Charles Clark Chevrolet

4.8 (934reviews)
93%
P.O. BOX 938,  Mcallen,  TX  78505

In operation 93 years.

Charles Clark Chevrolet is a family owned dealership that has been in business for over 80 years . Our collision repair shop has certified body techs and paint techs using the latest technologies. Our goal is to provide the best customer service along with a high quality of repair to your vehicle . We’ll create a written estimate of what’s recommended to complete your car repair, and we will offer Genuine GM Parts. In addition, if there is other service work that is required to restore your vehicle to pre-accident condition, we have Certified Service technicians on hand. We will review this automobile repair estimate with you and address any questions you may have. We provide a high level of customer communication throughout the repair process including update promise, text and emailing messages during the process of repairs. We are a DRP repair shop for major insurance companies and work with all other insurance companies ...

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Full Service Mechanical
  • Towing
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Cash
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 8:00 am - 5:30 pm
Tue 8:00 am - 5:30 pm
Wed 8:00 am - 5:30 pm
Thu 8:00 am - 5:30 pm
Fri 8:00 am - 5:30 pm
Sat 8:00 am - 12:00 pm
* Holiday hours may differ.
Acura
Honda
I-Car

Reviews (934)

My Experience

Satisfied with the work.

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Repair Quality

Customer Service

My Experience

Jay Lopez was very helpful and informative. Thank you!

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Repair Quality

Customer Service

My Experience

Alicia was great

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

No estaría muy segura

Repair Quality

Aún no he tenido tiempo para rebisarlo

Customer Service

Aún no he tenido tiempo para revisarlo?

My Experience

They supposably change my oil and it still marks I only have 33 % they supposably changed my air filter and marks 25% my tire pressure sensors are not showing and my truck still shakes that is the main reason I took it in.

Likely to Recommend

On your menu they had what could you do to improve or why were we not happy all of the Quality comments apply... quality of repairs,quality of communication,

Repair Quality

Repairs are noticeable and defects in workmanship evident. Communication needs lots of work. When agents say they will call back they dont. You have to get mad at them to get any answers. Promised updates are non existent.

Customer Service

Lack of communication. Lack of keeping call back promises. Not knowing an answer and giving a runaround instead of speaking the truth

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Friendly n to there word in when your car will come out..

Repair Quality

Quick n very satisfied with how my car came out.thx u

Customer Service

Friendly

My Experience

The job was great, unfortunately I could not find a rental car

Likely to Recommend

Repair Quality

I’m still waiting on a repair. Waiting because I had to go thru another avenue to get damaged an area fixed. It’s taking long but I hope to get this issue resolved

Customer Service

Pending

My Experience

Likely to Recommend

Repair Quality

Customer Service

My Experience

Excelente trabajo y gracias al Señor Jay Lopez por toda su ayuda, al 100% recomendado Clark chevrolet, muchísimas gracias

Likely to Recommend

100% recomendado Clark chevrolet

Repair Quality

Excelente trabajo

Customer Service

Excelente el trato k tube como cliente y el sr Jay Lopez siempre atento e informandome del avance del trabajo de mi vehículo y k se le iba hacer

My Experience

I am very satisfied with the repairs done to my vehicle...I will recommend Chevrolet agency for any purchases/repairs.

My Experience

I’m Rick Gamboa and my point of contact with my car repairs was Mr Jay Lopez. He explained all the repair process and kept me informed of all the detailed work on my Infinity Q50. I was very satisfied and I felt my vehicle was in good hands with Mr.Lopez directing the repair process. Thank you Mr. Lopez.

Likely to Recommend

Repair Quality

Mr Jay Lopez made the process,very informative. He kept me updated throughout the repair process.

Customer Service

Mr Jay Lopez made the process,very informative. He kept me updated throughout the repair process.

My Experience

Great job

Likely to Recommend

Great service

Repair Quality

Great job

Customer Service

Awesome

My Experience

Jay Lopez was real helpful I recommend this place to my friends and family they keep you updated on ur vehicle status

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Repair Quality

My bumper was repaired well.

Customer Service

Jay was kind and prepared.

My Experience

Jay was very helpful; made the process very easy to understand and brought piece of mind to me.

Likely to Recommend

Repair Quality

Customer Service