Ciocca Collision Center of Hanover

4.6 (2,377reviews)
94%
100 Eisenhower Drive,  Hanover,  PA  17331
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Shop AssistantSparkles

In operation 13 years.

Ciocca Collision Center of Hanover is a state of the art collision repair facility that offers our customers a positive experience from our courteous and knowledgeable staff. We strive to repair vehicles in a timely manner with professional quality.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Full Service Mechanical
  • Towing
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
  • On-Site Car Rental - Enterprise®
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Cash
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 8:00 am - 5:00 pm
Tue 8:00 am - 5:00 pm
Wed 8:00 am - 5:00 pm
Thu 8:00 am - 5:00 pm
Fri 8:00 am - 5:00 pm
Sat Closed
* Holiday hours may differ.
I-Car

Reviews (2,377)

My Experience

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Repair Quality

Three big fisheyes and dirt in the hood paint.

Customer Service

Poor communication

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Repair Quality

Everything turned out great looking forward to my next visit

Customer Service

I was very impressed the way they handled my car repair , car look like it’s brand new

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Repair Quality

Customer Service

The techs I spoke to over the phone and in person when I picked up the car were great. Friendly and great customer service

Returned Clean

My Experience

Good communication and it looks great!

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My Experience

cleaned up my back bumper just like brand new! will definitely be back if the service is required again

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Customer Service

would use again, awesome people & work done !!

My Experience

No im not satisfied with the repair. There's fish eyes in the paint dirt in the paint divots in the paint like twenty five or thirty throughout the whole side of the truck. It did not put my visors back on correctly. The clips are missing that hold the visor the visor fell and caught the window when I put it back up and almost snapped the window visor I opened the back door of the truck. There's paint dust all over my seat covers on my floor mat all over my door all over the hand grab bar in the back seat, they never wipe the doors off.Or detailed the truck afterwards on the inside. The gentleman told me that they would wet sand the truck to get the dimples out and the dirt out of the paint, which, to me, what thin the paint, and it would not be the right thickness.Because you're thinning the coating. The gentleman told me that when I bring it back for the window trim, they would fix it. I picked the truck up on 5/26/26. I'm dropping the truck back off on 5/27/26 witch is a wensday . I'm very sorry to say this.That truck should look as good as the day I bought it.It only has three thousand eight hundred miles on it.

My Experience

They went above and beyond what the were suppose to do!!!! They even took care of a small issue that I had. I am very grateful!! They were very professional and kind!!! I am very pleased with the work they have done!! I am glad they serviced my van!! I would highly recommend them to anyone who may need collision repairs!! In Christ Jesus- Debbie Clabaugh

Likely to Recommend

Repair Quality

I was very pleased with their work as well as their professionalism. I was kept up dates frequently! They did a fantastic job and I would recommend them to anyone seeking such a service!

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My Experience

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My Experience

We paid and picked up the keys and returned later that night to pick up the car. When we did we realized that the work hasn’t been correctly completed. The car had rear damage so the backup lights had to be replaced but they were we placed with red lens covers no clear. We left it for continued repairs.

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My Experience

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looks brand new, excellent work!

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Communication was great! They worked well with me and my insurance to make sure everything was done on time! Thank you! Also my car looks brand new!!!!!

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Returned Clean

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Returned Clean