Chaney's Collision Centers - Glen Harbor
In operation 13 years.
State of the Art Collision Repair and Refinish Facility. Well Established, Professional Staff with many combined years of experience to assure you vehicle is repaired properly the 1sst time. Lifetime Warranties provided on Workmanship and Paint along with Manufactures Warranty on all Replaced Parts during the repairs. Chaney's Collision Centers appreciates their Clients and Customers and look forward to making them friends for "Life".
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Full Service Mechanical
- Towing
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Debit Card
- Spanish
| Sun | Closed |
| Mon | 8:00 am - 5:00 pm |
| Tue | 8:00 am - 5:00 pm |
| Wed | 8:00 am - 5:00 pm |
| Thu | 8:00 am - 5:00 pm |
| Fri | 8:00 am - 5:00 pm |
| Sat | Closed |
My Experience - 5.0/5.0 -
Good repair took a lot longer then I expected but its like new again
My Experience - 0.0/5.0 -
I chose this shop for my repair because they are close to my house. I was somewhat disappointed because it took 2 weeks for my car to be completed and I was told that a new crew had been hired and my car would be done more quickly than last time. I only had a small spot on my driver side door but it required paint. Although the repair looked great, I feel like it should have only taken a week instead of two weeks.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Terrell was very professional, thorough, and knowledgeable from drop off to completion! Customer Service Perfection! Thank you
Customer Service - 5.0/5.0
Returned Clean
My Experience - 0.0/5.0 -
I have some concerns regarding the timeliness of my repairs. Six weeks in the shop seems a little excessive. I was also concerned about the lack of communication. When I first dropped my truck off I received regular text messages that it was on track. After the date of the last text saying my repairs would be completed December 29th I received no further communication until a text on January 26 telling me my updated estimation for completion had changed from 12/29/23 to 1/26/24. I had to call in repeatedly to get updates. No representative contacted me at any time. I had to initiate all contact.
Likely to Recommend - 5.0/5.0 -
Good job.
Repair Quality - 5.0/5.0 -
Muy bueno ha quedado el trabajo en mi carro. Muchas gracias.
Customer Service - 5.0/5.0 -
Very good.
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 4.5/5.0
Repair Quality - 5.0/5.0
Customer Service - 4.5/5.0 -
Would have liked regular updates, is my only issue. Waiting on parts or shop delay, Progress?
Returned Clean
Likely to Recommend - 0.5/5.0
Repair Quality - 0.5/5.0 -
My car wasn’t fixed right and had extra mileage on it and other issues getting it back . It was there almost a full three months
Customer Service - 1.0/5.0
Likely to Recommend - 4.0/5.0
Repair Quality - 4.0/5.0 -
Good customer service.
Customer Service - 4.0/5.0 -
Good management service.
Returned Clean
Likely to Recommend - 4.0/5.0 -
There definately are some improvements Chaneys could make to make the experience better for their customers...
Repair Quality - 2.5/5.0 -
My fiancee noticed the day after i brought my Jeep home that the passenger side back fender is not secured dowm. So i hsve to take my Jeep back to Chaneys today to get them to fix it...
Customer Service - 2.5/5.0 -
I had to call Chaneys several times to ask about updated in the 3 weeks they had my Jeep... It would have been nice if someone would have called me to provide me updates...
Returned Clean
Likely to Recommend - 5.0/5.0 -
I would definitely use Chaney’s again!!! I would request Jason to be my advisor again. Very professional and understanding people.
Repair Quality - 5.0/5.0 -
The repair process went smoothly and communication with my claim handler, Jason, was open and he was always available to answer any questions. The car was promised on a certain date and Jason made sure that it was completed on time. Very satisfied with the ease of the whole process, would definitely use Chaney’s again!!!
Customer Service - 5.0/5.0 -
Jason was always available to answer any questions we had, he returned calls promptly And made us feel like we were his only clients! Great customer service
Returned Clean
Likely to Recommend - 0.5/5.0 -
Poor communication and timeliness will not make me return as a customer.
Repair Quality - 3.5/5.0 -
Great craftsmanship. Poor communication and timeliness. Jason made one condescending comment that I did not appreciate either.
Customer Service - 2.5/5.0 -
Most professional but did not appreciate a a condescending comment.
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Excellent service, friendly staff
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 4.5/5.0 -
Was very good in communicating
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
From start to finish, Jason provided awesome customer services. The paint and body repairs were done nice. One particular situation that stood out, my car battery died during the repair work. Jason contacted me, permitted me to purchase a new battery and his team installed the battery, which was no small task as the location of the battery required a lot of dismantling parts to access. Jason and his team went beyond the usual customer service and did not charge me extra. Bottom line, my funds were already extended and Chaney’s Collision did not add to my financial hardship. I would recommend Chaney’s Collision to my family and friends. Thank you.
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 4.5/5.0
Repair Quality - 4.5/5.0
Customer Service - 4.5/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Jason was great. Very helpful and I was very happy with the work from the body shop. I was concerned about the color matching on my vehicle but it was great. Very happy 😃
Returned Clean
Likely to Recommend - 3.5/5.0 -
Good work. Just takes too long. It is so hard to be out of your own vehicle so long
Repair Quality - 5.0/5.0
Customer Service - 3.0/5.0 -
Jason and Nadine were the ones i dealt with. They were so awesome and understanding with my frustrations on how long things were taking. Jason made sure we still had a rental even when insurance finally ran out due to the length of time repairs took. Originally we were told 1 month for the repairs to be finished. We finally got the car back after 3 months. Upon receiving the car the gas tank had enough gas to go 4 miles! I had to go straight to a nearby gas station( one I don't like using) to get gas to even make it home.