lack of communication. The first contact after dropping off the car was a call that the car was finished and was ready for pickup ... No pre-work estimate or discussion about the work to perform. I actually wanted some non-insurance work done but ....

Likely to Recommend

See comments

Repair Quality

Work was good, communication was terrible. The first communication was the car was finished and ready for pickup. I did not receive any prior work communication on the work to be performed (I was told I would contacted) or no status updates. I wanted other non accident work done but .... I already provided feedback via a text received this week ( same survey). There is definitely and communication issue within Chandler.

Customer Service

See prior comment

Likely to Recommend

Repair Quality

Customer Service

Did a great job communicating status.

Returned Clean

My Experience

Everyone there was great and did amazing job

Likely to Recommend

Repair Quality

Amazing job by everyone there

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

The staff was great, very professional, helpful. Did a great job. Thank you

Likely to Recommend

Repair Quality

Very nice team. Good eork and right in schedule. God bless you all

Customer Service

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

Very reliable, communication excellent.