Charles County Auto Body
In operation 55 years.
Charles County Auto Body is a family owned auto repair business that has been in business since 1971. Our goal is to provide high quality repairs to all of our customers. We provide a high level of communication throughout the repair process including text and email messaging with our customers.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Full Service Mechanical
- Towing
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- MasterCard
- Visa
- Cash
- Check
- Debit Card
- Spanish
- Korean
| Sun | Closed |
| Mon | 8:00 am - 5:00 pm |
| Tue | 8:00 am - 5:00 pm |
| Wed | 8:00 am - 5:00 pm |
| Thu | 8:00 am - 5:00 pm |
| Fri | 8:00 am - 5:00 pm |
| Sat | Closed |
My Experience - 5.0/5.0 -
Beautiful job! Perfect! Great customer service, and Service Manager Colby is fantastic. Colby truly does her best to make things easier for the customer. She arranged getting the car from Alexandria VA (where I live) to Maryland for the auto body work. It gets better - after job was completed, she got the car delivered to my residence in Alexandria! AWESOME Customer Service. Thank You!!
My Experience - 5.0/5.0 -
The love and care the staff has shown to me and car is more than customer service. It is family. Thank you
My Experience - 5.0/5.0 -
Great customer service and always it u inform of the status of car. Honest value for your money.
My Experience - 5.0/5.0 -
Great job. Could not be happier. Thank you
My Experience - 0.0/5.0 -
I was disappointed that mismatched wheels were installed on my car.
My Experience - 5.0/5.0 -
The workmanship was great. All of the staff were polite and very helpful.
My Experience - 5.0/5.0 -
As usual they do a good job at putting a vehicle back together.
Likely to Recommend - 5.0/5.0
Repair Quality - 4.5/5.0 -
Did a really nice job.
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Very good job , friendly staff Charles the Manager helped me with a windshield replacement thank you 🙏
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
All of the employees at Charles County Auto Body are very friendly and understanding . They keep you posted step by step in the process of repairs. I highly recommend them !
Likely to Recommend - 5.0/5.0 -
I also recommend them to everyone.
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
The staff are very helpful and friendly. I dealt with Colby and Charles and they were GREAT !
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Great Company, open communication, friendly service.
Customer Service - 5.0/5.0 -
Great Company, open communication, friendly service.
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
The people and the good was excellent.
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 4.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
This is the third time I have repairs made and all the times my cars came back magnificent . I will be back and I do spreed good words about Charles County Auto body service service
Likely to Recommend - 5.0/5.0 -
100%
Repair Quality - 5.0/5.0 -
The staff here are wonderful , they go above and beyond for their customers. Work is always top notch. Would never take my vehicle anywhere else for repairs. Thank you for always being there.
Customer Service - 5.0/5.0 -
Amazing
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
The repair was perfect! Service was great!
Customer Service - 5.0/5.0 -
Repair was perfect! Service was great! I would highly recommend that if your vehicle needs repair after an accident, go to Charles County Auto Body! You won’t be disappointed!
My Experience - 5.0/5.0 -
All seems to be well. Thanks for the service/repairs. Took longer than expected, but the rental car made that easier to handle. Will monitor the Jeep and inform you of any problems that might surface. Thanks again!
Likely to Recommend - 5.0/5.0 -
I just could not believe Charles did not seem to know this was an insurance job.
Repair Quality - 2.5/5.0 -
Still have not put on my Grill Base from last. May or June. And that Grill Base was $900.00 plus.
Customer Service - 4.0/5.0 -
Should’ve known to write it down that this back bumper was an insurance job. I did let the boy in his 20’s know that when I came out to my truck from Giant that someone had ran into the back of my truck. Please let me know when I can come in to have that part installed on my truck. Thank you.
Returned Clean
Likely to Recommend - 5.0/5.0 -
Very grateful for shop personnel dropping me off to pickup the rental
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Staff was cordial, understood the damage to my vehicle and my concerns