Charles Gabus Ford
In operation 58 years.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Full Service Mechanical
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Cash
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 7:30 am - 6:00 pm |
| Tue | 7:30 am - 6:00 pm |
| Wed | 7:30 am - 6:00 pm |
| Thu | 7:30 am - 6:00 pm |
| Fri | 7:30 am - 6:00 pm |
| Sat | 8:00 am - 12:00 pm |
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
CGF did a great and fast job,Thanx!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 4.5/5.0
Repair Quality - 3.0/5.0
Customer Service - 4.0/5.0
Likely to Recommend - 4.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 4.5/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
I am happy with the results of my car. I didn't mind the email updates, however, my car was estimated to be in shop from 03/07-03/14. While I received an update 03/14 saying "Hi Kristen. We are nearing completion. The last mile is the toughest! If any delays, we will call you. Charles Gabus Ford". But there was never a phone call until I called two days later asking if it was complete. I then found out my ticket was "BLUE" just waiting to be washed. I called 3 times on the 16th. Finally at 4:15pm, I received a call from Barb that it was ready. I'm just saying it would have been nice to be personally notified for the 2 day delay as my rental from Enterprise was only 10 days and I was getting nervous I was going to have to pay for that too. Not an unhappy customer, just giving feedback.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 4.5/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 4.0/5.0
Customer Service - 4.5/5.0
Likely to Recommend - 2.5/5.0
Repair Quality - 2.5/5.0
Customer Service - 4.0/5.0
My Experience - 0.0/5.0 -
I was frustrated that I had to point out the color difference the first time. That should have been noticed. That is what made the whole thing unsatisfactory.
Likely to Recommend - 2.5/5.0
Repair Quality - 4.0/5.0
Customer Service - 2.5/5.0
My Experience - 5.0/5.0
Likely to Recommend - 4.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 4.5/5.0
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 4.0/5.0
Customer Service - 4.5/5.0
My Experience - 5.0/5.0 -
Charles Gabus is the best Dealership l have ever dealt with great management and staff.
My Experience - 5.0/5.0 -
While the repairs were done well, the repairs ran into some issues that delayed the completio. Also there were complications at the time if pick up and it was the Excellent customer service, attention to what is important to the customer and friendly/fun treatment that made the difference. (By every employee who got involved to assist...the technicians, office staff, rental department, drivers who bring the car. Even ran into Erika Hall who sold me the car originally --always a pleasure. ) Thank you. Kathleen b
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Couldn't get it done by end of day on Friday. But we were able to figure out an after hours pickup on Saturday.
My Experience - 5.0/5.0 -
The repair looks brand new! Thank you!
My Experience - 5.0/5.0 -
Communication was great. I really liked getting text updates.