Chilton Auto Body Burlingame South
In operation 14 years.
At Chilton Auto Body Burlingame South, we provide the highest quality auto body repair. We offer 24/7 accident support and towing assistance to get you back on the road quickly. Our collision center in Burlingame, CA provides dent repair, dent removal, storm damage repair and other services. We repair all makes and models, work with most insurance companies and offer a nationwide warranty.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Full Service Mechanical
- On-Site Car Rental - Enterprise®
- American Express
- Discover Card
- MasterCard
- Visa
- Debit Card
- English
| Sun | Closed |
| Mon | 7:00 am - 5:30 pm |
| Tue | 7:00 am - 5:30 pm |
| Wed | 7:00 am - 5:30 pm |
| Thu | 7:00 am - 5:30 pm |
| Fri | 7:00 am - 5:30 pm |
| Sat | Closed |
My Experience - 0.0/5.0 -
Vehicle Repair Concerns and Missing Parts Hello, I wanted to express my frustration regarding my recent experience with your shop. My vehicle was in your shop for nearly two weeks. When I initially brought it in, there were no issues with the charger. However, while the vehicle was in your possession, it suddenly stopped charging, requiring additional parts to be ordered. I was not informed of this issue until last Friday, and only because I repeatedly called for updates. To make matters more frustrating, I received a call on Thursday stating that my vehicle was ready for pickup, only to later learn that it was not charging and was not actually ready. On Monday, I was told that the necessary part would arrive by Tuesday and that the vehicle would hopefully be completed shortly thereafter. I did not receive any updates and had to call again yesterday morning at 10:00 AM, at which point no one could provide a tentative completion time. Later that afternoon, I finally received a call informing me that the vehicle was ready. Unfortunately, when I picked up my vehicle and arrived home, I discovered that the entire trunk area had been left unfinished, and parts appear to be missing. This experience has been extremely disappointing. I would appreciate a call as soon as possible to discuss these issues and determine how they will be resolved. Thank you, Liz *** *** ****
My Experience - 5.0/5.0 -
Very friendly and efficient staff team! Especially at the front desk
My Experience - 5.0/5.0 -
I was extremely pleased with the excellent and professional service we received. Al looked for ways to return our car in the best condition possible, and we really appreciated his taking an interest in doing so. His humor and knowledgeable approach made the entire experience, pleasurable, even fun. Thank you so much.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Great clean and quick service
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 3.5/5.0
Repair Quality - 2.5/5.0 -
Panel was not aligned properly. Made a ton of noise when touched. Chilton team acknowledged and is working on a solution. A 5 for repair but a 10 for customer service and willingness to try and fix. I understand it may be a problem with the part and not the Chilton team. Otherwise repair was great.
Customer Service - 5.0/5.0 -
Customer service team has been great!
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Repairs done in the time promised, a day early! Kept up to date with text notifications.
Likely to Recommend - 4.5/5.0
Repair Quality - 4.5/5.0 -
My vehicle looks great after repairs.
Customer Service - 4.5/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Did a great job
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Just a fabulous experience all around. Thank you so much!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Great work, car looks and smells new!
Likely to Recommend - 4.5/5.0
Repair Quality - 5.0/5.0 -
Excellent, efficient service. Great communication.
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Thank you Chilton Autobody for great work and service!
Customer Service - 5.0/5.0 -
Thank you Chilton Autobody for great work and service!
Returned Clean
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
lots of communication and work was completed early
Customer Service - 5.0/5.0 -
Friendly and very clear communications
Returned Clean
Likely to Recommend - 4.5/5.0
Repair Quality - 5.0/5.0
Customer Service - 4.0/5.0
Likely to Recommend - 0.5/5.0
Repair Quality - 0.5/5.0
Customer Service - 1.0/5.0 -
Found multiple scratches on my door after picking car up from repairs. Window was left in trunk & driver window didn’t automatically roll up or down after