Chardon Square Collision - Cr#81

4.8 (796reviews)

98%

(440) 285-7625

537 Water Street, Chardon, OH 44024

98%

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537 Water Street
Chardon, OH 44024

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About Chardon Square Collision - Cr#81

See Photos

537 Water Street
Chardon, OH 44024

Get Directions Website Email

Get an AI powered repair cost prediction

Instant Estimate

Schedule an estimate appointment

Book Appointment

Apply for Financing

In operation 45 years, 7 years at this location.

Chardon Square Collision has proudly served our community with expert auto collision repair services since 1981. From minor dents and dings to major collision damage, our experienced technicians are equipped to handle all your collision repair needs with precision and care. As your trusted neighborhood collision repair experts, we’re committed to making the entire process easy and stress-free from start to finish. We work with all insurance companies directly to ensure a smooth, hassle-free experience and get you safely back on the road. We’re proud to be a premier choice for collision repair in Northeast Ohio with convenient locations in Chardon, OH. At Chardon Square Collision, we’re dedicated to getting you back to GO.

Services

Free Estimates
Insurance Company Assistance
Lifetime Warranty

Payment Types

American Express
Discover Card
MasterCard
Visa
Debit Card

Languages

Spanish

Hours

Sun	Closed
Mon	8:00 am - 5:00 pm
Tue	8:00 am - 5:00 pm
Wed	8:00 am - 5:00 pm
Thu	8:00 am - 5:00 pm
Fri	8:00 am - 5:00 pm
Sat	Closed

* Holiday hours may differ.

I-Car

Call

Website

Reviews (796)

Sort By:
Newest
Rating

671 Customers Rated

5 Stars

76% Complete

(605)
4 Stars

5.3% Complete

(42)
3 Stars

1.6% Complete

(13)
2 Stars

0.3% Complete

(2)
1 Star

0.5% Complete

(4)
< 1 Star

0.6% Complete

(5)

Customers say

Overall Customer Satisfaction

Customers consistently praise the shop for exceptional repair quality, with many noting their vehicles looked brand new upon return. The front desk staff received high marks for friendliness, professionalism, and proactive communication via calls, texts, and emails. A standout highlight across reviews is the impressive turnaround time, with numerous customers receiving their vehicles days or even weeks ahead of schedule. The complimentary interior cleaning surprised and delighted many customers. A few customers noted areas for improvement, including occasional incomplete repairs requiring return visits, inconsistent communication in isolated cases, and minor cleanliness concerns - all directly reflected in customer comments.

Select to learn more

Service Quality
Timeliness
Communication

"Chardon Square did a fantastic job repairing our grand wagoneer. They managed everything well from initial scheduling ..." Read more

"Great service. Work was impeccable! Really easy. Would highly recommend."

"... worked with was extremely personable and helpful and the work they did was fantastic!!!" Read more

"A flawless experience. Friendly staff and easy to work with. The car came out fantastic, no complaints at all."

"Missed a lot of issues on my truck, very surprised the obvious ones werent caught before calling me to pick up the truck"

"Easy drop off. Inspector was very compassionate Repair took nine days less then originally quoted. Wow! The vehicle feels clean. Thank you. Awesome work!!!"

"... car was ready for pick up on the following Tuesday. Extremely fast turn around time. The girls at the front desk were great with communication ..." Read more

"Ready a full 2 weeks before the promised date"

"... original estimated completion date was May 15th. My car was completed and ready on May 8th a full week ahead of schedule." Read more

"3 day job was stretched to 11 days"

"... communication as well as the electronic communication. I always understand the status of my vehicle." Read more

"... turn around time. The girls at the front desk were great with communication and setting up for the drop off and return of my rental car. Hoping we will not need ..." Read more

"Best communication I have ever received from an automobile service company!"

"Back ordered parts caused a delay - no biggy. BUT…when the delay happened, it was communicated. Thats what matters"

"Had to call them to find out what was going on after 4 days"

Service Quality
Timeliness
Communication

Service Quality
Timeliness
Communication

"Chardon Square did a fantastic job repairing our grand wagoneer. They managed everything well from initial scheduling ..." Read more

"Great service. Work was impeccable! Really easy. Would highly recommend."

"... worked with was extremely personable and helpful and the work they did was fantastic!!!" Read more

"A flawless experience. Friendly staff and easy to work with. The car came out fantastic, no complaints at all."

"Missed a lot of issues on my truck, very surprised the obvious ones werent caught before calling me to pick up the truck"

"Easy drop off. Inspector was very compassionate Repair took nine days less then originally quoted. Wow! The vehicle feels clean. Thank you. Awesome work!!!"

"... car was ready for pick up on the following Tuesday. Extremely fast turn around time. The girls at the front desk were great with communication ..." Read more

"Ready a full 2 weeks before the promised date"

"... original estimated completion date was May 15th. My car was completed and ready on May 8th a full week ahead of schedule." Read more

"3 day job was stretched to 11 days"

"... communication as well as the electronic communication. I always understand the status of my vehicle." Read more

"... turn around time. The girls at the front desk were great with communication and setting up for the drop off and return of my rental car. Hoping we will not need ..." Read more

"Best communication I have ever received from an automobile service company!"

"Back ordered parts caused a delay - no biggy. BUT…when the delay happened, it was communicated. Thats what matters"

"Had to call them to find out what was going on after 4 days"

Sue (GMC owner) reviewed 8/21/26

My car turned out beautiful everything was fixed the communication was amazing extremely happy with the service

Jalen (Honda owner) reviewed 8/19/26

My driver door makes a noise and closes harshly and there was a scratch on my hood that wasn't there before.

Ada (Chevrolet owner) reviewed 8/17/26

Team was extremely easy to work with. Very professional and caring. My carvlo8ked brand new! Thank you to everyone !!

Joyce (Toyota owner) reviewed 8/17/26

Completely satisfied. Work done promptly and earlier than expected. Looks great!!

Mark (GMC owner) reviewed 8/17/26

Patricia (Subaru owner) reviewed 8/17/26

Lorrie (Honda owner) reviewed 8/14/26

Thank you for doing a great job repairing my car!

Bill (Toyota owner) reviewed 8/14/26

Morgan (Chevrolet owner) reviewed 8/13/26

Lori (RAM owner) reviewed 8/12/26

Would highly recommend.

Emory (Kia owner) reviewed 8/7/26

Amber was fantastic!! Everyone up there is wonderful, my car came back looking better than before!!

Barbara (Honda owner) reviewed 8/6/26

Great job. It looks like a brand new car. I was so upset about the car accident

Marianne (GMC owner) reviewed 8/6/26

Frank (Toyota owner) reviewed 8/6/26

The best in the business. There isn’t a better body shop in Northeast Ohio.

By far the best collision repair center I have used. The professionalism, communication, and quality of the work are all top notch. 10's across the board.

Charles (Chevrolet owner) reviewed 8/5/26

Great communication! Great service! Very knowledgeable of the repair process! Keep m me informed of every change and/or delay. Would definitely trust them with my vehicle any time.

Dennis (Audi owner) reviewed 8/4/26

Amber made this easy. Great communication, easy night before drop off, and having the car delivered back to my house was a huge convenience. Really appreciate you taking care of me. Thanks again!

Lindsey (Honda owner) reviewed 8/3/26

Christopher (Hyundai owner) reviewed 8/1/26

Looks Amazing

Very professional

Anonymous (Chevrolet owner) reviewed 7/31/26

The repair was done very professionally. My truck looks like it did when I purchased it brand new. Thank you!

Truck turned out nice. My only concern would be if the truck needs a front end alignment from being hit in the front. I will keep an eye on it and let you know if I feel it's tracking abnormally. Thank you

Alan (Kia owner) reviewed 7/30/26

Great place to get your vehicle repaired, especially liked the communications on the progress of your vehicle being repaired.

Very good service!! I would recommend them to anyone!!

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Insurance deductibles are typically paid when picking up your vehicle. Check with your auto body repair shop before arriving to understand what payment types they accept.

Chardon Square Collision - Cr#81

Get an AI powered repair cost prediction

Schedule an estimate appointment

Explore easy payment plans powered by Sunbit

About Chardon Square Collision - Cr#81

Get an AI powered repair cost prediction

Schedule an estimate appointment

Reviews (796)

671 Customers Rated

My Experience - 5.0/5.0 -

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Returned Clean

Kept me Informed?

Ready on Time?

My Experience - 0.0/5.0 -

My Experience - 5.0/5.0 -

My Experience - 5.0/5.0

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0 -

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Kept me Informed?

Ready on Time?

My Experience - 5.0/5.0

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Returned Clean

Kept me Informed?

Ready on Time?

My Experience - 5.0/5.0 -

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Returned Clean

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Customer Service - 5.0/5.0

Returned Clean

Kept me Informed?

Ready on Time?

My Experience - 5.0/5.0 -

My Experience - 5.0/5.0 -

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Returned Clean

Kept me Informed?

Ready on Time?

My Experience - 5.0/5.0 -

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Customer Service - 5.0/5.0

Returned Clean

Kept me Informed?

Ready on Time?

My Experience - 5.0/5.0 -

My Experience - 5.0/5.0 -

Likely to Recommend - 4.5/5.0

Repair Quality - 4.5/5.0

Customer Service - 5.0/5.0

Returned Clean