City Center Collision

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

They went above and beyond. They fixed our vehicle in a quick and timely manner. Plus the inside was nicely detailed.I will be recommending to all my family and friends

Customer Service - 5.0/5.0

Returned Clean

Likely to Recommend - 5.0/5.0 -

Every time someone asks of an autoshop I can trust, that does a good job! I will always recommend City Center Collision.

Repair Quality - 5.0/5.0 -

They took care of everything! Working with our insurance company, the upholstery and detail shop. Even getting OEM parts approved with the insurance company, when aftermarket parts were shown not to work.

Customer Service - 5.0/5.0 -

They were very transparent, they would call and text if that's what you wanted. Kept on schedule or let me know when they couldn't because they had to wait for a part to come in.

Likely to Recommend - 5.0/5.0 -

After my recent experience with City Center Collision Services, I am pleased to recommend them to anyone seeking vehicle repairs. The entire team demonstrated a high level of professionalism and expertise throughout the process. I would like to extend my sincere gratitude to all the staff, mechanics, and everyone involved in the repair of my truck. Their dedication and hard work ensured that my vehicle was returned to me in even better condition than before. I truly appreciate their outstanding service and commitment to quality.

Repair Quality - 5.0/5.0 -

Exceptional Service and Professionalism: City Center Collision Services demonstrated outstanding professionalism throughout the entire process of repairing my truck. From the moment I brought my vehicle in, the team's dedication to meticulous workmanship was evident. Their attention to detail and commitment to addressing everything necessary for my truck was truly appreciated. Continuous Communication and Support: I am especially grateful to Nicole Lozano for her consistent support. From the first day until I picked up my truck, Nicole kept me informed about every step of the repair process. Her updates and explanations made it easy to understand what was being done and ensured I felt confident throughout. Efficient Coordination with Insurance: The coordination between City Center Collision Services and the insurance company was superb. The team managed all aspects smoothly and efficiently, making the experience hassle-free. Their professionalism ensured that everything ran seamlessly, from the initial assessment to the completion of repairs. Highly Recommended: Based on this experience, I would recommend City Center Collision Services to anyone in need of vehicle repairs. I extend my gratitude to all the staff, mechanics, and everyone involved for their hard work in bringing my truck back—better than it was before.

Customer Service - 5.0/5.0 -

I am especially grateful to Nicole Lozano for her consistent support throughout the entire repair process. From the very beginning, Nicole demonstrated a commitment to keeping me informed at every stage. Her regular updates and clear explanations helped me understand exactly what was being done to my truck, making the process transparent and easy to follow. Because of Nicole’s attention to detail and communication, I felt confident and reassured until the moment I picked up my vehicle.

Returned Clean

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Returned Clean

Likely to Recommend - 4.5/5.0

Repair Quality - 4.5/5.0 -

Communication could be better. And more realistic pick up date at drop off. Otherwise I am really happy.

Customer Service - 4.5/5.0 -

See prior note

My Experience - 5.0/5.0 -

You guys did the best paint match I've ever had I appreciate your attention to detail

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Returned Clean

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

I’m from out of state but they promptly looked into the problem of my car. At first they insisted that there is nothing missing from the cover of the undercarriage of my car. So, i went to the dealership and asked them to check. So, the dealership provided the part number of the missing part. When city center ordered the missing part and received it, they called me and fixed my car on the same day, within 30 mins they’re done! Service is great! Shoutout to Nicole who was very accommodating provided a great service!💪🏻💪🏻💪🏻

Customer Service - 5.0/5.0 -

I’m from out of state but they promptly looked into the problem of my car. At first they insisted that there is nothing missing from the cover of the undercarriage of my car. So, i went to the dealership and asked them to check. So, the dealership provided the part number of the missing part. When city center ordered the missing part and received it, they called me and fixed my car on the same day, within 30 mins they’re done! Service is great! Shoutout to Nicole who was very accommodating provided a great service!💪🏻💪🏻💪🏻

Returned Clean

Likely to Recommend - 4.5/5.0

Repair Quality - 5.0/5.0

Customer Service - 4.5/5.0

Returned Clean

Likely to Recommend - 5.0/5.0 -

I would recommend these guys to anyone

Repair Quality - 5.0/5.0 -

Outstanding craftsmanship!!! Truck is in impeccable shape now!! Would recommend this business to anyone!!!

Customer Service - 5.0/5.0 -

Great communication and handled my insurance company with care

Returned Clean

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Returned Clean

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Returned Clean

My Experience - 5.0/5.0 -

City Collision Center kept me constantly updated on their progress. Everyone there was professional and courteous. I felt safe leaving my car in their capable hands. Thank you for taking such good care of my Subaru.

Likely to Recommend - 5.0/5.0 -

Great service

Repair Quality - 5.0/5.0 -

Loved my service! Efficient and courteous. Highly recommend!

Customer Service - 5.0/5.0 -

Constant contact always courteous

Returned Clean

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Was great service

Customer Service - 5.0/5.0 -

Treated us well

Likely to Recommend - 5.0/5.0 -

To everyone I know I’ll always recommend this shop I’m a return customer for a reason. They are amazing !

Repair Quality - 5.0/5.0 -

Best Autobody shop in Wa.

Customer Service - 5.0/5.0 -

Above and beyond taken care of me and my care. Kept me in the loop and made the whole process smooth

Likely to Recommend - 5.0/5.0 -

Everyone needs to come to this shop

Repair Quality - 5.0/5.0 -

This place is great, customer service is 5 star. they worked wonders on the suv and got it back to me quick. thit is the best collision service.

Customer Service - 5.0/5.0 -

best customer ever

Returned Clean

Likely to Recommend - 4.0/5.0

Repair Quality - 4.5/5.0 -

My overall experience was great. They did a great job repairing my Jeep. The only hiccups was with the sensors.

Customer Service - 5.0/5.0 -

Communicated every step of the way

Returned Clean

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Returned Clean