Charles Clark Chevrolet
In operation 93 years.
Charles Clark Chevrolet is a family owned dealership that has been in business for over 80 years . Our collision repair shop has certified body techs and paint techs using the latest technologies. Our goal is to provide the best customer service along with a high quality of repair to your vehicle . We’ll create a written estimate of what’s recommended to complete your car repair, and we will offer Genuine GM Parts. In addition, if there is other service work that is required to restore your vehicle to pre-accident condition, we have Certified Service technicians on hand. We will review this automobile repair estimate with you and address any questions you may have. We provide a high level of customer communication throughout the repair process including update promise, text and emailing messages during the process of repairs. We are a DRP repair shop for major insurance companies and work with all other insurance companies ...
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Full Service Mechanical
- Towing
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Cash
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 8:00 am - 5:30 pm |
| Tue | 8:00 am - 5:30 pm |
| Wed | 8:00 am - 5:30 pm |
| Thu | 8:00 am - 5:30 pm |
| Fri | 8:00 am - 5:30 pm |
| Sat | 8:00 am - 12:00 pm |
Likely to Recommend - 5.0/5.0 -
Yes I would recommend
Repair Quality - 5.0/5.0 -
Really satisfied all time was a good communication they tell every step on my suv and Miss Alicia was really nice updating all time about my vehicle
Customer Service - 5.0/5.0 -
Very satisfied
My Experience - 0.0/5.0 -
Mr. Jay was helpful but after three weeks waiting for the car to be fixed, my husband finally pick the car, when he was inside waiting for the truck, my mother in law called him telling him the workshop was passing charge to the battery for the car to turn on without his knowledge. After the worker came with the paperwork and asking for signatures, my husband told him "so you are not going to tell me, the battery does work" and that is when the worker was oh well the insurance did not cover that. The workshop was going to allow my husband to drive with a damage battery without his knowledge, very dangerous and what a lack of responsibility, maybe for them my husband is not valuable but for me he is. I am grateful my mother in law waited outside and saw what happend.
Likely to Recommend - 0.5/5.0 -
I do not want to put my loved ones in the same situation.
Repair Quality - 2.5/5.0 -
Jay was helpful during the process and help as much as he can. The situation that I did not like was that my husband picked my car, since I was working. The worker went to bring the car and my mother in law saw the worker charging the battery for the car to turn on outside. My mother in law called my husband to let him know, after that the worker came asking for paperwork to be signed to release the car. My husband confronted the worker with the battery and he had the insurance did not cover flr the battery but keep it a secret. What a lack of responsibility from the workshop and putting people in danger, my husband was going to drive with a damage battery without his knowledge.
Customer Service - 2.5/5.0
My Experience - 5.0/5.0 -
Satisfied with the work, but you all took a long time to fix my car almost a month. Then they quoted me a price , and when I went to get my car they charging me 500.00 dollars more for the mistake the mechanic made by ordering the wrong part. The manager fixed everything. The young girl in the front needs more tact for customers.
Likely to Recommend - 3.0/5.0
Repair Quality - 3.0/5.0
Customer Service - 3.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Jay Lopez was very attentive & keep me informed of the progress as my SUV was being repaired.
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
From the minute we stepped foot at Clark we were greeted by amazing staff. Our experience through out the whole process was exceptional. We were explained every step of procedure. At the end our vehicle turned out amazing! We were very pleased and appreciate the amazing job all the staff does!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Very satisfied work and in a timely manner thank you for your service.
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Jay helped so much and answered all my questions and always answered within a timely manner. I also was very happy with the auto detailing and wash.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Jay was awesome and loved having my pilot back in a timely manner especially cleaned and detailed.
Customer Service - 5.0/5.0 -
Everyone very nice and friendly
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Excellent work
Likely to Recommend - 4.5/5.0
Repair Quality - 4.0/5.0
Customer Service - 4.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Muy buen serbicio
Likely to Recommend - 5.0/5.0 -
Ninguno
Repair Quality - 5.0/5.0 -
Muy buen servicio
Customer Service - 5.0/5.0 -
Muy buen servicio
My Experience - 0.0/5.0 -
Body shop did not use original parts; parts did not fit well on to the vehicle;
Likely to Recommend - 1.5/5.0
Repair Quality - 1.5/5.0 -
Vehicle was not repaired correctly. I have to send it back a 3rd time.
Customer Service - 4.0/5.0
Likely to Recommend - 4.5/5.0
Repair Quality - 5.0/5.0
Customer Service - 4.0/5.0 -
Repair completion date get getting pushed back.
My Experience - 5.0/5.0 -
Jay was very informative, if there are any issues with the repairs he will reach out to let you know what issues are. There might be some extended time on recieveing vehicle back due to parts but teams works fast to get you your vehicle back, and do all they can to make sure things are proper correct!
My Experience - 5.0/5.0 -
Mr Jay Lopez was awesome he always kept in touch with me and discuss every detail about the process of my car
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
We worked with Jay. He was working to work with even though it took longer to get our vehicle done due to parts that can in damaged.
Customer Service - 5.0/5.0 -
Same as other comment.
Likely to Recommend - 5.0/5.0 -
Yes I definitely would
Repair Quality - 4.5/5.0 -
Jay was very professional and knew what parts my car needed to be fixed.
Customer Service - 4.5/5.0 -
Very satisfied just need to make sure the repairs can stand the test of time