Charles Clark Chevrolet
In operation 93 years.
Charles Clark Chevrolet is a family owned dealership that has been in business for over 80 years . Our collision repair shop has certified body techs and paint techs using the latest technologies. Our goal is to provide the best customer service along with a high quality of repair to your vehicle . We’ll create a written estimate of what’s recommended to complete your car repair, and we will offer Genuine GM Parts. In addition, if there is other service work that is required to restore your vehicle to pre-accident condition, we have Certified Service technicians on hand. We will review this automobile repair estimate with you and address any questions you may have. We provide a high level of customer communication throughout the repair process including update promise, text and emailing messages during the process of repairs. We are a DRP repair shop for major insurance companies and work with all other insurance companies ...
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Full Service Mechanical
- Towing
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Cash
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 8:00 am - 5:30 pm |
| Tue | 8:00 am - 5:30 pm |
| Wed | 8:00 am - 5:30 pm |
| Thu | 8:00 am - 5:30 pm |
| Fri | 8:00 am - 5:30 pm |
| Sat | 8:00 am - 12:00 pm |
Likely to Recommend - 4.5/5.0
Repair Quality - 3.0/5.0 -
Jay was professional and courteous. Explained everything that they were going to do in detail. Very happy with his service. Unfortunately I had to have my wife take a vehicle back as the hood was not aligned properly and there was a slight gap. They corrected it and Everything is good now. The only reason for the rating of a six is that everything should’ve been revised from the body shop before returning it to us.
Customer Service - 4.5/5.0
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0
Likely to Recommend - 4.5/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Our advisor Mr. J Lopez was very pleasant, polite and courteous. Provided tremendous amount of information on the process. He sent text messages, as well as replied to my messages instantaneously. Overall A+ plus. We just received the car today.
Likely to Recommend - 5.0/5.0 -
I would highly recommend Charles Clark collision center. If all the advisors are like Mr. Lopez.
Repair Quality - 5.0/5.0 -
Working with Mr. J Lopez was a good experience. He was very forthcoming with the process and explained that he would only use OEM Mercedes parts for the repair. We were happy about that. Mr. Lopez is very kind, courteous and polite. The waiting room was clean and cool in the middle of summer. The workers around our service advisor were all pleasant and polite as well.
Customer Service - 5.0/5.0 -
Very good customer service.
My Experience - 5.0/5.0 -
Mr. Jay Lopez was very courteous and explained all repairs. He kept me posted on the progress of repairs. This communication meant a lot to me.
Likely to Recommend - 5.0/5.0 -
I would recommend Clark Chevrolet because of the excellent service I received.
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Mr. Ray Lopez was very professional. He explained everything in detail and kept me informed about the progress on my vehicle.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
The repair looked great
Customer Service - 5.0/5.0 -
Alicia was very helpful and friendly
My Experience - 5.0/5.0 -
I was impressed with the throughness of identifying the things necessary to make my car like new.
Likely to Recommend - 4.5/5.0 -
I am satisfied with the work you did. Jay was very through and the techs successfully completed his details.
Repair Quality - 5.0/5.0
Customer Service - 4.5/5.0 -
My car is like new thanks to Jay and your crew.
My Experience - 5.0/5.0 -
Mr. Jay was very helpful throughout the whole process.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
It took long but it was excellent I'm happy everything was good thank you all at Chevrolet allstate help me a lot too Chevrolet is the best
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Jay was super friendly and wonderful!
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Thank you for fixing my truck, it looks awesome. Excellent job. Mr Jay did an excellent job on keeping me updated on the progress of my vehicle. I’m very satisfied with the work done to my vehicle
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
The repairs look professional and the staff were prompt and courteous.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Jay Lopez took excellent care of vehicle’s repairs although there was a delay due to apart arriving damaged, this showed us the quality of care n workmen-ship that you can expect and given to us.
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Great communication about the repair progress and the repair job was excellent!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Great communication with the repair progress! Everything was fixed as promised. 5 Stars!
Customer Service - 5.0/5.0
My Experience - 0.0/5.0 -
Horrible
Likely to Recommend - 0.5/5.0
Repair Quality - 0.5/5.0 -
My vehicle came out with scratches in the area where it was getting repaired, that I initially didn't have. I was told repair would take one week and it took 3 weeks to get my vehicle back. At least a courtesy call on the status of my vehicle, in stead I called and the receptionist didn't have much information for me.
Customer Service - 0.5/5.0 -
My vehicle came out with scratches in the area where it was getting repaired, that I initially didn't have. I was told repair would take one week and it took 3 weeks to get my vehicle back. At least a courtesy call on the status of my vehicle, in stead I called and the receptionist didn't have much information for me.