Chilton Auto Body Hayward West
In operation 57 years.
Chilton Auto Body Hayward West is committed to delivering the highest quality auto body repair with unmatched customer service. Our Hayward, CA collision center offers comprehensive services, including dent repair, dent removal, storm damage restoration, and more. With 24/7 accident support and towing assistance, we help you get back on the road quickly and hassle-free. We work with most insurance providers and stand behind our craftsmanship with a nationwide warranty. Trust Chilton Auto Body for precision, reliability, and industry-leading expertise.
- Free Estimates
- Insurance Company Assistance
- American Express
- Discover Card
- MasterCard
- Visa
- Debit Card
- English
| Sun | Closed |
| Mon | 7:30 am - 5:00 pm |
| Tue | 7:30 am - 5:00 pm |
| Wed | 7:30 am - 5:00 pm |
| Thu | 7:30 am - 5:00 pm |
| Fri | 7:30 am - 5:00 pm |
| Sat | Closed |
Service Quality
Likely to Recommend - 4.0/5.0
Repair Quality - 4.0/5.0 -
Car door seems slightly off alignment
Customer Service - 4.0/5.0 -
The alignment of my car door seems off slightly. When driving it seems like it’s not sealed and I can hear more air passing through.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Great service. Great work. Love the text updates.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 4.5/5.0
Repair Quality - 5.0/5.0 -
I Totally enjoy all my experience with you
Customer Service - 5.0/5.0 -
Very hands one to make sure I understand and know what I was being provided
My Experience - 5.0/5.0 -
Amazing! Everyone was professional and the service was quick. I will definitely come back for any repairs needed in the future.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 4.5/5.0
Customer Service - 4.5/5.0
My Experience - 0.0/5.0 -
Repair was not fully completed and I have to come back a second time
My Experience - 5.0/5.0 -
You guys did exceptionally well . I’m super pleased and will be sending over donuts!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Extremely satisfied with their professional service. I was never left wondering of the status of my vehicle, they gave me regular updates, and my car was ready when they said it would be.
Likely to Recommend - 3.0/5.0
Repair Quality - 4.5/5.0
Customer Service - 3.0/5.0
Likely to Recommend - 4.5/5.0
Repair Quality - 4.0/5.0
Customer Service - 4.0/5.0
My Experience - 5.0/5.0 -
Great turnaround. Staff was very friendly and knowledgeable
Likely to Recommend - 5.0/5.0 -
Will refer to family and friends
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Great job. Fast turnaround
My Experience - 5.0/5.0 -
I was very impressed with everyone i dealt with from the beginning to the completion of fixing my car!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
I was impressed with the great work.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Very satisfied- they got it done quickly and it came out great. Good communication with the text message updates
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 4.5/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
The customer service aspect may be the best part.
Returned Clean
Likely to Recommend - 3.5/5.0 -
The repair was completed earlier than the estimated pickup date, which I appreciate. Communication during the process was good with regular updates. However, after receiving my vehicle, I noticed several issues that still need attention, including a ticking noise when turning the steering wheel, the vehicle pulling to the right on the highway, the headlights staying on in Auto mode, and the left front repaired area not being properly aligned. I’d appreciate it if these remaining issues could be inspected and corrected. Thank you.
Repair Quality - 2.5/5.0 -
The main accident damage has been repaired, and I appreciate that. However, there are still a few issues with the car that need attention, such as a ticking noise when turning the steering wheel, the vehicle pulling to the right on the highway, the headlights staying on in Auto mode, and the left front repaired area not being properly aligned. I would appreciate it if these remaining issues could be inspected and corrected.
Customer Service - 2.5/5.0 -
The major accident damage was repaired, and I appreciate the work completed. However, my vehicle still has several issues that need attention. There is a ticking noise when turning the steering wheel, the vehicle pulls to the right on the highway, the headlights stay on in Auto mode, and the left front repaired area is not properly aligned. I would appreciate if these remaining issues could also be inspected and corrected.”
Likely to Recommend - 5.0/5.0
Repair Quality - 0.5/5.0 -
No repairs were made (not your fault)
Customer Service - 5.0/5.0 -
Very responsive and transparent