Ciocca Collision Center of Hanover
In operation 13 years.
Ciocca Collision Center of Hanover is a state of the art collision repair facility that offers our customers a positive experience from our courteous and knowledgeable staff. We strive to repair vehicles in a timely manner with professional quality.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Full Service Mechanical
- Towing
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- On-Site Car Rental - Enterprise®
- American Express
- Discover Card
- MasterCard
- Visa
- Cash
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 8:00 am - 5:00 pm |
| Tue | 8:00 am - 5:00 pm |
| Wed | 8:00 am - 5:00 pm |
| Thu | 8:00 am - 5:00 pm |
| Fri | 8:00 am - 5:00 pm |
| Sat | Closed |
Likely to Recommend - 5.0/5.0 -
I was very impressed and they done a fabulous job.
Repair Quality - 5.0/5.0 -
I worked with the guy who was going work on my car. Then Allstate said they weren’t going to pay for it. We got that resolved quickly.
Customer Service - 5.0/5.0 -
Overall courtesy!!!!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
The staff were all great, friendly, and the communication throughout the process of having my car repaired was very nice.
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Did a good job on my vehicle.
Returned Clean
My Experience - 5.0/5.0 -
Everything appears to be great. Your staff was friendly. Explained everything understandably. I appreciated the Tuesday and Thursday updates. Great way to avoid constant calls to your office. Coordination with Allstate and Enterprise car rental was a good feature too.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
I was really pleased with the outcome. You would never know that deer had clipped my back drivers side.
Customer Service - 5.0/5.0 -
Everything was explained in understandable terms. Plus the Tues and Thursday updates keeps me from calling and checking status. Nice feature.
My Experience - 5.0/5.0 -
Girl at desk is amazing as are the guys who did the work
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Great work
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Everything seems to be working good and the staff is really nice. I’d say they did great. The repairs may of taken two weeks give or take but,they did quality work. Im happy with the service provided. 😸😸
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Well done!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Good communication
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
So communicative! Went above and beyond when supply chain was delayed. Love the customer service.
Likely to Recommend - 5.0/5.0 -
From start to finish, they got me in quickly when other shops had months long lead times. Once I dropped it off, they were extremely communicative through the whole process. Supply Chain issues had one part tied up for about 2 weeks. They kindly put me in a rental when enterprise dropped the ball on me. The part that was taking so long they ordered more than one of and ended up driving a decent distance once they found one. Once I picked the vehicle up it was beautiful both inside and out! Would recommend indefinitely!
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Top notch
Returned Clean
My Experience - 5.0/5.0 -
Timely and complete repair got my car looking brand new again!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Prompt service and timely updates on progress of our repairs.
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Everyone at Ciocca was kind, knowledgeable, professional and gave high quality customer service. I will definitely use them again if I ever find myself in a situation where they’re needed.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 2.5/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 4.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Repairs look carefully and beautifully completed. I could not be more happy with the work and service done on my vehicle. I appreciated the timely and frequent updates of the repair process.