Chilton Auto Body Hayward
In operation 6 years.
At Chilton Auto Body Hayward, we provide the highest quality auto body repair. We offer 24/7 accident support and towing assistance to get you back on the road quickly. Our collision center in Hayward, CA provides dent repair, dent removal, storm damage repair and other services. We repair all makes and models, work with most insurance companies and offer a nationwide warranty.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- American Express
- Discover Card
- MasterCard
- Visa
- Debit Card
- Spanish
| Sun | Closed |
| Mon | 7:00 am - 5:30 pm |
| Tue | 7:00 am - 5:30 pm |
| Wed | 7:00 am - 5:30 pm |
| Thu | 7:00 am - 5:30 pm |
| Fri | 7:00 am - 5:30 pm |
| Sat | Closed |
Likely to Recommend - 2.5/5.0
Repair Quality - 2.5/5.0 -
This was my 2nd service here. The 1st service went great. My car looked brand new when I received it. This 2nd time was not so great. I received a dirty, not completely finished car. There were still scratches on the the passenger side back panel, that needed to be buffed or polished out while we waited and it wasn't completely polished out when he was done. I also received my car with a brand new scratche on my passenger side door handle. It was not there when I dropped the car off. My car also took a lot longer than was estimated. It took more than a week past what was expected. I am really unhappy with my latest experience.
Customer Service - 3.0/5.0 -
Everyone I've dealt with was extremely nice and helpful. Although, I didn't bring up the issues with my car when I was onsite. It was right before closing and I could tell that if I brought up the issues, it would not have been well received.
Returned Clean
Likely to Recommend - 4.5/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 0.0/5.0
Likely to Recommend - 3.5/5.0
Repair Quality - 3.5/5.0
Customer Service - 3.5/5.0
My Experience - 0.0/5.0 -
There is a tiny spot ? air bubble or dust underneath the new paint.
My Experience - 0.0/5.0 -
A couple of issues were not addressed.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 0.5/5.0
Repair Quality - 2.0/5.0 -
Was on time earlier than what was on the original estimate. Convenient with rental drop off but quality of work, lacking not sure if it was the year of my car or if it was just because it was just another insurance claim. My car is old and the other paint isn’t in the best shape. New paint has dust particles that you can clearly see in the clear coat. Car came back busty with just the back washed . The front window still had dust and water marks all over. With the paint who knows could be a lack of craftsmanship or the prep and paint are being rushed. It’s not always about quantity it’s about quality. Like I said, my car is old and the paint is not in the best shape, but no matter what repairs that are made in this shop should’ve been top quality no matter what. I would not have a nice car painted through Chilton due to the lack of craftsmanship nor would I recommend Chilton.
Customer Service - 2.0/5.0 -
When picking up the car was more of just passing the car on. Signed paperwork and was given the keys. I had to ask about care and warranty. For me it’s an opportunity to learn about the business and see what it’s all about since it was my first time at Chilton.
My Experience - 5.0/5.0 -
The work was completed in a timely fashion very professional and courteous
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Great work and Everyone is awesome there
Customer Service - 5.0/5.0 -
Kept me informed
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Did an amazing job on my Honda Civic
Customer Service - 5.0/5.0 -
Stayed in communication, great customer service and very friendly staff.
Returned Clean
My Experience - 5.0/5.0 -
Great service! I was given a 4-day completion estimate and finished the job in half the time. Terry Riel
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Good customer service
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 0.5/5.0 -
All came down to the paint, not matching. The car is white with a pearl and a flake, and we got a white bumper.
Repair Quality - 2.5/5.0 -
I thought the service and how fast it was done in the Rent-A-Car all went very smooth. When we got the car back. I noticed that the bumper was painted white and didn’t match the rest of the car. If it was my car I would’ve would’ve brought it back my wife doesn’t seem to mine so all in all it was an OK experience I would give it a five out of 10 would not recommend to my friends.
Customer Service - 3.5/5.0 -
Paint doesn’t match
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
The staff was incredibly friendly and helpful from start to finish. I was impressed by how fast they completed the repair, and I especially loved using their app—it’s a neat tool that kept me updated throughout the entire process so I never had to wonder about the status of my car. To top it off, they even washed my car before returning it to me. It’s those extra touches that really stand out. Highly recommend!
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
I liked everything people who did a good job thank you.
Likely to Recommend - 5.0/5.0 -
Muy probable
Repair Quality - 5.0/5.0 -
Satisfecho
Customer Service - 4.5/5.0 -
Excelente trabajo