Chaney's Collision Centers - Downtown Glendale
In operation 49 years.
Chaney's Collision Center is a locally owned and operated collision repair facility located on 61st Ave just north of Glendale Ave. We have been servicing the Glendale area for 43 years. We know the importance of customer service and we go the extra mile to accomplish it.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Towing
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- Discover Card
- MasterCard
- Visa
- Cash
- Check
- Debit Card
- Spanish
| Sun | Closed |
| Mon | 8:00 am - 5:30 pm |
| Tue | 8:00 am - 5:30 pm |
| Wed | 8:00 am - 5:30 pm |
| Thu | 8:00 am - 5:30 pm |
| Fri | 8:00 am - 5:30 pm |
| Sat | 8:00 am - 12:00 pm |
Likely to Recommend - 4.5/5.0
Repair Quality - 4.5/5.0
Customer Service - 5.0/5.0 -
Very professional and prompt, kept me in the loop daily.
My Experience - 5.0/5.0 -
Truck was very clean when I picked it up, Francisco kept me informed of progress, explained timeline, offered solutions to scheduling conflicts, all at my convenience. Very professional service from the beginning to end. I would highly recommend and will take any further business here. Thank you for being the best part of an other wise unpleasant (insurance company) experience. Customer service still matters here, nothing but good things to say.
My Experience - 5.0/5.0 -
Communication through the process was great.
My Experience - 5.0/5.0 -
Very satisfied with the whole situation thx again I will refer you guys to everyone.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0 -
Hopefully I don't have to return but if anything went wrong with the car in the future I would absolutely go back to Chaney's. I told John that I would definitely recommend his shop to anyone that I knew needed repair work done.
Repair Quality - 5.0/5.0 -
Everyone was extremely kind and professional.
Customer Service - 5.0/5.0 -
Kept up to date in progress.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Very dlfast at getting my car fixed and also provided place to go that they work with.. Something my insurance didn't do.. My insurance also wanted me to pay a $500 deductible and I was the person that was hit. So Esurance you may have a new customer soon thank you for all your help. Andrew Lawlor understand I was hit and got the job done out here in Arizona much love and respect
Customer Service - 5.0/5.0 -
John was and every one at the shop was great and had great customer service
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
They did and awesome job its perfect
My Experience - 0.0/5.0 -
The bumper needs adjustments, the council in the headliner needs adjusting,The rear door trim seals is not right. When I picked up the truck yesterday there was car wax that was and still is on the side and tailgate.also need to talk to you about some body work that was not fixed.The headliner has had prints on it as well. Tim
My Experience - 0.0/5.0 -
The Communication was terrible. They were unable to do my alignment and instead of giving me a call and letting me know that, I found out on the day that I picked it up that it wasn’t completed. I had a right headlight fixed and the right blinker that didn’t work.I have used you guys before and was completely satisfied this visit I was not satisfied at all
Likely to Recommend - 0.5/5.0 -
There is zero opportunity I will return to lead this shop work on any of my vehicles the frustration is not worth it.
Repair Quality - 0.5/5.0 -
The auto body work on my vehicle turned was hostile as was John Vauthier the auto body manager. I’ve used this body shop twice and both times John has left his lane and contacted LM to create contention for me in addition to lost wages. John contacted Liberty Mutual a.k.a. Cody. Cody called me and aggressively bullied me to pick up my truck when it was not ready. The rental car agency contacted me on Sunday to say they quit paying for the car on Friday so I spent many hours trying to find money I didn’t have so I could pick up my truck after the work was completed. The amount of stress that I endured from the shop will never happen again. I don’t know who Cody was but I don’t think that he was a Liberty Mutual employee I think he was there at John’s request to bully me and push me around and I did cry after that conversation because he was so mean. John Is a busy body; instead of fixing my truck he meddled in my personal affairs and by cancelling my rental car on Friday when the vehicle wasn’t ready until Tuesday I truly detest this auto body shop and specifically the management. When I picked up my truck it was running and had been running for 10 minutes which made the low fuel light illuminate and I was concerned about crossing the street to put gas in the tank also John tried to keep the declarative license plate. I had to ask him twice to return it and he knew I was in a hurry so he made me wait 10 minutes for him to “find it”. John tried to steal it from me, I’ve lost wages from work because I was told my truck was ready and it hadn’t even been painted, The stress from trying to pay for my rental car over weekend was very stressful and finally this imposter Cody who claims he worked for Liberty Mutual I think was only there at John’s request to believe me and belittle me and humiliate me which he did. I will never patron this shop again and I recommend nobody else does until the management is replaced.
Customer Service - 0.5/5.0 -
John the manager of said auto body shop allegedly connected LM aka Cody. Cody contacted me and reamed my behind. I honestly dont think Cody was part of LM but somebody John contacted to bullly and threaten me. (2). I went to pick up my truck and it wasn’t ready. (3) The rental car agent called me Sunday to tell me LM quit paying for the rental car on Friday LM wouldn’t return my calls and I spent my weekend trying to put together funds to pay for the Rental car since my insurance company went behind my back to terminate that contract which I paid for; without notifying me. (2) upon picking up my vehicle I found it “running”. All my gas was run out and I was worried about driving it across the street to add fuel. (3) John tried to keep my decorative front license plate. I told John I was a n s hurry to have the vehicle ready but instead I waited 10-15 minutes for him to locate my license plate attachment and put it back and gas up my empty vehicle. The biggest violation was John going outside his lane and pulling “Cody” in. Cody was hostile and aggressive to me and my vehicle repairs were incomplete. I rebuke John Vauthier of Chaney’s auto body, I’ve used them twice and both times John has stepped out if his lane to humiliate and belittle this customer; and I will not patron this auto body shop or any establishment John Vauthier has any influence in. I resent the fact that John contacted my insurance company to 1) threaten me 2)pressure me to pick up my vehicle before the work was completed 3) close out my rental car before I’ve picked up my vehicle 4) the dr
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 3.0/5.0
Repair Quality - 4.0/5.0 -
Repair was not perfect. There a a few bumps where dirt got under the paint.
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Was very surprised on how well the work was done very professional i give them on a 1 to 5 scale i give them a 5 excellent thank you very mutch