Charles Gabus Ford

4.7 (1,056reviews)
92%
4545 Merle Hay Road,  Des Moines,  IA  50310

In operation 58 years.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Full Service Mechanical
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Cash
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 7:30 am - 6:00 pm
Tue 7:30 am - 6:00 pm
Wed 7:30 am - 6:00 pm
Thu 7:30 am - 6:00 pm
Fri 7:30 am - 6:00 pm
Sat 8:00 am - 12:00 pm
* Holiday hours may differ.
Scion
Toyota

Reviews (1,056)

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My Experience

Professional and courteous. Appreciate the text updates. Workmanship looks good.

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My Experience

I was told that I would receive text updates on the status of my car repair but I never received them. I Called on the day I was told it would be done and was told I would be called later that day for pick up but never was. I wasn't called the next day either, so I called again and was told I would be called the following business day by 3:00 so I could make plans accordingly to get back in town before the shop closed. It was closer to 4:00 when I was actually called and luckily I had already started the drive back to Des Moines in hopes the car would be done by close that day.

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My Experience

Everything was good for the most part, but I can't say I was "completely satisfied" as I need to come back in to get some plastic screws to connect a part that was left in my backseat. Not a big deal - but just being transparent!