Chardon Square Collision - Cr#81

4.8 (842reviews)

97%

(440) 285-7625

537 Water Street, Chardon, OH 44024

97%

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537 Water Street
Chardon, OH 44024

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About Chardon Square Collision - Cr#81

See Photos

537 Water Street
Chardon, OH 44024

Get Directions Website Email

Get an AI powered repair cost prediction

Instant Estimate

Schedule an estimate appointment

Book Appointment

Apply for Financing

In operation 45 years, 7 years at this location.

Chardon Square Collision has proudly served our community with expert auto collision repair services since 1981. From minor dents and dings to major collision damage, our experienced technicians are equipped to handle all your collision repair needs with precision and care. As your trusted neighborhood collision repair experts, we’re committed to making the entire process easy and stress-free from start to finish. We work with all insurance companies directly to ensure a smooth, hassle-free experience and get you safely back on the road. We’re proud to be a premier choice for collision repair in Northeast Ohio with convenient locations in Chardon, OH. At Chardon Square Collision, we’re dedicated to getting you back to GO.

Services

Free Estimates
Insurance Company Assistance
Lifetime Warranty

Payment Types

American Express
Discover Card
MasterCard
Visa
Debit Card

Languages

Spanish

Hours

Sun	Closed
Mon	8:00 am - 5:00 pm
Tue	8:00 am - 5:00 pm
Wed	8:00 am - 5:00 pm
Thu	8:00 am - 5:00 pm
Fri	8:00 am - 5:00 pm
Sat	Closed

* Holiday hours may differ.

I-Car

Mercedes-Benz

Mercedes-Benz Elite

Call

Website

Reviews (842)

Sort By:
Newest
Rating

714 Customers Rated

5 Stars

76.4% Complete

(643)
4 Stars

5.3% Complete

(45)
3 Stars

1.7% Complete

(14)
2 Stars

0.4% Complete

(3)
1 Star

0.5% Complete

(4)
< 1 Star

0.6% Complete

(5)

Customers say

Overall Customer Satisfaction

Customers consistently praise the shop for its outstanding service quality, with repairs frequently described as flawless, leaving vehicles looking brand new. The front desk staff receives high marks for being friendly, professional, and proactive in keeping customers informed through texts, calls, and emails. Timeliness is a standout strength, with numerous customers noting their vehicles were completed days or even weeks ahead of schedule. The added touch of returning vehicles thoroughly cleaned inside and out is frequently highlighted as a delightful surprise. A small number of customers noted concerns around incomplete repairs or communication gaps, reflecting areas customers themselves identified for improvement.

Select to learn more

Service Quality
Timeliness
Communication

"... the best collision repair center I have used. The professionalism, communication, and quality of the work are all top notch. 10's across the board." Read more

"First, the quality of the craftsmanship is always very good. Second is the customer service is always very friendly ..." Read more

"... fixed everything right away. Great customer service, your people are upbeat and professional. Thank you!!" Read more

"We are more than pleased with the repairs on our vehicle. It looks great and actually even rides better… like the day we bought it. We appreciated the kindness ..." Read more

"Missed a lot of issues on my truck, very surprised the obvious ones werent caught before calling me to pick up the ..." Read more

"... submitted to insurance and parts ordered on Friday. And my car was ready for pick up on the following Tuesday. Extremely fast turn around time. The girls at the front desk were ..." Read more

"Ready a full 2 weeks before the promised date"

"... original estimated completion date was May 15th. My car was completed and ready on May 8th a full week ahead of schedule." Read more

"3 day job was stretched to 11 days"

"had to order more parts than expected but still got the repairs done a few days earlier than promised"

"Best communication I have ever received from an automobile service company!"

"... communication as well as the electronic communication. I always understand the status of my vehicle." Read more

"My car turned out beautiful everything was fixed the communication was amazing extremely happy with the service"

"They either called or texedemailed almost every day."

"... service! Very knowledgeable of the repair process! Keep m me informed of every change andor delay. Would definitely trust them with my vehicle any time." Read more

Service Quality
Timeliness
Communication

Service Quality
Timeliness
Communication

"... the best collision repair center I have used. The professionalism, communication, and quality of the work are all top notch. 10's across the board." Read more

"First, the quality of the craftsmanship is always very good. Second is the customer service is always very friendly ..." Read more

"... fixed everything right away. Great customer service, your people are upbeat and professional. Thank you!!" Read more

"We are more than pleased with the repairs on our vehicle. It looks great and actually even rides better… like the day we bought it. We appreciated the kindness ..." Read more

"Missed a lot of issues on my truck, very surprised the obvious ones werent caught before calling me to pick up the ..." Read more

"... submitted to insurance and parts ordered on Friday. And my car was ready for pick up on the following Tuesday. Extremely fast turn around time. The girls at the front desk were ..." Read more

"Ready a full 2 weeks before the promised date"

"... original estimated completion date was May 15th. My car was completed and ready on May 8th a full week ahead of schedule." Read more

"3 day job was stretched to 11 days"

"had to order more parts than expected but still got the repairs done a few days earlier than promised"

"Best communication I have ever received from an automobile service company!"

"... communication as well as the electronic communication. I always understand the status of my vehicle." Read more

"My car turned out beautiful everything was fixed the communication was amazing extremely happy with the service"

"They either called or texedemailed almost every day."

"... service! Very knowledgeable of the repair process! Keep m me informed of every change andor delay. Would definitely trust them with my vehicle any time." Read more

Christopher (Chevrolet owner) reviewed 10/8/26

Fast and was kept informed. The only thing that would have been nice is to know that you could not pay with cash..

Just would have been nice when they called to say your vehicle was ready that you could not pay with cash

Mike (Chevrolet owner) reviewed 10/7/26

Jefferson (Kia owner) reviewed 10/7/26

Great place - truly excellent service. Women at front desk are so nice, helpful and professional. Kept us up to date with everything that was happening and got the car back when promised - would highly recommend to anyone

Excellent with everything

Rick (Honda owner) reviewed 10/2/26

Very good to work with

Scott (Honda owner) reviewed 10/2/26

Excellent communication. Easy to work with. Excellent collision work. Vehicle cleaned before returning it to us.

Melissa (Chevrolet owner) reviewed 10/2/26

Great experience from start to finish. Kept me updated the entire time. Thank you!!!!

Great service and great quality work!!!!!!

Thomas (Lexus owner) reviewed 10/1/26

I am very pleased with the way l was treated, and the speed and quality of the repair.

Very pleased

Very good customer service

Shawn (Honda owner) reviewed 10/1/26

Richard (Mercedes-Benz owner) reviewed 10/1/26

Door opening and closing is not smooth abd jerks.

Alexander (Kia owner) reviewed 10/1/26

The team was nothing, but amazing from start to finish. Gave regular updates and handled the insurance process for us so there was no added stress.

Joette (Mercedes-Benz owner) reviewed 10/1/26

The whole experience was great! The girls up front took care of everything and made the process simple and easy for me! I would highly recommend them to everyone!!

Colleen (Chevrolet owner) reviewed 10/1/26

Chardon collision was great to work with, made the whole experience easy and provided updates along the way.

Nora (Hyundai owner) reviewed 9/30/26

Amber was so helpful and great to work with! I really appreciated how in the loop we were kept as well. The car looks great and came back totally cleaned in the inside as well. I didn’t expect that!! Very happy!

Brent (Jeep owner) reviewed 9/30/26

Very professional and friendly service!

Theodore (Ford owner) reviewed 9/30/26

Brenda (Chevrolet owner) reviewed 9/28/26

Front desk is ruff around edges !! She needs to calm down customer always comes first

Debrah (Toyota owner) reviewed 9/25/26

Always do!

Kellie (Ford owner) reviewed 9/25/26

Michael (GMC owner) reviewed 9/24/26

This is already being taken care of

Wait to see how the repair comes out the second time

Body fill used had pin holes in it and body line around wheel well is not correct

Staff that assisted me are great

Becky (Mazda owner) reviewed 9/24/26

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Most auto body shops offer a written warranty on their repairs. Check with your auto body shop to understand their warranty.

Chardon Square Collision - Cr#81

Get an AI powered repair cost prediction

Schedule an estimate appointment

Explore easy payment plans powered by Sunbit

About Chardon Square Collision - Cr#81

Get an AI powered repair cost prediction

Schedule an estimate appointment

Reviews (842)

714 Customers Rated

My Experience - 5.0/5.0

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Customer Service - 5.0/5.0 -

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Customer Service - 5.0/5.0 -

Returned Clean

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 4.5/5.0 -

Customer Service - 5.0/5.0

Returned Clean

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Customer Service - 5.0/5.0

Returned Clean

Kept me Informed?

Ready on Time?

My Experience - 5.0/5.0 -

Likely to Recommend - 5.0/5.0 -

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Kept me Informed?

Ready on Time?

My Experience - 5.0/5.0 -

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Customer Service - 5.0/5.0 -

Kept me Informed?

Ready on Time?

My Experience - 5.0/5.0

My Experience - 0.0/5.0 -

Likely to Recommend - 4.5/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Returned Clean

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Customer Service - 5.0/5.0

Returned Clean

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Customer Service - 5.0/5.0

Returned Clean

Kept me Informed?

Ready on Time?

My Experience - 5.0/5.0 -

My Experience - 5.0/5.0 -

My Experience - 5.0/5.0 -

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Returned Clean

Kept me Informed?

Ready on Time?

My Experience - 5.0/5.0